PayPal money pending.
Discussion
There can be a number of reasons - from PayPal arbitrarily deciding to hang on to some of your money for a period of time, to their only passing it through a few days after purchase - they have a scheme where the customer only pays once they have received the goods...
If in doubt, contact them
If in doubt, contact them
akirk said:
There can be a number of reasons - from PayPal arbitrarily deciding to hang on to some of your money for a period of time, to their only passing it through a few days after purchase - they have a scheme where the customer only pays once they have received the goods...
If in doubt, contact them
It’s starting to flow now!If in doubt, contact them
Cheers.
BEP said:
When Covid kicked in they held some of our payments for over a month (several thousand pounds), all manner of excuses from them. Finally sorted and have taken away PayPal as a payment option.
We aren’t new to them and had been doing maybe £3k per month regularly.
Exactly this, they are a law unto themselves. Use PayPal when buying sometimes, never sell with themWe aren’t new to them and had been doing maybe £3k per month regularly.
Thread resurrection etc. Thought it better than starting a new one
I do a fair bit on e bay ranges from stuff we no longer want to stuff bought cheap that can be sold on. Purely a sideline.
Anyway I sold some DVDs starting around Xmas - really pleased with what they have gone for they are still trickling out now.
However a near fortnight ago I got an e mail from Paypal saying that a buyer had started an Unauthorised transaction case. They also said a hold had been placed on the money, I didnt have to do anything further at that stage while they investigated. A couple days later I was asked to provide a copy of the tracking receipt I had used.
I did this and also phoned them to tell them i would put the account back to a credit amount within 24 hours or earlier if something else sold on e bay.
I had a good chat with their agent and mentioned that nothing had been done messaged on e bay and also that I noted that the buyer regularly bought DVD's going back over a year period by looking at his feedback he had received.
It seemed a bid "odd" to me to be honest. The amount was for £19
Anyways one thing the Paypal guy mentioned was that I should brace myself for a £12 charge from paypal which is an administration fee for them defending the claim. So basically there is areal chance I have lost the DVDs the postage + packaging charges the e bay fee and £12
All part of life's rich tapestry as you may say
I do a fair bit on e bay ranges from stuff we no longer want to stuff bought cheap that can be sold on. Purely a sideline.
Anyway I sold some DVDs starting around Xmas - really pleased with what they have gone for they are still trickling out now.
However a near fortnight ago I got an e mail from Paypal saying that a buyer had started an Unauthorised transaction case. They also said a hold had been placed on the money, I didnt have to do anything further at that stage while they investigated. A couple days later I was asked to provide a copy of the tracking receipt I had used.
I did this and also phoned them to tell them i would put the account back to a credit amount within 24 hours or earlier if something else sold on e bay.
I had a good chat with their agent and mentioned that nothing had been done messaged on e bay and also that I noted that the buyer regularly bought DVD's going back over a year period by looking at his feedback he had received.
It seemed a bid "odd" to me to be honest. The amount was for £19
Anyways one thing the Paypal guy mentioned was that I should brace myself for a £12 charge from paypal which is an administration fee for them defending the claim. So basically there is areal chance I have lost the DVDs the postage + packaging charges the e bay fee and £12
All part of life's rich tapestry as you may say
Eddie Temple said:
Silly question..... I have a couple of ebay accounts that have paypal as a payment. What is the cheapest way to get your money from any ebay sales ?
Thanks in advance
You have to have Paypal as a payment option so you can't stop people using it if they wish to. However you can accept cash on collection, cheque, bank transfer - all would be free after eBay's slice. Most buyers choose Paypal because it's easy and doesn't cost them anything - and they have the backstop of an easy dispute process.Thanks in advance
Eddie Temple said:
Silly question..... I have a couple of ebay accounts that have paypal as a payment. What is the cheapest way to get your money from any ebay sales ?
Thanks in advance
eBay managed payments is a fraction cheaper. Both have hidden fees related to cancelled / disputed transactions. Thanks in advance
Eddie Temple said:
Thanks Chaps.. as I thought... if only we could sell our goods on our websites rather than ebay, Amazon etc........Wish SEO was easier !
you canit is easy (conceptually)
it just takes a lot of time
the big problem with selling is that sellers want instant results - ebay and amazon are popular because the seller thinks that they can abdicate responsibility for marketing by using their platforms - and they encourage you to think this - put your items up for sale on ebay and the masses will come flocking and you will make your fortune etc. - however it misses a number of things:
- it is not that easy - ebay and amazon make the rules to suit themselves not you
- it is expensive - you will pay a really big premium to use those platforms
- it has gone beyond critical mass - critical mass was when the platforms were big enough with buyers to make it worthwhile, and small enough with sellers to reduce the competition - on both platforms now there are too many sellers - once you go too big you have simply replicated normal life - all sellers and all buyers in one place, and how do you differentiate - this is no different to everyone having their own website and not using the platforms, only you are now tied in to giving away a big chunk of your income...
there are a lot of people making money in eCommerce and many of them are not on ebay or amazon in any shape or form - some are and have a multi-platform approach, others are only on there, others are independent... key to any strategy is to find your market and take your product to them - not be lazy and hope that they come to you - and there are many ways to do that online... SEO is increasingly a total red-herring - yes a website needs to be optimum for a search engine, but search engine algorithms increasingly are less interested in how you play around with your website, and more interested in how your website is seen in a bigger picture - you need to be influencing that bigger picture, and that is called marketing - it can be expensive / it can be time consuming / generally only xx% of your spend is effective, but you never really know which bit it is!
If more people were prepared to gradually build a business the traditional way, but online, doing old fashioned marketing and advertising, then they will end up with slower growth, but less volatile, and less dependent on platforms who choose how you can do business...
I have my own site and that also feeds eBay.
But i view it as a marketing tool worth paying for, if i sell something i make money, its another customer who gets a delivery note with our actual website on and an invite to subscribe for discounts.
eBay buyers dont get discounts, direct to site do if they sign up.
Ebay costs me about 10%
Shopify costs 2.2%
I have customers that found me on ebay but have subsequently bought direct and saved.
But i view it as a marketing tool worth paying for, if i sell something i make money, its another customer who gets a delivery note with our actual website on and an invite to subscribe for discounts.
eBay buyers dont get discounts, direct to site do if they sign up.
Ebay costs me about 10%
Shopify costs 2.2%
I have customers that found me on ebay but have subsequently bought direct and saved.
Gassing Station | Business | Top of Page | What's New | My Stuff