Should I feel guilty ?
Discussion
I ordered a Le Mans GT40 T shirt from one of those sites that advertise on Facebook, yeah I know , the shame , council oik etc etc . The garment was coming from the USA and I paid extra for the Express shipping .
This was back at the beginning of June . Alarm bells started to ring when the tracking information led to a dead end and all enquiries gave very sketchy replies . Then I received a very dodgy email purporting to be from Royal mail informing me that a parcel was being held at Heathrow Terminal 2 due to not enough postage and please pay here , click site etc etc . This was a total scam , looked legit to many that didn't know that Terminal 2 don't handle freight or parcels .
Having paid via PayPal I instigated a refund claim due to lack of arrival . Three days later I recieved a full refund . I also recieved an email offering to re-ship a replacement which I ignored . This all concluded a week ago .
Today the T shirt arrived, and it's actually a pretty good quality American T shirt .
Is it naughty to not offer to now pay for it ? Or just regard it as a bonus .
This was back at the beginning of June . Alarm bells started to ring when the tracking information led to a dead end and all enquiries gave very sketchy replies . Then I received a very dodgy email purporting to be from Royal mail informing me that a parcel was being held at Heathrow Terminal 2 due to not enough postage and please pay here , click site etc etc . This was a total scam , looked legit to many that didn't know that Terminal 2 don't handle freight or parcels .
Having paid via PayPal I instigated a refund claim due to lack of arrival . Three days later I recieved a full refund . I also recieved an email offering to re-ship a replacement which I ignored . This all concluded a week ago .
Today the T shirt arrived, and it's actually a pretty good quality American T shirt .
Is it naughty to not offer to now pay for it ? Or just regard it as a bonus .
grumpy52 said:
I ordered a Le Mans GT40 T shirt from one of those sites that advertise on Facebook, yeah I know , the shame , council oik etc etc . The garment was coming from the USA and I paid extra for the Express shipping .
This was back at the beginning of June . Alarm bells started to ring when the tracking information led to a dead end and all enquiries gave very sketchy replies . Then I received a very dodgy email purporting to be from Royal mail informing me that a parcel was being held at Heathrow Terminal 2 due to not enough postage and please pay here , click site etc etc . This was a total scam , looked legit to many that didn't know that Terminal 2 don't handle freight or parcels .
Having paid via PayPal I instigated a refund claim due to lack of arrival . Three days later I recieved a full refund . I also recieved an email offering to re-ship a replacement which I ignored . This all concluded a week ago .
Today the T shirt arrived, and it's actually a pretty good quality American T shirt .
Is it naughty to not offer to now pay for it ? Or just regard it as a bonus .
You know what the right thing to do is - do it.This was back at the beginning of June . Alarm bells started to ring when the tracking information led to a dead end and all enquiries gave very sketchy replies . Then I received a very dodgy email purporting to be from Royal mail informing me that a parcel was being held at Heathrow Terminal 2 due to not enough postage and please pay here , click site etc etc . This was a total scam , looked legit to many that didn't know that Terminal 2 don't handle freight or parcels .
Having paid via PayPal I instigated a refund claim due to lack of arrival . Three days later I recieved a full refund . I also recieved an email offering to re-ship a replacement which I ignored . This all concluded a week ago .
Today the T shirt arrived, and it's actually a pretty good quality American T shirt .
Is it naughty to not offer to now pay for it ? Or just regard it as a bonus .
grumpy52 said:
I ordered a Le Mans GT40 T shirt from one of those sites that advertise on Facebook, yeah I know , the shame , council oik etc etc . The garment was coming from the USA and I paid extra for the Express shipping .
This was back at the beginning of June . Alarm bells started to ring when the tracking information led to a dead end and all enquiries gave very sketchy replies . Then I received a very dodgy email purporting to be from Royal mail informing me that a parcel was being held at Heathrow Terminal 2 due to not enough postage and please pay here , click site etc etc . This was a total scam , looked legit to many that didn't know that Terminal 2 don't handle freight or parcels .
Having paid via PayPal I instigated a refund claim due to lack of arrival . Three days later I recieved a full refund . I also recieved an email offering to re-ship a replacement which I ignored . This all concluded a week ago .
Today the T shirt arrived, and it's actually a pretty good quality American T shirt .
Is it naughty to not offer to now pay for it ? Or just regard it as a bonus .
Why is it even a question whether you should pay them or not? You have the shirt.This was back at the beginning of June . Alarm bells started to ring when the tracking information led to a dead end and all enquiries gave very sketchy replies . Then I received a very dodgy email purporting to be from Royal mail informing me that a parcel was being held at Heathrow Terminal 2 due to not enough postage and please pay here , click site etc etc . This was a total scam , looked legit to many that didn't know that Terminal 2 don't handle freight or parcels .
Having paid via PayPal I instigated a refund claim due to lack of arrival . Three days later I recieved a full refund . I also recieved an email offering to re-ship a replacement which I ignored . This all concluded a week ago .
Today the T shirt arrived, and it's actually a pretty good quality American T shirt .
Is it naughty to not offer to now pay for it ? Or just regard it as a bonus .
Hi all , I emailed the supplier and explained what had happened and asked for a link to to pay for the T shirt . I have just recieved a reply and they don't want a payment as it had taken so long for it to arrive and I also have a discount code giving 15% off my future purchases.
Customer service does work if you are polite and especially with our American cousins.
My conscience is now clear .
Customer service does work if you are polite and especially with our American cousins.
My conscience is now clear .
Our Septic cousins certainly know a thing or two about customer service.
I have an ODBII reader with an LCD screen. I dropped it and it broke. I sent it back to the US for repair with a covering note (I'm a tw@t, I dropped it etc). A couple of weeks later it returned repaired and they refused to charge me anything, even the postage.
I have an ODBII reader with an LCD screen. I dropped it and it broke. I sent it back to the US for repair with a covering note (I'm a tw@t, I dropped it etc). A couple of weeks later it returned repaired and they refused to charge me anything, even the postage.
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