International UPS Documents Shipments

[The Moose]

Since when have UPS international documents shipments not allowed staples holding packs of documents together?

[Nickyboy]

Who told you that?

Never heard that and i've worked for them for 21 years

[The Moose]

Nickyboy said:

Who told you that?

Never heard that and i've worked for them for 21 years

UPS customer service. When my shipment with approximately 30 sheets of paper and 3 staples was rejected and returned to sender.

[Nickyboy]

They're stringing you a line, there's no rule on staples in anything. Half the boxes we carry have staples holding them together. Definitely nothing stopping you stapling papers together.

[jonwm]

Technically it's no longer a document, it's now a package and needs a commercial invoice as "technically" the staple could be re used and had a value.

I worked for DHL Express for 10 years and although that's the rules I never heard of anything being rejected because of it.