Bay of e - again!
Author
Discussion

littleredrooster

Original Poster:

6,374 posts

225 months

Wednesday 12th August 2020
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Anyone else not able to sign into their Ebay account? For the past two days I've had the message 'Sorry, we ran into a problem - please try again later'. Password is deffo correct, it's got me stumped and annoyed as I was watching a camera which is way under market value and I can't bid!

105.4

4,214 posts

100 months

Wednesday 12th August 2020
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It’s working fine for me.

anonymous-user

83 months

Wednesday 12th August 2020
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littleredrooster said:
Anyone else not able to sign into their Ebay account? For the past two days I've had the message 'Sorry, we ran into a problem - please try again later'. Password is deffo correct, it's got me stumped and annoyed as I was watching a camera which is way under market value and I can't bid!
Clear your cache and cookies and try again?

anonymous-user

83 months

Wednesday 12th August 2020
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try a different browser

AlexRS2782

8,513 posts

242 months

Wednesday 12th August 2020
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Mine's been fine for months, without any issues.

Is the browser you're using up to date / still supported by eBay? Fairly sure, like a number of sites like YouTube, etc, they've stopped supporting a selection of browsers like IE and if yours is one of them functionality will be a problem.

Another alternative could be if you're using a VPN or a particularly strong adblocker (or combination of blockers) in the browser. Some of them block access to the Google Recaptcha image service, which eBay use for log on confirmation, or put the service into an infinite loop of picture selecting which will cause problems logging in.

2 sMoKiN bArReLs

32,007 posts

264 months

Wednesday 12th August 2020
quotequote all
littleredrooster said:
Anyone else not able to sign into their Ebay account? For the past two days I've had the message 'Sorry, we ran into a problem - please try again later'. Password is deffo correct, it's got me stumped and annoyed as I was watching a camera which is way under market value and I can't bid!
Since they changed the look of the log in mine's been flakey. I think if the computer is used for just one eBay account it works ok, I think it's multiple accounts they snooker it. As said, try clearing cookies.

KAgantua

5,166 posts

160 months

Thursday 13th August 2020
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Yeah I get this from time to time, pw is 100% correct. Try a diff browser or reset/ clear cookies on your exisitning one.

RLE

93 posts

220 months

Thursday 13th August 2020
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I seem to get the “oops your password is incorrect, try again message”. Retyping just brings up the same and verification pictures. Cleared cache and cookies to no avail. Now just press the ok button a few times after the first failed attempt and it works. All very strange.

littleredrooster

Original Poster:

6,374 posts

225 months

Thursday 13th August 2020
quotequote all
Well - the problem disappeared just as mysteriously as it had arrived. Opened Ebay and it went straight into my account - no login needed. Missed the camera, though, so on the plus side I've saved £500-odd quid and another explanation!

mr_spock

3,374 posts

244 months

Thursday 13th August 2020
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I tried, I can't login to your account either.

littleredrooster

Original Poster:

6,374 posts

225 months

Thursday 13th August 2020
quotequote all
mr_spock said:
I tried, I can't login to your account either.
My passwords are all derivatives of my username. Try Larg3pInKC0cKer3l
smile

Cimaguy

562 posts

101 months

Saturday 15th August 2020
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littleredrooster said:
Anyone else not able to sign into their Ebay account? For the past two days I've had the message 'Sorry, we ran into a problem - please try again later'. Password is deffo correct, it's got me stumped and annoyed as I was watching a camera which is way under market value and I can't bid!

Trying to raise a non payment claim and it doesn't recognize my password as it keeps prompting me to sign in again before I proceed.

The password is correct as I can sign in with it on the home screen

2 sMoKiN bArReLs

32,007 posts

264 months

Saturday 15th August 2020
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Cimaguy said:

Trying to raise a non payment claim and it doesn't recognize my password as it keeps prompting me to sign in again before I proceed.

The password is correct as I can sign in with it on the home screen
You must be the unluckiest eBay user on the planet! hehe

CourtAgain

3,777 posts

93 months

Saturday 15th August 2020
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I loved the camera, great Ebay find! biggrin

OP, watch out for phishing sites, very convincing emails that may begin "Dear PayPal User" rather than your name. Check the address box for similar sounding site names like ebay.org.uk instead of co.uk...

Have you tried logging in on a new device, ie a phone or Ebay app?

Cimaguy

562 posts

101 months

Sunday 16th August 2020
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2 sMoKiN bArReLs said:
You must be the unluckiest eBay user on the planet! hehe
Lol I so am. If I wasn't so determined in everything I do I'd given up!

Supposedly the buyers grandfather died due to Covid so disappeared for 5 days. Payment promised for tomorrow! We will see.

myvision

2,123 posts

165 months

Sunday 16th August 2020
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I can't login on my iPad but on my android it's fine?