Help with DECT phone.
Author
Discussion

MrsRotty

Original Poster:

637 posts

260 months

Friday 24th June 2005
quotequote all
I was in the middle of a call this morning when there was an almighty flash of lightning. All the lights went out briefly, and then I was almost deafened by a loud sustained burst of static from the phone. I turned it off, but now when I try and dial out, there's no dial tone, just loud static. I've checked the line with an old analogue phone, and that works, and the broadband is still working (the important thing!). The additional handset is also just giving out static. New phone time?

BliarOut

72,863 posts

268 months

Friday 24th June 2005
quotequote all
Eliminate the impossible and whatever remains, however improbable must be the truth.

/SherlockHolmes

On that basis I would say

(You can buy extension leads with surge suppressors these days, might be worth buying one at the same time to save your new phone)

alexkp

16,484 posts

273 months

Friday 24th June 2005
quotequote all
BliarOut said:
Eliminate the impossible and whatever remains, however improbable must be the truth.

/SherlockHolmes

On that basis I would say

(You can buy extension leads with surge suppressors these days, might be worth buying one at the same time to save your new phone)


Are you a Sherlock Holmes fan Bliar? If so email me.

LongQ

13,864 posts

262 months

Friday 24th June 2005
quotequote all
MrsRotty said:
I was in the middle of a call this morning when there was an almighty flash of lightning. All the lights went out briefly, and then I was almost deafened by a loud sustained burst of static from the phone. I turned it off, but now when I try and dial out, there's no dial tone, just loud static. I've checked the line with an old analogue phone, and that works, and the broadband is still working (the important thing!). The additional handset is also just giving out static. New phone time?


Doesn't sound good but have you tried the old "Disconnect, Unplug and leave it a few minutes, then go through the install/setup procedure" trick?

Does the base unit still have power? Sound like it - if I unplug mine the handphone is silent.

Still, different manufacturers may have different symptoms.

At least if you get another base unit you may be able to continue woth the extra phiones you have. But then prices recently mean it is probably not worth much ot do that!

BliarOut

72,863 posts

268 months

Friday 24th June 2005
quotequote all
anonymous said:
[redacted]


Not massively, I just love that one quote... I have lived the majority of my working life diagnosing complex problems using that one expression alone. Works every single time

Well, it must, musn't it

alexkp

16,484 posts

273 months

Friday 24th June 2005
quotequote all
anonymous said:
[redacted]


No problem. I need to find some people on here who are Holmes fans - maybe I'll try a post on Monday.