Anyone use BaseCamp?

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Morning all,

Like a lot of (small) companies we're using a range of (probably inefficient) communication methods while we all work from home.

I'm looking at bringing everything together using something like BaseCamp (https://basecamp.com).

Does anyone use this or something similar? We're only a small company (25 or so) but each team is using a different method of communicating and we all use long email trails, neither of which are working particularly well.

[dibblecorse]

Does the business have Salesforce.com anywhere ? If so go look at Chatter.

We use Slack, works fine, no experience of Basecamp.

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Yes I have used it, although it was a year or so ago when I was contracted to a company. They ran various supply and installation projects with a workforce of 30ish. They had similar issues as you describe, emails, texts, whatsapps, pictures and updates not going to everyone involved, people jumping in half way on email threads, not replying to all etc.

Basecamp definitely helped, the ability to link to emails, ability to upload pictures from site, ability to upload updated plans and quotes etc. You can invite who you want to a particular project, even people from outside the company, a designer or customer PM for instance. You can set privilege levels etc.

Main issue initially was getting users to actually use it as many carried on with their personal texts and emails, but it did improve over the few projects I was involved with. Takes some discipline to remember to update projects and remove/archive old stuff. You really need a good PM to oversee it all.

It has a god desktop app and good phone app, good notifications etc.