Land Rover approved warranty
Discussion
Has anyone had any issues with the approved warranty after purchase?
We have just purchased a used Land Rover from a LR dealer, my main reason for this was the approved scheme and the 12 month warranty. Upon receiving all my paperwork through the post the warranty duration is for 6 months not 12 as advertised all over LR and selling dealers website. I contacted the dealer which took a week for a response saying sorry for the delay will look into it. Another week.on and I sent a chase email to which I'm.now told as the car is a 13 plate it only gets 6 months.
At no point was this mentioned, I did ask.is it an approved used car, to which I was told yes, 12 months breakdown, experience day, warranty etc. So was happy I'd checked and covered myself. The LR website and selling dealers make no reference to age restrictions and warranty length, it all says 12 months. No asterix or small print to.be seen just 12 months.
Sales girl has replied on the wrong day, had a crappy day and not in the mood, paid good money for an advertised scheme and expect that to be delivered.
We have just purchased a used Land Rover from a LR dealer, my main reason for this was the approved scheme and the 12 month warranty. Upon receiving all my paperwork through the post the warranty duration is for 6 months not 12 as advertised all over LR and selling dealers website. I contacted the dealer which took a week for a response saying sorry for the delay will look into it. Another week.on and I sent a chase email to which I'm.now told as the car is a 13 plate it only gets 6 months.
At no point was this mentioned, I did ask.is it an approved used car, to which I was told yes, 12 months breakdown, experience day, warranty etc. So was happy I'd checked and covered myself. The LR website and selling dealers make no reference to age restrictions and warranty length, it all says 12 months. No asterix or small print to.be seen just 12 months.
Sales girl has replied on the wrong day, had a crappy day and not in the mood, paid good money for an advertised scheme and expect that to be delivered.
Paperwork came from LR with the mot insurance gumff so was a JLR product, just for 6 months. Called another LR dealer with same age car and they offered 12 months with it. Sent the dealer I bought from a screenshot of identical age car on their website offering 12 month warranty. Have had a phone conversation to say they will change to 12 month due to a 'Clerical error' but deffinatly not 'mis advertised'. Feel it's all bs and they have chanced o wouldn't notice. Have requested the resolution in an email and new warranty certificate as don't trust them now..shame really as all went well and really pleased with the car etc
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