Freesat problems

[sam.rog]

Hi all.
I’m having issues with the TV. Its a Panasonic viera with inbuilt freesat. I have a sky dish but no sky.
I was under the impression that I could use the paired cable from the sky dish straight into the tv and tune the freesat.

The issue is when I tune the freesat the signal quality is 9/10 signal strength 10/10. But no picture or sound. A box appears with no signal on the tv.

[Mr Pointy]

What type of LNB is on the dish? If it's been changed to a SkyQ type then it may not work with your TV.

[sam.rog]

Mr Pointy said:

What type of LNB is on the dish? If it's been changed to a SkyQ type then it may not work with your TV.

Not sure what LNB is on there. I can see two cables on the end of the dish and thats about it.

[For-we-are-many]

Are there 2 or 4 connection points on the Lnb?

If only two then it's a Q lnb and they are wideband and won't work on a Freesat TV.

Post a zoomed in photo and I'll tell you for certain.

[boyse7en]

If it is the wrong type of LNB, a replacement is cheap to get off eBay and is easy to fit - just had to do mine in the summer after an incident with a ladder...

[Road2Ruin]

Does the TV also have a freeview tuner? It might be that it's looking for a signal from that. Check your signal source on the TV. Also, have you tuned it in? Or won't it let you?

[VEX]

When it searches do you get the option to search for different satellites or just Freesat.

Not meaning to doubt you, but have you selected Freesat as a source before tuning.

V

[megaphone]

Are you sure it actually has the 'Freesat' platform? My 'new' Panasonic TV has satellite tuners but it does not have the Freesat platform/EPG. I get all the channels but they are just there 1- 400 or so, no epg or similar.

You need to select Astra 28.2 in the satellite options.

[sam.rog]

I’ll have a proper look tonight and get a picture of the sky dish.
Its an inbuilt freesat app and tuning into astra satelite.

[Hammerhead]

I've just had the exact same issue (also a Panny TV). It was indeed the need to change from a Sky LNB to a standard LNB. Problem instantly solved

[Alucidnation]

Interestingly we have had SkyQ since the beginning, and an 8 port LNB and 4 of the ports are all connected to FS Panasonics and works ok.

Newest TV is about 18 months old, but i do wonder if it is newer LNBs that are problematic.

[megaphone]

Alucidnation said:

Interestingly we have had SkyQ since the beginning, and an 8 port LNB and 4 of the ports are all connected to FS Panasonics and works ok.

Newest TV is about 18 months old, but i do wonder if it is newer LNBs that are problematic.

Do you have a hybrid LNB? Two ports are wide band for Sky Q, 4 ports are 'old style' for conventional receivers.

[Alucidnation]

megaphone said:

Do you have a hybrid LNB? Two ports are wide band for Sky Q, 4 ports are 'old style' for conventional receivers.

Well I guess so, but the sky man fitted it all when we first signed up to Q and I told him we had a few freesat TVs and they have been fine, older ones and new ones

[noone986s]

I had a very similar issue with an LG TV with built in Freesat. It drove me crazy for a while but I found an obscure reference suggesting the TV tuner doesn't like a signal that is too strong. Sky will accommodate it, the TV wont. Sounded odd, but I bought an attenuator from amazon and it has been perfect ever since.

I got the adjustable one and wound it down until the TV saw 85% signal strength. Still have 100% quality.