Outlook and Gmail Account
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Discussion

I-A

Original Poster:

428 posts

187 months

Wednesday 18th November 2020
quotequote all
Hi All,

After a few hours of googling, entering the password etc I am now escalating to the experts on PH!

I am trying to add a gmail email account to outlook 2016. I have tried both POP and IMAP, neither work. Both enabled in settings (one at a time).

I tried the input and output servers, ports etc, just can't seem to actually sign into my account via outlook.

The domain of the email address is not gmail.com, but rather of the charity organisation - is this where I need to do something different?

(I can check my email by logging into gmail with my non-gmail domain email address, i.e. business account ).

Thank you in advance.


babelfish

1,020 posts

237 months

Wednesday 18th November 2020
quotequote all

I-A

Original Poster:

428 posts

187 months

Wednesday 18th November 2020
quotequote all
I'll give it a shot thanks.

maccas99

1,847 posts

218 months

Thursday 19th November 2020
quotequote all
It could be the secure apps setting - https://support.google.com/accounts/answer/6010255...

I-A

Original Poster:

428 posts

187 months

Thursday 19th November 2020
quotequote all
I think that's done it thanks all.

dapprman

2,788 posts

297 months

Thursday 19th November 2020
quotequote all
It's all down to Google - they do not want you using anything else bar the online gmail client and especially not 3rd party email programs - you have to go to gmail security and deselect the 'prevent insecure apps' option. If it's not selected, do so, save, then remove and save.

In the past Google automatically enabled it when you went to the security settings page regardless.