Ohlins 996 or 997? - Safety Issue - don't use car

[Spinner20]

Hi All,

I have been advised of the following safety issue regarding Ohlins R&T suspension which I have on my car. It sounds quite serious and they are advising people not to use their car. I don't have any background other than this and am awaiting advice myself.

For the sake of safety please consider the below.

It is unclear to me whether this is a 4WD only car issue or not but the part numbers listed below seem to imply this. Mine is a 996 4S but now 2WD but I don't think that has an impact on things.

• Mods - if this is better placed in another section please move and excuse the novice post, trying to be helpful!*

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“Dear customer,



We are contacting you because of an issue found with the following Porsche Suspensions kits;

POZ MN02 (Porsche 911 996 4WD) and POZ MN05 (Porsche 911 997 4WD).



Please identify all your customers that bought one of these kits and inform them not to use their car.

We also ask you to send us an overview of how many of your customers you are able to reach directly,

so that we can understand if additional measures are needed to reach the end user.



A problem has been found with the front dampers that is believed to be safety critical.

We cannot give more details at present, but can assure you that we are working as quickly as possible

to send you a formal notice, with further details and a solution.



Please respond to this message and confirm you have acted on this important request.



We apologies for the inconvenience this will cause and thank you in advance for your

cooperation – the end customer’s safety is our first priority.





Mit freundlichen Grüßen / Best regards,

(Name Removed by Poster for Confidentiality)

Product Sales Manager – Auto Motorsport & ACE

ÖDTC”

[sparta6]

I received this:

POZ MN02 (Porsche 911 996 4WD) and POZ MN05 (Porsche 911 997 4WD) that is believed to be safety critical and advise that you do not use your vehicle.

[Digga]

Öh dear... they have form for this. It's why a lot of mtb riders will not touch their mtb suspension forks, even though they are generally a decent product.

https://www.ohlins.com/support/recall/

https://www.pinkbike.com/news/hlins-cleared-to-fix...

Fork failures on mtb can be equally serious.

[shantybeater]

My 997.1 GT3 is in with 9E at the moment and they happened to send an email about it to all customers. The car has Ohlins, checked and apparently only the 4WD version affected (so not an issue for me)

Edited by shantybeater on Wednesday 2nd December 22:58

[RS250_Steve]

Digga said:

Öh dear... they have form for this. It's why a lot of mtb riders will not touch their mtb suspension forks, even though they are generally a decent product.

https://www.ohlins.com/support/recall/

https://www.pinkbike.com/news/hlins-cleared-to-fix...

Fork failures on mtb can be equally serious.

Suspension failures on anything have the potential to be very serious, but a sweeping statement such as 'have form of this' is a bit unfair.
Ohlins make thousands of different products for different disciplines and OEMs.

How many other specialist aftermarket manufacturers would recall products, especially the smaller ones, when a defect is found. For example, there is a recall for their aftermarket steering damper bracket manufactured in 2008! If i found a crack on one if mine from that vintage i would chalk it down to fatigue and buy a new one.
https://www.ohlins.com/recall/motorcycle-aftermark...
pretty impressive to me that they stand by their products in this way.

Whilst massive inconvenient, well actually, a total pain in the arse, as least they are doing the correct thing and fixing something before it becomes a problem.

[NIgt3]

Digga said:

Öh dear... they have form for this. It's why a lot of mtb riders will not touch their mtb suspension forks, even though they are generally a decent product.

https://www.ohlins.com/support/recall/

https://www.pinkbike.com/news/hlins-cleared-to-fix...

Fork failures on mtb can be equally serious.

A bit of an exaggeration

[Digga]

Looking at 911uk forum, this has not been handled well and the owners are a.) not able to drive cars until fixed and b.) left with the cost of transporting their car to garage and c.) cost of labour to replace the faulty parts. Utter crap.

http://911uk.com/viewtopic.php?t=143053&postda...

[Niffty951]

I'm in this boat. Still hearing 'Ready for dispatch'.

Didn't head the advice at first about not driving it because the PO owner had driven it 2 years without fault, I thought unlikely an immediate risk. Plus let's face it, Porsche owners aren't exactly risk adverse.

However, I guess it's something to do with angle the shock creates as it enters into the top mount as I started hearing squeaking last time I took it out and on inspection it has visibly damaged the top mount bushing and the coffin arm bushing. Both only 2 years/ 4k miles old and both now have strong and uneven damage on one side.

My own fault, I won't be driving it anymore. Now need front coffin arms too! ..but now I can't drive it it's going to piss me off pretty quickly.

[Digga]

Apparently still not resolved.

Ohlins said:

Everyone Makes Mistakes.

No st.

https://gearjunkie.com/biking/ohlins-rxf-air-fork-...