Internet Renewal
Discussion
Hi All,
After a bit of advice if i may, My contract with BT is due to come to an end this month (31st Dec). I am currently on BT fibre, with those mech disk things. We are paying just over £40 a month. Normally i would never have paid this for internet, but what with the kids always moaning about the signal upstairs, and the internet being a bit flakey with my previous provider (virgin cable), i thought i'd try BT.
The discs have improved things a little, but not as much as i would have liked, and my renewal has come through at just short of £50 a month!
I'm not paying that. So i had a quick look on uswitch, and i can get M100 Fibre Broadband and phone line (which we probably wont use but still!) for around £25 a month. That seems pretty good to me. As i say, i had virgin previously, and wifi wise in the house, it wasn't great but i think that was due to the crappy virgin hub they sent out.
So i was thinking of going for something like that, and then buying my own router and mesh system (assuming that these BT ones can't be used with another router, which i'm assuming they can't?!).
Any advice to help me get a better deal, and a decent wifi reception in the house would be appreciated. We live in a modest 3 bed semi, so signal around the house shouldn't be too hard to achieve, its not a mansion!
Connected to our wifi, we have
2 laptops
2 PCs
Xbox
PS4
3 mobile phones
kindle
TV with netflix and other streaming etc
Thank you for any advice!
After a bit of advice if i may, My contract with BT is due to come to an end this month (31st Dec). I am currently on BT fibre, with those mech disk things. We are paying just over £40 a month. Normally i would never have paid this for internet, but what with the kids always moaning about the signal upstairs, and the internet being a bit flakey with my previous provider (virgin cable), i thought i'd try BT.
The discs have improved things a little, but not as much as i would have liked, and my renewal has come through at just short of £50 a month!
I'm not paying that. So i had a quick look on uswitch, and i can get M100 Fibre Broadband and phone line (which we probably wont use but still!) for around £25 a month. That seems pretty good to me. As i say, i had virgin previously, and wifi wise in the house, it wasn't great but i think that was due to the crappy virgin hub they sent out.
So i was thinking of going for something like that, and then buying my own router and mesh system (assuming that these BT ones can't be used with another router, which i'm assuming they can't?!).
Any advice to help me get a better deal, and a decent wifi reception in the house would be appreciated. We live in a modest 3 bed semi, so signal around the house shouldn't be too hard to achieve, its not a mansion!
Connected to our wifi, we have
2 laptops
2 PCs
Xbox
PS4
3 mobile phones
kindle
TV with netflix and other streaming etc
Thank you for any advice!
You could negotiate with BT - tell them you have been offered much cheaper broadband elsewhere, and you'd like to stay with BT as it is easier and better for both you and them if you stay, but you have a family and their renewal offer is to expensive. It has worked with Vodafone the last two ties.
I have the BT whole home wifi connected to my vodafone router - the full sized white discs - They cover our five bedroom house really well and we rarely have any issues with them. there are six of us and the wife and internet gets battered. I assume they are similar technology to the black ones you have. The difference is you turn off the router wifi, and the first disc has to be connected to your router with an ethernet cable.
I have the BT whole home wifi connected to my vodafone router - the full sized white discs - They cover our five bedroom house really well and we rarely have any issues with them. there are six of us and the wife and internet gets battered. I assume they are similar technology to the black ones you have. The difference is you turn off the router wifi, and the first disc has to be connected to your router with an ethernet cable.
The easiest answer to this is PlusNet. They're linked to BT, but separate.. They use almost identical hardware, if not identical and are quite good.
Just use Quidco or similar on top.
Or Zen, which is what I'm with (but have been with BT in the past and PlusNet). I'd happily go back to PlusNet if needed.
Zen do internet only and do it well. No upselling.
Just use Quidco or similar on top.
Or Zen, which is what I'm with (but have been with BT in the past and PlusNet). I'd happily go back to PlusNet if needed.
Zen do internet only and do it well. No upselling.
i’ve just gone through the exact same thing the last week and ended up staying with BT.
I originally went with BT because i wanted BT sport and it was an ok deal....... 2yrs later I’m no longer watching by sport and internet/ phone has crept up to £47 a month and my ‘deal’ was due to expire in January.
I’m not a massive internet user, just 2 of us in the house, usual streaming etc..... was going to switch to talk talk as they offered a reasonable price. After they contacted BT to switch over the line, BT contact me to offer me phone/ internet at current speeds for £20 a month for 2 years. perfect, i’ll stay with BT at that price.
But i was pretty annoyed they wanted to charge £50 a month but could suddenly drop to £20! ok i know that’s the game, but still!
oh and on the disc/ whole home broadband thingy....... I was dropping down to the lower deal which didn’t include the extra disc. the price to stay on that was £37 a month, but if I just kept the disc they’d charge me a one off fee of £30 and I could keep it. was a no brainer to pay for the disc but have the cheaper internet price
I originally went with BT because i wanted BT sport and it was an ok deal....... 2yrs later I’m no longer watching by sport and internet/ phone has crept up to £47 a month and my ‘deal’ was due to expire in January.
I’m not a massive internet user, just 2 of us in the house, usual streaming etc..... was going to switch to talk talk as they offered a reasonable price. After they contacted BT to switch over the line, BT contact me to offer me phone/ internet at current speeds for £20 a month for 2 years. perfect, i’ll stay with BT at that price.
But i was pretty annoyed they wanted to charge £50 a month but could suddenly drop to £20! ok i know that’s the game, but still!
oh and on the disc/ whole home broadband thingy....... I was dropping down to the lower deal which didn’t include the extra disc. the price to stay on that was £37 a month, but if I just kept the disc they’d charge me a one off fee of £30 and I could keep it. was a no brainer to pay for the disc but have the cheaper internet price
t as the use the openreach network.Andeh1 said:
BT are little more then shysters, ....
Elderly neighbour had trouble with his email and in sorting it out I had access to his BT account. Exact same package as we have for £40, he was paying mid £60's. I looked at his offers - all around £70. With my login, same offers were around £40.James_N said:
Thanks all. If i go with Virgin, i'll certainly get my own router but i guess its play the game and see how cheap we can go! (why can't they just give us a decent price to begin with rather than have to do all this compare the meerkats uswitch thing!)
I don’t think you can use the black BT mesh Wifi access points with another provider’s router as they talk directly to the BT hub, the white ones work differently.mmm-five said:
As a Virgin Media customer...don't go with Virgin if you want decent wifi out of the box. The Virgin hubs are useless for wifi.
Either put the Virgin hub into modem mode and supply your own, decent wifi router, or use powerline/mesh wifi adapters.
This, and their customer service is appalling.Either put the Virgin hub into modem mode and supply your own, decent wifi router, or use powerline/mesh wifi adapters.
They blame WiFi problems on you for having "too many" devices (20) connected, or you need to pay someone to set them up properly! Then they tell you that WiFi isn't supported so as long as it works at the modem it's not their problem.
All my problems arrived with their Superhub3, and were solved when we added our own Netgear router. We changed to Sky for half the cost, and they do support WiFi.
TBH wifi isnt something your provider controls, its your house and walls, my house is mainly concrete and this effects the wifi.
Have look at getting a mesh setup
https://www.linksys.com/us/r/resource-center/whole...
Ive personally been looking at upgrading to mesh smart bulbs so every (most) room has its own wifi connection
Have look at getting a mesh setup
https://www.linksys.com/us/r/resource-center/whole...
Ive personally been looking at upgrading to mesh smart bulbs so every (most) room has its own wifi connection
iirc from thinkbroadband
PlusNet, iDNet and Zen are the best rated.
It's not just about straight connection speed - some ISPs throttle/traffic shape/manage/etc.. and then there's potentially contention ratio and support being decent when things go wrong or need explaining.
e.g. https://www.thinkbroadband.com/isps/compare?isp_7=...
PlusNet, iDNet and Zen are the best rated.
It's not just about straight connection speed - some ISPs throttle/traffic shape/manage/etc.. and then there's potentially contention ratio and support being decent when things go wrong or need explaining.
e.g. https://www.thinkbroadband.com/isps/compare?isp_7=...
malks222 said:
i’ve just gone through the exact same thing the last week and ended up staying with BT.
I originally went with BT because i wanted BT sport and it was an ok deal....... 2yrs later I’m no longer watching by sport and internet/ phone has crept up to £47 a month and my ‘deal’ was due to expire in January.
I’m not a massive internet user, just 2 of us in the house, usual streaming etc..... was going to switch to talk talk as they offered a reasonable price. After they contacted BT to switch over the line, BT contact me to offer me phone/ internet at current speeds for £20 a month for 2 years. perfect, i’ll stay with BT at that price.
But i was pretty annoyed they wanted to charge £50 a month but could suddenly drop to £20! ok i know that’s the game, but still!
oh and on the disc/ whole home broadband thingy....... I was dropping down to the lower deal which didn’t include the extra disc. the price to stay on that was £37 a month, but if I just kept the disc they’d charge me a one off fee of £30 and I could keep it. was a no brainer to pay for the disc but have the cheaper internet price
Almost identical story over here, except, after two phone calls from me saying I was happy to stay with BT provided they could get closer to the price I could get elsewhere they weren’t playing ball. I said to them on the first call, look I’m going to shop around, find me your best price and I’ll ring you back when I’ve found mine.I originally went with BT because i wanted BT sport and it was an ok deal....... 2yrs later I’m no longer watching by sport and internet/ phone has crept up to £47 a month and my ‘deal’ was due to expire in January.
I’m not a massive internet user, just 2 of us in the house, usual streaming etc..... was going to switch to talk talk as they offered a reasonable price. After they contacted BT to switch over the line, BT contact me to offer me phone/ internet at current speeds for £20 a month for 2 years. perfect, i’ll stay with BT at that price.
But i was pretty annoyed they wanted to charge £50 a month but could suddenly drop to £20! ok i know that’s the game, but still!
oh and on the disc/ whole home broadband thingy....... I was dropping down to the lower deal which didn’t include the extra disc. the price to stay on that was £37 a month, but if I just kept the disc they’d charge me a one off fee of £30 and I could keep it. was a no brainer to pay for the disc but have the cheaper internet price
Called back, no movement so cancelled.
Ordered through Plusnet. Magically got a phone call saying, oh, you’re thinking of leaving, let us offer you £x per month, which was a figure I’d have been happy to pay, which I told them, but because you made me fart around, I’m going to stick with Plusnet for now anyway and when it comes round again, I might come back on whatever new joiners deal you’ve got and take whatever freebies you offer at that time.
Cheekily, after a couple of months they sent a prepaid envelope so I could send my YouView box back to them for recycling! Why would anyone do that when it still does a job, even if it loses the BT branding and features?
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