ipad insurance

[petemurphy]

about to get ipad air for daughter/family use - is it worth getting the applecare or the john lewis protection? or will it be covered under house insurance? or is a 3rd party ins best or are they all a con?

thanks

[Tony1963]

AppleCare isn’t a con. But, read Ts & Cs well before buying.
Phone your house insurance company yourself and ask them. Too many variables for anyone else to advise via a forum.
I wouldn’t go with a 3rd party seller.
I have gone off John Lewis over the years. Their customer service is, too often, below that of competitors. They just don’t seem to care.

[megaphone]

What do you want it insured for? Faults? Accidental damage? Theft? Loss?

Applecare will cover faults, Applecare plus adds accidental damage. You'll need other insurance for loss or theft.

Edited by megaphone on Sunday 17th January 16:05

[CanAm]

Read your household policy and if you're still not sure, phone them.
Generally speaking, adding it to your home insurance will be cheaper, but you may well get wider cover under a specialist policy.

I used to work for a company that offered 'gadget' insurance. I would never use them.

[anonymous-user]

Check your bank account - if you pay for a 'premium' account, this is the kind of thing that's usually included.

[AJB88]

Bank account gadget insurance is best as it doesnt go up every year if you make claims... or just get people to respect devices and not throw them around?

[petemurphy]

thanks - most worried about accidental damage tbh ie screen cracked

[megaphone]

Best insurance is a good, strong case.

[colin79666]

Applecare is pretty good, just be aware it is extended warranty (unlikely to need it on an iPad as they tend to be very reliable) and accidental damage not a full insurance policy so no loss or theft cover. With Apple at least if you do claim you get a quick resolution and official parts/replacement device. Some gadget insurance policies can take ages to turn a claim around and might not use oem parts, which can cause further issues.

Have a look at the Apple stores refurbished section. I got my mother an iPad Air that was good as new and with AppleCare for about the same as a new unit alone.

John Lewis give an extra years warranty for free but accidental damage is extra.

An official screen replacement without cover is really expensive on the air as the digitiser is part of the same unit. The device is pretty close to being a complete write off. That said iPads are fairly robust, especially if in a case. I manage a few hundred used in schools and we see less than 1% with smashed screens in any given year.

Edited by colin79666 on Sunday 17th January 19:22

[petemurphy]

Thanks v useful

[Sheepshanks]

petemurphy said:

thanks - most worried about accidental damage tbh ie screen cracked

For use by kids around the house we've got five iPads of various ages in this kind of case: https://www.amazon.co.uk/gp/product/B07Y9YNHNP/ref... . They've used them on planes etc too.

I will say there's a difference between the cases over the years - the later ones feel less substantial.

[petemurphy]

just checked with home ins and its 400 excess so after some cheapy gadget insurance - any recommendations? yes will get a case etc but its a fragile looking thing

[mmm-five]

petemurphy said:

just checked with home ins and its 400 excess so after some cheapy gadget insurance - any recommendations? yes will get a case etc but its a fragile looking thing

Have you got any 'premium' bank accounts that come with accidental damage cover?

Otherwise there are plenty of the 'protect my gadget' type offers out there.

e.g. (not an endorsement, just some examples I found)

• ProtectMyBubble (£6.49/month)
• AXA LoveItCoverIt (£6.99/month)
• AppleCare+ (£3.49/month or £69/year)

And decide if you need damage only or theft/loss cover too.