Sky HD box audio output level
Author
Discussion

Mark V GTD

Original Poster:

3,180 posts

154 months

Saturday 23rd January 2021
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I have been using a regular Sky box for two years and was never impressed by the volume level using a Samsung 50" TV. I always put it down to poor TV speakers and was thinking about buying a soundbar. But recently I got a loft aerial fitted and the sound from the TV using terrestrial Freeview is significantly louder than I get via Sky - to the degree that I would not need a soundbar if Sky was at the same level.

Any clues what might be wrong?

frisbee

5,622 posts

140 months

Saturday 23rd January 2021
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The Sky box lets you choose between normal and dolby digital for the audio output.

I bet yours is set to dolby digital, try it on normal.

fourstardan

6,589 posts

174 months

Saturday 23rd January 2021
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Just did this as I too get poor sound levels from sky.

Why is normal better?

frisbee

5,622 posts

140 months

Sunday 24th January 2021
quotequote all
fourstardan said:
Just did this as I too get poor sound levels from sky.

Why is normal better?
Not sure. Maybe the normal has a compressed dynamic range i.e. the quiet bits are made louder so you can hear dialog and the loud bits are softened so the tiny speakers in your TV don't explode.

megaphone

11,692 posts

281 months

Sunday 24th January 2021
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The SkyHD audio out on HDMI is low compared to other sources and built in Freeview, "they all do that sir".

Mark V GTD

Original Poster:

3,180 posts

154 months

Sunday 24th January 2021
quotequote all
Thanks for all the helpful responses. Yes the audio output was set to 'normal' - so I guess "they are all like that"...

In the end I just connected it to an external amplifier via a optical digital lead this morning and that does provide a decent sound level (after setting the delay to 80 so that it syncs with the picture) so thats cured the problem.

sgrimshaw

7,587 posts

280 months

Sunday 24th January 2021
quotequote all
Mine was the same, nothing I tried fixed it.

I realised back in November that I could upgrade to SkyQ for no cost so I switched to that and the sound level is much better.