Hotmail Issue
Author
Discussion

The Brummie

Original Poster:

9,424 posts

217 months

Thursday 15th April 2021
quotequote all
I have a problem with my Hotmail account as in it isnt working.

Havent received any emails for 2 two days & when I tried too send an email a few minutes ago I had this message pop up.



I have no idea what it means so is anyone able too explain it simply?

Thank you

Dedshott

203 posts

142 months

Thursday 15th April 2021
quotequote all
Try sending and receiving mail through signing in on a browser rather than in a mail app, and see if that works.

The Brummie

Original Poster:

9,424 posts

217 months

Thursday 15th April 2021
quotequote all
Dedshott said:
Try sending and receiving mail through signing in on a browser rather than in a mail app, and see if that works.
Logged in via my phone too send an email & got the same message. I have no clue what is wrong or how to rectify any issue.

HRL

3,358 posts

249 months

Thursday 15th April 2021
quotequote all
Change your password online, then enter your new password on your device, then try again.

randlemarcus

13,646 posts

261 months

Thursday 15th April 2021
quotequote all
Did you try via a browser, or via an application like Outlook? That mailserver name looks like a very old one...

NGRhodes

1,291 posts

102 months

Thursday 15th April 2021
quotequote all
I think that address is incorrect.
Use smtp.outlook.com or smtp.office365.com

https://support.microsoft.com/en-us/office/pop-ima...
https://support.microsoft.com/en-us/office/pop-ima...

smokey mow

1,409 posts

230 months

Thursday 15th April 2021
quotequote all
The Brummie said:
Dedshott said:
Try sending and receiving mail through signing in on a browser rather than in a mail app, and see if that works.
Logged in via my phone too send an email & got the same message. I have no clue what is wrong or how to rectify any issue.
As suggested, try signing in using the website rather than via a mail app on your phone or tablet. It’s worked for me in the past.

The Brummie

Original Poster:

9,424 posts

217 months

Thursday 15th April 2021
quotequote all
smokey mow said:
The Brummie said:
Dedshott said:
Try sending and receiving mail through signing in on a browser rather than in a mail app, and see if that works.
Logged in via my phone too send an email & got the same message. I have no clue what is wrong or how to rectify any issue.
As suggested, try signing in using the website rather than via a mail app on your phone or tablet. It’s worked for me in the past.
Tried accessing via the website. Still the same - no emails received for 2 days & unable too send email.

Really don’t have a clue what is wrong.

dapprman

2,786 posts

297 months

Thursday 15th April 2021
quotequote all
The outgoing server you have listed is the correct one and works for me (just tested now).

As with others - try logging on to the webmail page and see what's there - I suspect you may have to reset your password.

randlemarcus

13,646 posts

261 months

Thursday 15th April 2021
quotequote all
Pop your email on here, we'll try to send, and see if we get a sensible bounce message biggrin