Ok, what's the secret...
Ok, what's the secret...
Author
Discussion

pupp

Original Poster:

12,824 posts

294 months

Thursday 10th October 2002
quotequote all
...for successfully buying stuff from the well known purveyor of aftermarket lighting kit?

I ring the number from the ad that does work (as opposed to the freefone one that doesn't), I speak to a bint with good-grade 'A' levels in evasion, who is clearly a frustrated doctors' receptionist, and leave messages that I want to give the company money for product as "she can't help". But nothing happens...do I smell or dress funny or summink?

>>> Edited by pupp on Thursday 10th October 23:53

Ballistic Banana

14,704 posts

289 months

Thursday 10th October 2002
quotequote all

aahhmm nice frock mate

thepeoplespal

1,690 posts

299 months

Friday 11th October 2002
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Must be catching - filled in the details of tyres I need on PetrolTeds tyre finder jobbie last week and have heard nothing since.

To be fair I don't expect they would make a lot of money from me, but even an acknowledgement saying they couldn't help me, after about a week would be nice.

PetrolTed

34,461 posts

325 months

Friday 11th October 2002
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I'll check that out. I expect everyone to get a response.

Dave Marett

68 posts

285 months

Friday 11th October 2002
quotequote all
quote:

I'll check that out. I expect everyone to get a response.



I got a response pretty quickly, it was a "sorry we can't help you" one but as I live across the Channel in Jersey I won't hold it against them...

incorrigible

13,668 posts

283 months

Friday 11th October 2002
quotequote all
Pupp,

mail me through my profile for my story

The suppliers of my aftermarket stuff weren't slow to charge me (Barclaycard charged 17 seconds after putting the phone down) but considering I ordered the stuff in April, I'd expect to have got it delivered by now

davidd

6,660 posts

306 months

Friday 11th October 2002
quotequote all
quote:

Pupp,

mail me through my profile for my story

The suppliers of my aftermarket stuff weren't slow to charge me (Barclaycard charged 17 seconds after putting the phone down) but considering I ordered the stuff in April, I'd expect to have got it delivered by now


Is that legal? I thought they were only supposed to charge once they shipped the goods.

D.

M@H

11,298 posts

294 months

Friday 11th October 2002
quotequote all
Nope Davidd.. common practice, my online bank has the funds from the customer the minute someone orders the goods.

zertec

499 posts

305 months

Friday 11th October 2002
quotequote all
quote:
...for successfully buying stuff from the well known purveyor of aftermarket lighting kit?

I ring the number from the ad that does work (as opposed to the freefone one that doesn't), I speak to a bint with good-grade 'A' levels in evasion, who is clearly a frustrated doctors' receptionist, and leave messages that I want to give the company money for product as "she can't help". But nothing happens...do I smell or dress funny or summink?

>>> Edited by pupp on Thursday 10th October 23:53

OK I guess I am guilty as charged.
The 0800 number now works (they lost the paper work so disconnected it).
That will get you through to "a bint with good-grade 'A' levels in evasion".
I am slowly upgrading the service/acknowledement side of things so you will be able to order on line and on the phone (when talking to "a bint with good-grade 'A' levels in evasion").
Call me now on 0774 778 7958 and I will call you straight back.

zertec

499 posts

305 months

Friday 11th October 2002
quotequote all
quote:

Pupp,

mail me through my profile for my story

The suppliers of my aftermarket stuff weren't slow to charge me (Barclaycard charged 17 seconds after putting the phone down) but considering I ordered the stuff in April, I'd expect to have got it delivered by now



Ben,

Call me and I'll sort out the wiring questions. I did send an e-mail answer but your ISP (or whatever it is) wouldn't deliver it to you as it said I was a Spam suspect....

pupp

Original Poster:

12,824 posts

294 months

Saturday 12th October 2002
quotequote all



Call me now on 0774 778 7958 and I will call you straight back.


Thanks Clive...was the response I was hoping for and I would have called by now except for being hospitalised over last 24 hours with a confirmed case of DVT or "economy class syndrome", after my Cuba outing...thanks Air France, nice one. Will call you once I've got my head round the belly shots of warfarin I'm now expected to administer to myself

tweety

829 posts

281 months

Saturday 12th October 2002
quotequote all
I had the same problem and ordered the lights through Dream Machines in the end with the advantage of inspecting the product before paying. They are happy to just supply or to fit aswell.