Advert not showing...? 'Send Live' button ?
Advert not showing...? 'Send Live' button ?
Author
Discussion

Edmundo2

Original Poster:

1,424 posts

232 months

Monday 10th May 2021
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Hi. I recently renewed my ad but now I can't see it when just browsing the classified and when I hit the link in "My adverts" I get a message saying "moderator approved" and a few options tabs inc "send live" together with a "delete" tab that is highlighted in red. If I hit "send live" I get a message saying "this action is not permitted"?

Any advice on how to sort the issue?

Thanks, Ed

PS. I got a scam WhatsApp earlier today which I reported so not sure if theres any link?

Ben Lowden

7,208 posts

199 months

PH Marketing Bloke

PH TEAM

Tuesday 11th May 2021
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Hi Ed, sorry to hear that you're having issues. You can contact our classifieds support team using the details on our contact page https://www.pistonheads.com/contact

Edmundo2

Original Poster:

1,424 posts

232 months

Tuesday 11th May 2021
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Hi Ben. Thanks. I've made contact via adverts@pistonheads.com so will await a response.

Thanks, Ed

Madneym

2 posts

51 months

Monday 8th November 2021
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Ben Lowden said:
Hi Ed, sorry to hear that you're having issues. You can contact our classifieds support team using the details on our contact page https://www.pistonheads.com/contact
I’m having the exact same problem and I’ve been trying to get hold of your stupid customer services for ages with no joy. I’ve paid £30 and my advert hasn’t gone live as of yet!!!

RacingPete

9,140 posts

226 months

PH TEAM

Monday 8th November 2021
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Madneym said:
I’m having the exact same problem and I’ve been trying to get hold of your stupid customer services for ages with no joy. I’ve paid £30 and my advert hasn’t gone live as of yet!!!
Hi, your ad is now live and we have extended your ad so that the 30 days is from today - sorry for the problems.

Lovely M3 by the way cloud9