Excellent tech support ticket
Author
Discussion

thebraketester

Original Poster:

15,814 posts

168 months

Thursday 27th May 2021
quotequote all
I have been dealing with the Synology tech support for a few days with a silly little issue where by all of my folders on my NAS are visible to all users even if those folders are not accessible by them. For example I have an account for my wife who has access to her folder, but she can see all folders on my drive.. but it not able to access them....

This is what Synology came back with...



Thank you for coming back to me.

Unfortunately this is a limitation of Finder itself, I can only advise to contact Apple for them to advise if there is a way on the Mac device to hide these, or alternatively you may wish to look into using a Windows computer which does not share this limitation.





errrr... no thanks

Edited by thebraketester on Thursday 27th May 14:34

sparkyhx

4,200 posts

234 months

Thursday 27th May 2021
quotequote all
Whats your problem?

use Apple, find out another manufacturers stuff is not 100% compatible withApple and complain, no surprises there.

Apple works fantastically well with Apple stuff, Microsoft works with most other 'generic' stuff out there - end of

walamai

459 posts

237 months

Thursday 27th May 2021
quotequote all
sparkyhx said:
Whats your problem?

use Apple, find out another manufacturers stuff is not 100% compatible withApple and complain, no surprises there.

Apple works fantastically well with Apple stuff, Microsoft works with most other 'generic' stuff out there - end of
Just as helpful as the Synology tech support response!! smile

OP - I think this might actually just be a thing. (So whilst not exactly helpful from Synology, it might be true). And other people seem to have the same problem. https://www.synoforum.com/threads/how-can-i-hide-s...

I'm not super familiar with Synology, but you may be able to work around it.

If you are sharing it like:

OurSharedFolder
-- thebraketester stuff
----- folder 1
----- folder 2
----- things Id rather the wife didnt see see

-- thewifes stuff
----- folder 1
----- folder 2

You might be able to create separate 'drives'/folders like this instead

thebraketester stuff ('top level' drive/share)
-- folder 1
-- folder 2
-- things Id rather the wife didnt see see

thewifes stuff ('top level' drive/share)
-- folder 1
-- folder 2



AJB88

15,896 posts

201 months

Thursday 27th May 2021
quotequote all
sparkyhx said:
Whats your problem?

use Apple, find out another manufacturers stuff is not 100% compatible withApple and complain, no surprises there.

Apple works fantastically well with Apple stuff, Microsoft works with most other 'generic' stuff out there - end of
Needed to find a way to let everybody know hes got a Mac.

bigpriest

2,542 posts

160 months

Thursday 27th May 2021
quotequote all
thebraketester said:
I have been dealing with the Synology tech support for a few days with a silly little issue where by all of my folders on my NAS are visible to all users even if those folders are not accessible by them. For example I have an account for my wife who has access to her folder, but she can see all folders on my drive.. but it not able to access them....

This is what Synology came back with...



Thank you for coming back to me.

Unfortunately this is a limitation of Finder itself, I can only advise to contact Apple for them to advise if there is a way on the Mac device to hide these, or alternatively you may wish to look into using a Windows computer which does not share this limitation.





errrr... no thanks

Edited by thebraketester on Thursday 27th May 14:34
You should try a Windows PC - they just work smile

rxtx

6,051 posts

240 months

Thursday 27th May 2021
quotequote all
AJB88 said:
sparkyhx said:
Whats your problem?

use Apple, find out another manufacturers stuff is not 100% compatible withApple and complain, no surprises there.

Apple works fantastically well with Apple stuff, Microsoft works with most other 'generic' stuff out there - end of
Needed to find a way to let everybody know hes got a Mac.
What the fk is wrong with this place these days?

rsbmw

3,466 posts

135 months

Thursday 27th May 2021
quotequote all
Access based enumeration is a Windows thing, the service desk guy was never going to be able to change that. How would you have preferred he answer the question?

thebraketester

Original Poster:

15,814 posts

168 months

Thursday 27th May 2021
quotequote all
bigpriest said:
You should try a Windows PC - they just work smile
Indeed it certainly would be the case in this instance.

mattley

3,039 posts

252 months

Thursday 27th May 2021
quotequote all
This issue if it is actually an issue makes sense, if you're both sharing a folder you both need to be able to see what flowers are there otherwise one of you might try to create a folder with the same name as an existing folder.

The actual answer is to set up a share each on the synology.


thebraketester

Original Poster:

15,814 posts

168 months

Thursday 27th May 2021
quotequote all
AJB88 said:
Needed to find a way to let everybody know hes got a Mac.
laugh MacBook Pro to be specific

thebraketester

Original Poster:

15,814 posts

168 months

Thursday 27th May 2021
quotequote all
mattley said:
This issue if it is actually an issue makes sense, if you're both sharing a folder you both need to be able to see what flowers are there otherwise one of you might try to create a folder with the same name as an existing folder.

The actual answer is to set up a share each on the synology.
That is what I have done. But for some reason macOS shows even the non-shared folders due to limitations with the OS

lonny

445 posts

273 months

Thursday 27th May 2021
quotequote all
Your wife probably knows about the pron anyway. Don’t sweat it.

thebraketester

Original Poster:

15,814 posts

168 months

Thursday 27th May 2021
quotequote all
rsbmw said:
Access based enumeration is a Windows thing, the service desk guy was never going to be able to change that. How would you have preferred he answer the question?
He answered it fine… it’s was the “just use a PC” bit that just made me laugh.

It’s a non issue for me but I can imagine that in some instances folders being visible to certain users would be a huge issue…

thebraketester

Original Poster:

15,814 posts

168 months

Thursday 27th May 2021
quotequote all
lonny said:
Your wife probably knows about the pron anyway. Don’t sweat it.
Knows about it? She’s in it….

AJB88

15,896 posts

201 months

Thursday 27th May 2021
quotequote all
thebraketester said:
laugh MacBook Pro to be specific
You've let yourself down by not announcing that!

robbieduncan

1,993 posts

266 months

Thursday 27th May 2021
quotequote all
We have a synology. And some Macs. I see my stuff on the Synology. My wife sees hers. We see some shared stuff.

Each of us has our own shared folder on the synology and connect as a different user. Both users have access to the shared folders. Works for us