Dealer supplied car with wrong speed rating tyres - concern?
Discussion
I'm being a little vague with details here as still in dispute with the dealer.
Agreed to buy a £20k 3 year old 340hp car from a dealer. Car had Michelin Pilot Sport tyres all round, fronts on limits, dealer agreed to replace with like for like.
Collected car, under CV19 conditions, keys in car ready to go. When home, spotted new tyres are Goodyear. Further checking, they are W speed rated not Y rated as recommended by the car manufacturer.
Goodyear also recommended Eagle F1 which are Y rated, not the W rated Efficient Grip tyres fitted.
I've since had to replace the rear tyres due to a puncture, being staggered fitment, Goodyear don't even make Efficient Grips in either speed rating for the rear size. Instead this size is only available in Eagle F1 which I had fitted and since replaced the fronts with F1s.
And I being unreasonable to expect the dealer to pay for the correct fronts. (there are other issues with brake wear warning light, worn wipe blades and missing trim cover - not things you expect on a £20k car).
They outsourced the tyre fitting and the tyre dealer says the tyres are suitable as the car as it is limited to 155mph.
What's the massive's thoughts on the tyres please.
Agreed to buy a £20k 3 year old 340hp car from a dealer. Car had Michelin Pilot Sport tyres all round, fronts on limits, dealer agreed to replace with like for like.
Collected car, under CV19 conditions, keys in car ready to go. When home, spotted new tyres are Goodyear. Further checking, they are W speed rated not Y rated as recommended by the car manufacturer.
Goodyear also recommended Eagle F1 which are Y rated, not the W rated Efficient Grip tyres fitted.
I've since had to replace the rear tyres due to a puncture, being staggered fitment, Goodyear don't even make Efficient Grips in either speed rating for the rear size. Instead this size is only available in Eagle F1 which I had fitted and since replaced the fronts with F1s.
And I being unreasonable to expect the dealer to pay for the correct fronts. (there are other issues with brake wear warning light, worn wipe blades and missing trim cover - not things you expect on a £20k car).
They outsourced the tyre fitting and the tyre dealer says the tyres are suitable as the car as it is limited to 155mph.
What's the massive's thoughts on the tyres please.
Edited by graham22 on Wednesday 16th June 18:14
I think firstly you need to confirm when you bought the car as handovers haven’t been like that since restrictions lifted. Also when did you notice the tyres were incorrect and did you inform the dealer of this at the time?
Was this a franchise dealer or an independent 3rd party? If it’s the former then I would have expected them to make this right, if it’s the latter what sort of warranty do you have with the car and could this be invalided by the incorrect tyres? I think when you noticed and informed them is key here.
Was this a franchise dealer or an independent 3rd party? If it’s the former then I would have expected them to make this right, if it’s the latter what sort of warranty do you have with the car and could this be invalided by the incorrect tyres? I think when you noticed and informed them is key here.
Probably a bit late anyway if you've already changed them.
I had similar on a company lease car. Leasing company told told me if I didn't like it I could buy my own tyres.
I thought, I'll sort them, and called our insurer. They laughed their heads off and said you can't go over 70 anyway. Gave up at that point.
I had similar on a company lease car. Leasing company told told me if I didn't like it I could buy my own tyres.
I thought, I'll sort them, and called our insurer. They laughed their heads off and said you can't go over 70 anyway. Gave up at that point.
Just replying to the above, car bought January, notified within 2 weeks, fronts replaced in Feb (still have the W rated tyres here).
Have been chasing dealer since, getting fobbed off as has to becreferred to service dept/supplier.
Dealer is a main dealer but for different brand of car.
Just feel a little cheated in spending that money & having to put right things you'd expect on buying a cheaper private sale.
Have been chasing dealer since, getting fobbed off as has to becreferred to service dept/supplier.
Dealer is a main dealer but for different brand of car.
Just feel a little cheated in spending that money & having to put right things you'd expect on buying a cheaper private sale.
graham22 said:
Just replying to the above, car bought January, notified within 2 weeks, fronts replaced in Feb (still have the W rated tyres here).
Have been chasing dealer since, getting fobbed off as has to becreferred to service dept/supplier.
Dealer is a main dealer but for different brand of car.
Just feel a little cheated in spending that money & having to put right things you'd expect on buying a cheaper private sale.
If you expect that from a private sale you’re setting your sights too high (in my opinion)Have been chasing dealer since, getting fobbed off as has to becreferred to service dept/supplier.
Dealer is a main dealer but for different brand of car.
Just feel a little cheated in spending that money & having to put right things you'd expect on buying a cheaper private sale.
So it’s not even an approved used Mercedes but just a car from another brand of dealership? Id just be thankful they fitted a brand of tyres you’ve heard of instead of some cheap budgets…
SuperPav said:
graham22 said:
Just replying to the above, car bought January, notified within 2 weeks, fronts replaced in Feb (still have the W rated tyres here).
Have been chasing dealer since, getting fobbed off as has to becreferred to service dept/supplier.
Dealer is a main dealer but for different brand of car.
Just feel a little cheated in spending that money & having to put right things you'd expect on buying a cheaper private sale.
If you expect that from a private sale you’re setting your sights too high (in my opinion)Have been chasing dealer since, getting fobbed off as has to becreferred to service dept/supplier.
Dealer is a main dealer but for different brand of car.
Just feel a little cheated in spending that money & having to put right things you'd expect on buying a cheaper private sale.
So it’s not even an approved used Mercedes but just a car from another brand of dealership? Id just be thankful they fitted a brand of tyres you’ve heard of instead of some cheap budgets…
In hindsight dealing with these, guess I should be grateful branded tyres have been fitted at all.
The Rotrex Kid said:
Blimey, are you really that bothered by it?
W rated are upto 168mph, are you really, really, really bothered that your tyres aren’t rated to 186mph instead.
Move on.
I was a little bothered that harder high mileage type tyres were on the front and nice grippy ones are on the rear.W rated are upto 168mph, are you really, really, really bothered that your tyres aren’t rated to 186mph instead.
Move on.
Fitting the Eagle F1s on the front has made a noticeable difference.
graham22 said:
Agreed to buy a £20k 3 year old 340hp car from a dealer. Car had Michelin Pilot Sport tyres all round, fronts on limits, dealer agreed to replace with like for like.
Like for like would mean to me Michelin Pilot Sports.Edited by graham22 on Wednesday 16th June 18:14
Or at the minimum the same speed rating.
Legally there’s no issue with what they’ve done, in that they haven’t broken any road safety regs by fitting tyres that aren’t fit for purpose. The requirement is that they’re suitable for the maximum permitted speed of our roads for the class of vehicle
If the contract between you (which would include emails) says they will replace like for like, they clearly haven’t done that. You’d need to follow through with small claims to stand a chance of getting anything back. If you’d spotted at the time the car was delivered and taken the opportunity to question it before accepting the vehicle there’d be far more chance of getting something done about it
If the contract between you (which would include emails) says they will replace like for like, they clearly haven’t done that. You’d need to follow through with small claims to stand a chance of getting anything back. If you’d spotted at the time the car was delivered and taken the opportunity to question it before accepting the vehicle there’d be far more chance of getting something done about it
Exaclty how much money are you out of pocket on the front two tyres? (I've ignored the rears as these were replaced due to a puncture - assuming I followed the thread correctly).
I think the time has passed to get a result directly via the dealer and the only way they might pay attention is if you hit 'em with a court claim. However, unless one has it is writting that as part of the agreed deal a specific make and specification of tyre was to fitted, I think the chances of one winning are very small or nil. If the dealer knows there is no contract in this regard, they will likely just respond and state that tyres which were legal were fitted and leave it at that. I can't see a court going into tyre specifics unless there was a contract to corrobrate it.
Personally, I'd flog the now redundant front tyres and move on.
I think the time has passed to get a result directly via the dealer and the only way they might pay attention is if you hit 'em with a court claim. However, unless one has it is writting that as part of the agreed deal a specific make and specification of tyre was to fitted, I think the chances of one winning are very small or nil. If the dealer knows there is no contract in this regard, they will likely just respond and state that tyres which were legal were fitted and leave it at that. I can't see a court going into tyre specifics unless there was a contract to corrobrate it.
Personally, I'd flog the now redundant front tyres and move on.
Sheepshanks said:
Probably a bit late anyway if you've already changed them.
I had similar on a company lease car. Leasing company told told me if I didn't like it I could buy my own tyres.
I thought, I'll sort them, and called our insurer. They laughed their heads off and said you can't go over 70 anyway. Gave up at that point.
Bit surprised by that. My insurance would also cover me if I drove my car in Europe - and if I decided to tank it down an Autobahn, I could very easily exceed the speed of tyres that were rated too low.I had similar on a company lease car. Leasing company told told me if I didn't like it I could buy my own tyres.
I thought, I'll sort them, and called our insurer. They laughed their heads off and said you can't go over 70 anyway. Gave up at that point.
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