Odd deliveries…
Discussion
In the last few days my wife has received a package from Amazon containing two iPhone chargers, and a package from China containing a (fake) Tiffany bracelet.
She didn’t order either of these..!
- Amazon can’t explain why they sent the chargers, but there’s no order/payment on her account.
- I can’t see any card payment that might be related to the Tiffany item
One such item was unusual. Two in a few days has us slightly worried. The fake Tiffany bracelet, which came with no paperwork but our address and her mobile number on the postage label, in particular seems odd.
Have any PH’ers experienced anything similar? Is there anything we should do?
She didn’t order either of these..!
- Amazon can’t explain why they sent the chargers, but there’s no order/payment on her account.
- I can’t see any card payment that might be related to the Tiffany item
One such item was unusual. Two in a few days has us slightly worried. The fake Tiffany bracelet, which came with no paperwork but our address and her mobile number on the postage label, in particular seems odd.
Have any PH’ers experienced anything similar? Is there anything we should do?
Have a google for ‘brushing’. But the gist is Amazon sellers set up accounts in a stranger’s name, then send their products to an unsuspecting recipient. They then use this account they’ve set up to write fake ‘verified reviews’ in a bid to improve their seller ratings.
ETA I’ll save you a google
https://www.bbc.co.uk/news/technology-54055669
ETA I’ll save you a google
https://www.bbc.co.uk/news/technology-54055669
Skyedriver said:
Received a hair trimmer the other day via Amazon
Some other guys name but my address.
Amazon said just keep it.
Just need some hair to trim now..!
https://www.amazon.co.uk/Real-Extensions-Human-Natural-Extension/dp/B07ZK1W42M/ref=sr_1_6?crid=2FCMCGPGYORRC&dchild=1&keywords=hair+extensions+real+human+hair&qid=1624429618&sprefix=hair+exten%2Caps%2C157&sr=8-6Some other guys name but my address.
Amazon said just keep it.
Just need some hair to trim now..!
Cheap enough, if you wait one of the sellers may send you some.
Skyedriver said:
Received a hair trimmer the other day via Amazon
Some other guys name but my address.
Amazon said just keep it.
Just need some hair to trim now..!
This sort of thing annoys me. Even if the trimmer was £20 it's considered effectively worthless and its cheaper to send a replacement. I know that the reverse logistics of sending it back and processing is probably expensive, but it also says to me the price paid for whatever it is, is way over what it's really worth. The O/H had something similar with a fitbit watch. It started going wrong soon after purchase, she told them and offered to send back, they said no and sent another no quibble. Good customer service I suppose but I couldn't get past how something that was being sold at well over £100 was worthless to them and they could hand out another. Irrational, I know, as I'm sure the factory cost of one is probably £10 and the only way it becomes a £125 product is us falling for all the bullsSome other guys name but my address.
Amazon said just keep it.
Just need some hair to trim now..!
t branding and marketing - nothing to do with the actual cost or quality. Rant over. Fingers crossed some random hair growth serum also turns up so you can make use of the hair trimmer.
Its because when you pay for an item you are also paying for a lot of other stuff.
Stuff which cant be recovered if you send the item back.
For example one of my most popular items I sell is £75.
The actual cost of the goods though, about £3.75 give or take a few pence.
My profit is usually around £8.
The costs associated with getting the product here, packaged and then to the customer are horrendous and cant be recovered should the customer then want to return the product.
A few times a month I get customers wanting to return products and we charge a flat fee of £40. They always rant and rave that its ridiculous and we are ripping them off etc... but the reality is even at £40 to go and get the product and bring it back we are only covering the transport costs and we still have to dispose of the packaging and potentially even the goods too.
Its just the nature of business and IME you normally find that at each step along the way in the supply chain the "value" of the item is a lot less than you might think. The likes of drop shippers are making even less as they operate on tiny margins but high volume. So sell 100,00 items a month and make 10p an item. So when something goes wrong the "value" of that order is nil.
Stuff which cant be recovered if you send the item back.
For example one of my most popular items I sell is £75.
The actual cost of the goods though, about £3.75 give or take a few pence.
My profit is usually around £8.
The costs associated with getting the product here, packaged and then to the customer are horrendous and cant be recovered should the customer then want to return the product.
A few times a month I get customers wanting to return products and we charge a flat fee of £40. They always rant and rave that its ridiculous and we are ripping them off etc... but the reality is even at £40 to go and get the product and bring it back we are only covering the transport costs and we still have to dispose of the packaging and potentially even the goods too.
Its just the nature of business and IME you normally find that at each step along the way in the supply chain the "value" of the item is a lot less than you might think. The likes of drop shippers are making even less as they operate on tiny margins but high volume. So sell 100,00 items a month and make 10p an item. So when something goes wrong the "value" of that order is nil.
biggles330d said:
This sort of thing annoys me. Even if the trimmer was £20 it's considered effectively worthless and its cheaper to send a replacement. I know that the reverse logistics of sending it back and processing is probably expensive, but it also says to me the price paid for whatever it is, is way over what it's really worth. The O/H had something similar with a fitbit watch. It started going wrong soon after purchase, she told them and offered to send back, they said no and sent another no quibble. Good customer service I suppose but I couldn't get past how something that was being sold at well over £100 was worthless to them and they could hand out another. Irrational, I know, as I'm sure the factory cost of one is probably £10 and the only way it becomes a £125 product is us falling for all the bullst branding and marketing - nothing to do with the actual cost or quality.
Rant over. Fingers crossed some random hair growth serum also turns up so you can make use of the hair trimmer.
Surely a fitbit that doesn't work is worth closer the £0 than £10?t branding and marketing - nothing to do with the actual cost or quality. Rant over. Fingers crossed some random hair growth serum also turns up so you can make use of the hair trimmer.
A pair of Rayban Wayfarers arrived out of the blue from Amazon not long before last Christmas, very convincing fakes missing only a sticker on the box. I don't wear sunglasses but O/H (who is susceptible to bright light and always wears them) received an additional present on Dec 25th. The address label had my phone number and just as a precaution I cancelled my credit card on-line, notified Barclaycard of the reason and received a new card within a week.
O/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
O/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
Riley Blue said:
A pair of Rayban Wayfarers arrived out of the blue from Amazon not long before last Christmas, very convincing fakes missing only a sticker on the box. I don't wear sunglasses but O/H (who is susceptible to bright light and always wears them) received an additional present on Dec 25th. The address label had my phone number and just as a precaution I cancelled my credit card on-line, notified Barclaycard of the reason and received a new card within a week.
O/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
You complete rotter youO/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
anonymoususer said:
Riley Blue said:
A pair of Rayban Wayfarers arrived out of the blue from Amazon not long before last Christmas, very convincing fakes missing only a sticker on the box. I don't wear sunglasses but O/H (who is susceptible to bright light and always wears them) received an additional present on Dec 25th. The address label had my phone number and just as a precaution I cancelled my credit card on-line, notified Barclaycard of the reason and received a new card within a week.
O/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
You complete rotter youO/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
Riley Blue said:
A pair of Rayban Wayfarers arrived out of the blue from Amazon not long before last Christmas, very convincing fakes missing only a sticker on the box. I don't wear sunglasses but O/H (who is susceptible to bright light and always wears them) received an additional present on Dec 25th. The address label had my phone number and just as a precaution I cancelled my credit card on-line, notified Barclaycard of the reason and received a new card within a week.
O/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
If the sunglasses don't have UV protection, she could be at risk of eye damage - dark lenses cause the pupils to dilate, allowing more UV light in. They're worse than not wearing any sunglasses.O/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
https://metro.co.uk/2019/11/05/mums-warning-fake-d...
phil y said:
Riley Blue said:
A pair of Rayban Wayfarers arrived out of the blue from Amazon not long before last Christmas, very convincing fakes missing only a sticker on the box. I don't wear sunglasses but O/H (who is susceptible to bright light and always wears them) received an additional present on Dec 25th. The address label had my phone number and just as a precaution I cancelled my credit card on-line, notified Barclaycard of the reason and received a new card within a week.
O/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
If the sunglasses don't have UV protection, she could be at risk of eye damage - dark lenses cause the pupils to dilate, allowing more UV light in. They're worse than not wearing any sunglasses.O/H thinks she's wearing the genuine thing, I gained a few brownie points for being thoughtful and loving
https://metro.co.uk/2019/11/05/mums-warning-fake-d...
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