Data Recovery Expert required.
Discussion
The hard drive on my Macbook has become badly corrupted. My local and usually reliable computer place have fitted a new hard drive but admit that they can tell that there is data on the drive but cannot recover it.
I need to find somewhere that knows what they are doing and are good at it.
Within the Peterborough/Cambridge/Northampton triangle would be good but I don't mind somewhere outside of it if they are capable.
Google shows hundreds who mention data recovery but I have no way of finding out it they can do it.
Apple in Northampton are not interested as the laptop is a 2013 model.
Any recommendations would be really helpful.
Thanks
Brian.
I need to find somewhere that knows what they are doing and are good at it.
Within the Peterborough/Cambridge/Northampton triangle would be good but I don't mind somewhere outside of it if they are capable.
Google shows hundreds who mention data recovery but I have no way of finding out it they can do it.
Apple in Northampton are not interested as the laptop is a 2013 model.
Any recommendations would be really helpful.
Thanks
Brian.
When a certain bearded entrepreneur’s island burnt down we sent the disks here, i think it was £1800 a disk. They have been in business for years.
https://www.ontrack.com/en-us
https://www.ontrack.com/en-us
Yes, I know that. Unfortunately I am not of the computer generation and although I can cope with the humdrum household/domestic use anything beyond this is a challenge. I think I have something on icloud but the password is locked away in safari preferences and that is now unobtainable. It's the same for my email, I have no idea what the password is now, it was put in so long ago and again is lost on Safari.
I know I will be phoning Apple helpline for advice at some point.
Cheers
Brian.
I know I will be phoning Apple helpline for advice at some point.
Cheers
Brian.
eliot said:
When a certain bearded entrepreneur’s island burnt down we sent the disks here, i think it was £1800 a disk. They have been in business for years.
https://www.ontrack.com/en-us
Another vote for Ontrackhttps://www.ontrack.com/en-us
eliot said:
When a certain bearded entrepreneur’s island burnt down we sent the disks here, i think it was £1800 a disk. They have been in business for years.
https://www.ontrack.com/en-us
Another vote for Ontrackhttps://www.ontrack.com/en-us
eliot said:
When a certain bearded entrepreneur’s island burnt down we sent the disks here, i think it was £1800 a disk. They have been in business for years.
https://www.ontrack.com/en-us
If you want the data back, these are your best bet. I have referred several customers to them over the years and they have been largely successful. Price depends on what the issue is - £1800 sounds like physical damage. One of my customers was charged about £300 as it was just an electronic fault which was quick and easy to fix, another paid about £9k to recover a RAID array with multiple disk failures.https://www.ontrack.com/en-us
The question should be what data are you looking to recover?
If you have a bunch of documents and photos that are irreplaceable then it could well be worthwhile, if your expectations that you will recover passwords stored in applications fore mail etc then you might be disappointed
It could be a harsh lesson that backups are important, and not particularly difficult on Mac’s (or most systems these days)
If you have a bunch of documents and photos that are irreplaceable then it could well be worthwhile, if your expectations that you will recover passwords stored in applications fore mail etc then you might be disappointed
It could be a harsh lesson that backups are important, and not particularly difficult on Mac’s (or most systems these days)
Thanks all.
It is all just the usual domestic stuff, the photos are not important but it would make life easier if it was possible to recover passwords on Safari and the saved bookmark files but it seems as though the cost will be a big factor.
I have something on icloud but no idea what, when I get the laptop back I'll see what I can do there first and then consider the possibility of recovery but not at any price.
Cheers
Brian.
It is all just the usual domestic stuff, the photos are not important but it would make life easier if it was possible to recover passwords on Safari and the saved bookmark files but it seems as though the cost will be a big factor.
I have something on icloud but no idea what, when I get the laptop back I'll see what I can do there first and then consider the possibility of recovery but not at any price.
Cheers
Brian.
Brian Lacey said:
The hard drive on my Macbook has become badly corrupted. My local and usually reliable computer place have fitted a new hard drive but admit that they can tell that there is data on the drive but cannot recover it.
I need to find somewhere that knows what they are doing and are good at it.
Within the Peterborough/Cambridge/Northampton triangle would be good but I don't mind somewhere outside of it if they are capable.
Google shows hundreds who mention data recovery but I have no way of finding out it they can do it.
Apple in Northampton are not interested as the laptop is a 2013 model.
Any recommendations would be really helpful.
Thanks
Brian.
I know bugger all about Mac's, but for windows this has been known to work. I need to find somewhere that knows what they are doing and are good at it.
Within the Peterborough/Cambridge/Northampton triangle would be good but I don't mind somewhere outside of it if they are capable.
Google shows hundreds who mention data recovery but I have no way of finding out it they can do it.
Apple in Northampton are not interested as the laptop is a 2013 model.
Any recommendations would be really helpful.
Thanks
Brian.
Put a blank USB thumb drive or formatted external hard drive into the computer then put it into sleep mode. While it's having a nap disconnect the working hard drive and plug in the bad one. Wake the computer and it won't check the drive's boot sector, there's no need, it will just read the contents of the drive. (Ever notice how fast a computer wakes from sleep mode?) Copy your photos etc to the thumb drive while you can. Don't try and write to the old hard drive.
No guarantees, as the old and new hard drives may have to be identical for it to work.
quinny100 said:
eliot said:
When a certain bearded entrepreneur’s island burnt down we sent the disks here, i think it was £1800 a disk. They have been in business for years.
https://www.ontrack.com/en-us
If you want the data back, these are your best bet. I have referred several customers to them over the years and they have been largely successful. Price depends on what the issue is - £1800 sounds like physical damage. One of my customers was charged about £300 as it was just an electronic fault which was quick and easy to fix, another paid about £9k to recover a RAID array with multiple disk failures.https://www.ontrack.com/en-us
on my desk after being sent out to beardy’s island after the fire to retrieve them. They stunk but didn’t look too bad - but we didn’t want to risk it, so we sent them off. Evidently all his personal photos were on there along with his diary and we may or may not of been backing up the correct drive letter.
NMNeil said:
I know bugger all about Mac's, but for windows this has been known to work.
Put a blank USB thumb drive or formatted external hard drive into the computer then put it into sleep mode. While it's having a nap disconnect the working hard drive and plug in the bad one. Wake the computer and it won't check the drive's boot sector, there's no need, it will just read the contents of the drive. (Ever notice how fast a computer wakes from sleep mode?) Copy your photos etc to the thumb drive while you can. Don't try and write to the old hard drive.
No guarantees, as the old and new hard drives may have to be identical for it to work.
Do not try this under any circumstances on any computer of any kind.Put a blank USB thumb drive or formatted external hard drive into the computer then put it into sleep mode. While it's having a nap disconnect the working hard drive and plug in the bad one. Wake the computer and it won't check the drive's boot sector, there's no need, it will just read the contents of the drive. (Ever notice how fast a computer wakes from sleep mode?) Copy your photos etc to the thumb drive while you can. Don't try and write to the old hard drive.
No guarantees, as the old and new hard drives may have to be identical for it to work.
eliot said:
When a certain bearded entrepreneur’s island burnt down we sent the disks here, i think it was £1800 a disk. They have been in business for years.
https://www.ontrack.com/en-us
God are they still going Kroll were there first people that came to mind. https://www.ontrack.com/en-us
They used to have a windows bit of software I "obtained" that could read disks unreadable by the OS.
I used to work for beardy one in his Sussex beard making business
e-honda said:
NMNeil said:
I know bugger all about Mac's, but for windows this has been known to work.
Put a blank USB thumb drive or formatted external hard drive into the computer then put it into sleep mode. While it's having a nap disconnect the working hard drive and plug in the bad one. Wake the computer and it won't check the drive's boot sector, there's no need, it will just read the contents of the drive. (Ever notice how fast a computer wakes from sleep mode?) Copy your photos etc to the thumb drive while you can. Don't try and write to the old hard drive.
No guarantees, as the old and new hard drives may have to be identical for it to work.
Do not try this under any circumstances on any computer of any kind.Put a blank USB thumb drive or formatted external hard drive into the computer then put it into sleep mode. While it's having a nap disconnect the working hard drive and plug in the bad one. Wake the computer and it won't check the drive's boot sector, there's no need, it will just read the contents of the drive. (Ever notice how fast a computer wakes from sleep mode?) Copy your photos etc to the thumb drive while you can. Don't try and write to the old hard drive.
No guarantees, as the old and new hard drives may have to be identical for it to work.
We used to use OnTrack but they're seriously expensive - and probably would for RAID recoveries.
However the last twice we've used https://www.lazarusdatarecovery.com and they've been fantastic - much cheaper too.
arcturus said:
I can recommend Xytron in Hereford. Used them a few times over the years and they have always delivered including recovering a few terrabytes from a raid 5 array with 2 of the 6 drives shagged and a third drive barely alive. And they did it in 24 hours.
I'll offer a +1 for these people too.Back in the day, when contracting, i had a laptop disaster that required the recovery of a laptop and my backup NAS.
The costs involved were offset against the potential lost revenue (and rework costs) of the project i had been working on.
And after that day i religiously stuck to my backup mantra
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