lost tax details
Author
Discussion

danwins

Original Poster:

75 posts

200 months

Thursday 9th September 2021
quotequote all
Hi all,
I've been with my current employer for about 18mnths, did a 3 month probation then was given a full time contract. Today I was handed a HMRC starter checklist and a letter asking for proof of identity and my national insurance number. Apparently they cant find my details on the payrole system. I wouldnt have thought anything too strange about it, but the letter also states, "Once we recieve these documents you will be offered a full time position, after completing a 3 month probationary period".
Do you think this is anything I should be concerned about, or is it a fairly normal thing?

Thanks in advance.

Dan

LemonParty

601 posts

258 months

Friday 10th September 2021
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Sounds more like a standard template which they'd give to any new starter, just that they're only doing it with you now. I shouldn't worry to be honest.

dibblecorse

7,292 posts

214 months

Friday 10th September 2021
quotequote all
No, nothing to worry about, they only have one template, and they can't use anything on the to 'reset' your contract, just fill it in and hand it back.

randlemarcus

13,644 posts

253 months

Friday 10th September 2021
quotequote all
If you have anything indicating your actual start date, i.e. your copy of the contract, offer them a copy of that biggrin

danwins

Original Poster:

75 posts

200 months

Friday 10th September 2021
quotequote all
Cheers for the replies, thought it might have been innocent, but its never happened to me before so just wanted to check.

Countdown

47,002 posts

218 months

Saturday 11th September 2021
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danwins said:
Hi all,
I've been with my current employer for about 18mnths, did a 3 month probation then was given a full time contract. Today I was handed a HMRC starter checklist and a letter asking for proof of identity and my national insurance number. Apparently they cant find my details on the payrole system. I wouldnt have thought anything too strange about it, but the letter also states, "Once we recieve these documents you will be offered a full time position, after completing a 3 month probationary period".
Do you think this is anything I should be concerned about, or is it a fairly normal thing?

Thanks in advance.

Dan
That's a tiny bit worrying to be honest. Does your NI number not appear on your payslip? Did you get a P60 at the end of the last financial year? if they "haven't got your details on the Payroll system" how have they been recording the tax/NI you've paid with HMRC?

Flooble

5,729 posts

122 months

Saturday 11th September 2021
quotequote all
Countdown said:
danwins said:
Hi all,
I've been with my current employer for about 18mnths, did a 3 month probation then was given a full time contract. Today I was handed a HMRC starter checklist and a letter asking for proof of identity and my national insurance number. Apparently they cant find my details on the payrole system. I wouldnt have thought anything too strange about it, but the letter also states, "Once we recieve these documents you will be offered a full time position, after completing a 3 month probationary period".
Do you think this is anything I should be concerned about, or is it a fairly normal thing?

Thanks in advance.

Dan
That's a tiny bit worrying to be honest. Does your NI number not appear on your payslip? Did you get a P60 at the end of the last financial year? if they "haven't got your details on the Payroll system" how have they been recording the tax/NI you've paid with HMRC?
Having worked in Payroll I have half an idea who provides the payroll system and thus why this has happened. If I'm right it won't be anything to worry about.

However, you can check online if your NI payments are up to date: https://www.gov.uk/check-national-insurance-record

danwins

Original Poster:

75 posts

200 months

Saturday 11th September 2021
quotequote all
Thanks for the responses, Yes my payslips all have the correct Tax and NI details on them, just didnt understand why they needed them again?

Flooble

5,729 posts

122 months

Saturday 11th September 2021
quotequote all
danwins said:
Thanks for the responses, Yes my payslips all have the correct Tax and NI details on them, just didnt understand why they needed them again?
Best not to expend energy worrying about it - incompetence, laziness or lousy systems ... take your pick.

But do check HMRC have received the payments using the link I sent.

Countdown

47,002 posts

218 months

Saturday 11th September 2021
quotequote all
danwins said:
Thanks for the responses, Yes my payslips all have the correct Tax and NI details on them, just didnt understand why they needed them again?
As long as your payslips and your last P60 had the correct NI details then all should be well. (That’s what gets sent across to HMRC on the monthly FPS report).

The only thing I can think of is that you may not have given them a P45 when you started AND they didnt get you to complete a New Starter checklist. They need one or the other to prove to HMRC that they have been deducting the correct tax. In short, probably just them getting their paperwork in order.