Car dealer gets a telling off - 1962 style
Car dealer gets a telling off - 1962 style
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ingenieur

Original Poster:

4,643 posts

202 months

Tuesday 11th January 2022
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Car dealer gets a telling off - 1962 style

A genuine letter from 1962 I found amongst some old paperwork.


A Winner Is You

25,755 posts

248 months

Tuesday 11th January 2022
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I can't imagine Mr Rossiter would be impressed with the car supermarkets of today

lukeharding

3,341 posts

110 months

Tuesday 11th January 2022
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I've got a letter in a similar fashion of a lady expressing her disappointment with the dealer for not replacing the steering rack on her Daimler FOC, which was just out of warranty but very low mileage. I'll try and post it at some point.

twing

5,597 posts

152 months

Tuesday 11th January 2022
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No balloons?

av185

20,464 posts

148 months

Tuesday 11th January 2022
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Clearly Mr Hill should have replied to Mr Rossiter expressing his concern and alarm over the poor and irregular spacing of the words in his bosses letter.

Dr Interceptor

8,182 posts

217 months

Tuesday 11th January 2022
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Clearly didn't have all the cars lined up with the boots open!

aeropilot

39,278 posts

248 months

Tuesday 11th January 2022
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1962......shortage of new cars, not in free supply........sounds familiar laugh


ingenieur

Original Poster:

4,643 posts

202 months

Tuesday 11th January 2022
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av185 said:
Clearly Mr Hill should have replied to Mr Rossiter expressing his concern and alarm over the poor and irregular spacing of the words in his bosses letter.
It's just a hunch but I expect Mr Rossiter would've been strutting around the office dictating this aloud to his secretary while she typed it out.

The spinner of plates

18,080 posts

221 months

Tuesday 11th January 2022
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ingenieur said:
av185 said:
Clearly Mr Hill should have replied to Mr Rossiter expressing his concern and alarm over the poor and irregular spacing of the words in his bosses letter.
It's just a hunch but I expect Mr Rossiter would've been strutting around the office dictating this aloud to his secretary while she typed it out.
Agreed. I picture him dictating this whilst looking out of his office window, slight frown, repacking his smoking pipe.

His secretary does indeed seem to struggle with spacings. But she's no doubt an attractive young filly.

aeropilot

39,278 posts

248 months

Tuesday 11th January 2022
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ingenieur said:
av185 said:
Clearly Mr Hill should have replied to Mr Rossiter expressing his concern and alarm over the poor and irregular spacing of the words in his bosses letter.
It's just a hunch but I expect Mr Rossiter would've been strutting around the office dictating this aloud to his secretary while she typed it out.
He would have dictated it to her, but she would have have taken it down in shorthand first, and then typed it up afterwards from her shorthand notebook.... wink




Monkeylegend

28,234 posts

252 months

Tuesday 11th January 2022
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Could somebody just nip down there and see if Mr Hill has taken note.

I would love to have seen the grovelling reply.

TonyRPH

13,437 posts

189 months

Tuesday 11th January 2022
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av185 said:
Clearly Mr Hill should have replied to Mr Rossiter expressing his concern and alarm over the poor and irregular spacing of the words in his bosses letter.
Apparently the additional spacing was taught to secretaries from that period.

See the second reply here

In summary:

"As indicated by the answers, it was taught to every secretary during the days of typewriters. By at least the 1960s, it was two (2) spaces at the end of each sentence, regardless of the ending punctuation, and after every colon and one space after words and other mid-sentence punctuation.

This practice remained in place regardless of the change in typewriters. In the early 1970s, IBM produced the Executive electric typewriter with variable spacing — each letter or character had the exact space it requires (https:/www.-03.ibm.com/ibm/history/exhibits/modelb/modelb_milestone.html). For example, the “i” occupied one space while larger letters, like the “m” and “w,” occupied four spaces, so, if you had to backspace over several letters to make a correction, you had to hit the backspace key four times for the “W,” one space for the “i” and two or three spaces for other letters. Nonetheless, two spaces always followed sentences and colons."


ingenieur

Original Poster:

4,643 posts

202 months

Tuesday 11th January 2022
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I'm curious as to what was meant by having to franchise through Manton Motors Ltd... it seems a bit like he's saying 'no' to a future perspective site by that dealer.

No ideas for a name

2,933 posts

107 months

Tuesday 11th January 2022
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Monkeylegend said:
Could somebody just nip down there and see if Mr Hill has taken note.

I would love to have seen the grovelling reply.
No, he hasn't. No Rootes cars on display at all. Shocking.

https://goo.gl/maps/4SLqP1ygF7mRWT7Z6

Wacky Racer

40,426 posts

268 months

Tuesday 11th January 2022
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I was in a posh Audi dealership in the North West, and the salesman told me Audi do spot checks, (Secret shopper) and if there was a light bulb out in the very high ceiling they would get "marked down".

There wasn't any out as it happened. smile

Monkeylegend

28,234 posts

252 months

Tuesday 11th January 2022
quotequote all
No ideas for a name said:
Monkeylegend said:
Could somebody just nip down there and see if Mr Hill has taken note.

I would love to have seen the grovelling reply.
No, he hasn't. No Rootes cars on display at all. Shocking.

https://goo.gl/maps/4SLqP1ygF7mRWT7Z6
I just googled and found it was a BP filling station. Shame.

ingenieur

Original Poster:

4,643 posts

202 months

Tuesday 11th January 2022
quotequote all
Wacky Racer said:
I was in a posh Audi dealership in the North West, and the salesman told me Audi do spot checks, (Secret shopper) and if there was a light bulb out in the very high ceiling they would get "marked down".

There wasn't any out as it happened. smile
Did you quickly develop a sense of quality at that precise moment and feel good about the idea of buying a new Audi? I bet he tells every customer.

av185

20,464 posts

148 months

Tuesday 11th January 2022
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TonyRPH said:
av185 said:
Clearly Mr Hill should have replied to Mr Rossiter expressing his concern and alarm over the poor and irregular spacing of the words in his bosses letter.
Apparently the additional spacing was taught to secretaries from that period.

See the second reply here

In summary:

"As indicated by the answers, it was taught to every secretary during the days of typewriters. By at least the 1960s, it was two (2) spaces at the end of each sentence, regardless of the ending punctuation, and after every colon and one space after words and other mid-sentence punctuation.

This practice remained in place regardless of the change in typewriters. In the early 1970s, IBM produced the Executive electric typewriter with variable spacing — each letter or character had the exact space it requires (https:/www.-03.ibm.com/ibm/history/exhibits/modelb/modelb_milestone.html). For example, the “i” occupied one space while larger letters, like the “m” and “w,” occupied four spaces, so, if you had to backspace over several letters to make a correction, you had to hit the backspace key four times for the “W,” one space for the “i” and two or three spaces for other letters. Nonetheless, two spaces always followed sentences and colons."
Interesting.

Being a stickler for tradition I shall immediately introduce such a test to assess whether my PA is suitable for the post of serving me.

av185

20,464 posts

148 months

Tuesday 11th January 2022
quotequote all
Wacky Racer said:
I was in a posh Audi dealership in the North West, and the salesman told me Audi do spot checks, (Secret shopper) and if there was a light bulb out in the very high ceiling they would get "marked down".

There wasn't any out as it happened. smile
Pity.

Take your ladders next time posing as a trademan shin up and unscrew a few lightbulbs for a laugh.

untakenname

5,236 posts

213 months

Tuesday 11th January 2022
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Pretty sure my dad got a car from there back in the 80s, it's now a BP garage.

https://goo.gl/maps/xQhn519itzGvQLXc6