Amazon - missing parcel
Discussion
So I ordered some coffee beans the other day for delivery yesterday, weirdly it was my first day (last minute) in the office in over 2 years yesterday.
Mid afternoon get the alert to say my package had been delivered, I knew it hadn't as my CCTV hadn't been triggered.
Got home, no sign of said package, checked all of the usual spots although I knew I hadn't received it because of the cameras. Anyway on the app it shows as delivered and there's a photo of a box in a wheelie bin, you cannot see the address on the box and I know it's not my wheelie bin obviously. So I attempt to contact Amazon, it's all automated whether on-line or via phone and both give the same answer that the package is running late, but how can that be when they state delivered and a supporting (questionable) photo.
The ending statement is I have to call back tomorrow to confirm it hasn't been delivered????
Surely this is an open and shut case, and it's not the first time the drivers here try and deliver items to me which aren't for me and vice versa.
Mid afternoon get the alert to say my package had been delivered, I knew it hadn't as my CCTV hadn't been triggered.
Got home, no sign of said package, checked all of the usual spots although I knew I hadn't received it because of the cameras. Anyway on the app it shows as delivered and there's a photo of a box in a wheelie bin, you cannot see the address on the box and I know it's not my wheelie bin obviously. So I attempt to contact Amazon, it's all automated whether on-line or via phone and both give the same answer that the package is running late, but how can that be when they state delivered and a supporting (questionable) photo.
The ending statement is I have to call back tomorrow to confirm it hasn't been delivered????
Surely this is an open and shut case, and it's not the first time the drivers here try and deliver items to me which aren't for me and vice versa.
Strangely one of my staff came into work this morning saying his next door neighbour dropped a parcel round to his last night saying it had been left at his house instead. It didn't have Steves name on the parcel but did have his address. He opened it and it was full of boxes of coffee beans!
He's contacted Amazon today to arrange for it to be collected from him
He's contacted Amazon today to arrange for it to be collected from him
Gassing Station | The Lounge | Top of Page | What's New | My Stuff