How often should I contact dealership about my car?

[Usy777]

Hi all,

I bought an f80 m3 from cazoo and now given it into bmw for warranty repairs. It needed a few little bits such as replacement parking sensor, an idrive console button and general checking over of the battery as it seemed to have a few starter issues. It's been in for what will be 3 weeks on sunday, I have been ringing cazoo (as the warranty is through them) every other day and on Tuesday they said that the parking sensor has arrived at bmw but the console button still hasn't arrived. But then they rang bmw who then said that they will replace the parking sensor and notify me when the car is ready for collection and Once the console button arrives they will arrange another booking to replace that.

However, this was on Tuesday and still haven't heard anything. I do know that they were working on it on Wednesday as I had the notifications on my app that the car was open. Is it worth me ringing them up again for an update? I just don't want to come across as being too much of a pest by calling up every other day!

[outnumbered]

Better to annoy the one person at the dealership than the thousands who had to read your post about it

[s m]

outnumbered said:

Better to annoy the one person at the dealership than the thousands who had to read your post about it

Kudos

[swisstoni]

I’d pay them a good old analogue visit and politely ask what the fk was going on.

[Glenn63]

Can you not keep your car and drive it until the parts arrive and then take it in?

[toon10]

Glenn63 said:

Can you not keep your car and drive it until the parts arrive and then take it in?

That's what I was thinking. If it's nothing serious then surely the OP can take the car home and ask that the dealer contact and arrange fitment when the parts are in.

[Doofus]

swisstoni said:

I’d pay them a good old analogue visit and politely ask what the fk was going on.

Hopefully they are on a bus route.

[swisstoni]

Doofus said:

swisstoni said:

I’d pay them a good old analogue visit and politely ask what the fk was going on.

Hopefully they are on a bus route.

Yes that would scupper everything otherwise.