Main dealer - car cannot be sold to me after deposit
Main dealer - car cannot be sold to me after deposit
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Shiv_P

Original Poster:

3,021 posts

133 months

Thursday 12th May 2022
quotequote all
Hi all

I expect this is is a one-sided argument, but I want to see if I have reason to be a bit miffed.
I found a car at a German brand main dealer around 400 miles from me, I was happy with the video, photos etc provided and provided a deposit to secure the car. The car was up for sale for around 1 day before I secured it.
It was due to be delivered to me tomorrow (13th May), I secured it last Sunday 1st May.
Tuesday just gone (10th) I got an email to say that the car had failed it's AUC checks as it had been discovered that the car had previously had a remap. I asked when I purchased the car over email for confirmation the car had no mods previously which the salesperson confirmed.
The dealer were aware of the failed AUC check last week but neglected to inform me as the salesperson was on annual leave last week. I have already sold the car I was using, so now I am left with no car. In hindsight of course this was a mistake.

Not really sure why I'm posting this other than being annoyed and not being able to do anything about it. Any thoughts and whether anyone has been through something similar?

Pistonheader101

2,206 posts

135 months

Thursday 12th May 2022
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Better late than never.

Al U

2,388 posts

159 months

Thursday 12th May 2022
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Not ideal and probably very annoying but better for them to have told you before delivering the car and you finding out the hard way. I'd be wanting my deposit back asap and be back on the hunt personally.

Dimebars

1,064 posts

122 months

Thursday 12th May 2022
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Dealer saves you from buying a car that's been remapped and himself from potential issues down the line

Well done him

Hugo Stiglitz

41,255 posts

239 months

Thursday 12th May 2022
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Thats a long time for it to appreciate in used value...


Devils advocate...

I was very interested in a used Skoda. I quibbled scratches on paint. Salesman went from warm to cold and gave me an ultimatum I.e. walk. It went back on sale the same day for 3k more.

That was their end game. I was told by someone else at their dealership that head office had ordered all used vehicles to be marked up to take advantage of demand over supply.

Shiv_P

Original Poster:

3,021 posts

133 months

Thursday 12th May 2022
quotequote all
Hugo Stiglitz said:
Thats a long time for it to appreciate in used value...


Devils advocate...

I was very interested in a used Skoda. I quibbled scratches on paint. Salesman went from warm to cold and gave me an ultimatum I.e. walk. It went back on sale the same day for 3k more.

That was their end game. I was told by someone else at their dealership that head office had ordered all used vehicles to be marked up to take advantage of demand over supply.
It's back up for sale at a different manufacturer partner garage to the dealer for the same price

joropug

3,027 posts

217 months

Thursday 12th May 2022
quotequote all
Dodged a bullet - Seen the thread of about the Civic Type R owner on here?

Sold approved used, was remapped prior to purchase (proof found online), engine blew up, they are refusing to pay.

I have remapped cars before and wouldn't worry me doing it myself but I would research the best place first and you will have no idea where that was done and whether it's any good.

Dimebars

1,064 posts

122 months

Thursday 12th May 2022
quotequote all
Shiv_P said:
It's back up for sale at a different manufacturer partner garage to the dealer for the same price
Because they don't need to supply it as "Approved Used" and meet the same manufacturer criteria

If you want it that bad, buy it from there, knowing that whatever protections and fancy bells and whistles the AUC scheme offers you aren't available

Dimebars

1,064 posts

122 months

Thursday 12th May 2022
quotequote all
Hugo Stiglitz said:
Thats a long time for it to appreciate in used value...


Devils advocate...

I was very interested in a used Skoda. I quibbled scratches on paint. Salesman went from warm to cold and gave me an ultimatum I.e. walk. It went back on sale the same day for 3k more.

That was their end game. I was told by someone else at their dealership that head office had ordered all used vehicles to be marked up to take advantage of demand over supply.
Car dealer tries to make money in a rising market

Shocking

MitchT

17,113 posts

237 months

Thursday 12th May 2022
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Dealer did their due diligence and found a remap on the car. Told you then couldn't sell it to you for this reason as it wouldn't qualify for AUC status. This is the dealer I'd be wanting to give my business to.

The Rotrex Kid

34,544 posts

188 months

Thursday 12th May 2022
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Sounds like you dodged a potential bullet!!

Shiv_P

Original Poster:

3,021 posts

133 months

Thursday 12th May 2022
quotequote all
Fair enough, I have dodged a bullet in that case, just annoying to have no car to use but have saved myself some potential future headache!