Agreed to part exchange my car - then lost service history
Agreed to part exchange my car - then lost service history
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Discussion

TeamBigfoot

Original Poster:

163 posts

101 months

Tuesday 24th May 2022
quotequote all
Hi all,

I've ordered a new Dacia Duster and agreed to put my car in (2006 Merc R class) as part exchange. Its been valued at 2k and we've done the deal based on my car with a full service history. I've had the car for 2 years and bought it from a Mercedes specialist, I still have the original advert outlining the service history summary within it (including pictures of the car not the history). I do have some service paperwork, but not all of it.

The car did come with a service book which i remember having stamped as i've serviced it, but I've misplaced it somewhere and cannot for the life of me find it. What would you do in this instance?

My first thought is to continue looking then if i cant find it, call the dealer to explain. At the point of sale, they confirmed that the car will be going straight to auction as its too old for them to retail (16 years). How should I expect them to respond?

I'm a little nervous as I don't want to lose the deal i have on the Duster.

Edited by TeamBigfoot on Tuesday 24th May 15:42

joropug

3,027 posts

217 months

Tuesday 24th May 2022
quotequote all
Take it that you mean 2006 as they seem to be quite old ?

Cheapest ones on autotrader are £2500 with faulty air suspension and £3000 with 160k miles

Sell it privately you’ll get more than £2k

LunarOne

7,270 posts

165 months

Tuesday 24th May 2022
quotequote all
No idea about the service history but I can't wrap my head around how a 5-year-old Merc R-class (or any class come to think of it!) can be worth only 2k. Is it a wreck or does it have sky high mileage?

edit: That teaches me for not reading the entire post. 16 years old, not 5-6 years old...

TeamBigfoot

Original Poster:

163 posts

101 months

Tuesday 24th May 2022
quotequote all
Sorry - updated to 2006 R Class. Thanks for your replies.

I don't really want all the sales hassle after a bad experience with tyre kickers selling another car.

joropug

3,027 posts

217 months

Tuesday 24th May 2022
quotequote all
Maybe phone the specialist you bought it from and garages you know it has been serviced at for a copy of any services

TeamBigfoot

Original Poster:

163 posts

101 months

Tuesday 24th May 2022
quotequote all
Thanks - I have a copy of their service and a highlight of all previous services listed on their advert. I have some paperwork to back up some of them. Unfortunately, I've lost the stamped book.

I can prove the services, I just don't have the Mercedes service book to do so.

joropug

3,027 posts

217 months

Tuesday 24th May 2022
quotequote all
TeamBigfoot said:
Thanks - I have a copy of their service and a highlight of all previous services listed on their advert. I have some paperwork to back up some of them. Unfortunately, I've lost the stamped book.

I can prove the services, I just don't have the Mercedes service book to do so.
Did it definitely have one ? My Mercedes (2013) does not.


TeamBigfoot

Original Poster:

163 posts

101 months

Tuesday 24th May 2022
quotequote all
joropug said:
Did it definitely have one ? My Mercedes (2013) does not.
Yes - I remember getting it stamped in October last year.

lost in espace

6,554 posts

235 months

Tuesday 24th May 2022
quotequote all
Just keep quiet, the dealer will probably just stick it through an auction and won't care/ask.


Rob8980

44 posts

82 months

Tuesday 24th May 2022
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Is it worth seeing how much we buy any car
Or similar will offer you for it?

Watchthis

585 posts

90 months

Tuesday 24th May 2022
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lost in espace said:
Just keep quiet, the dealer will probably just stick it through an auction and won't care/ask.
That's your answer right there. I'd bet they don't even look at the car when you trade it in

Canon_Fodder

1,775 posts

91 months

Tuesday 24th May 2022
quotequote all
Dacia dealers who get a Merc SUV traded in for a Duster get a special bonus so - trust me - the chap in this case wont give a damn about the old paper work