ISP for gaming...

[Jasandjules]

Which ones are the best? I have tried virgin, vodaphone, BT and now have sky. All seem to ramp the service down. My PS5 is now telling me "Slow internet connection, that may affect your game"..... Yet I am getting 35mbps which TBH I thought was not bad (massive improvement on a year ago!)...

Ghost broadband have told me they will give 45 minimum and a low ping, no throttling back etc... Anyone used them?

Sadly no fibre here and BT wholesale says 70 odd maximum sooo...

[anonymous-user]

Bandwidth isn't as important as latency, 35mbps should be fine. What's your ping?

[Jasandjules]

Ping is 165 with jitter of 6.15 according to Ping Test.....

[Aunty Pasty]

The ping is your problem, not the download speed. Mine is 9 at the moment and I've seen it lower. Swapping ISPs won't help if they're using the same infrastructure.

I would have thought you'd be ok with Virgin.

[Defcon5]

That’s massive

You want to be sub 25 really. Is it a wired/wireless connection

[mmm-five]

What's your mobile data speed/ping?

Mine (depending on the weather/location in the house) is:

• 31-45ms and 72-120mbps on 4g
• 32-39ms and 50-197mbps on 5g

Virgin cable is faster of course:

• 7-11ms and 880-940mbps

[JimbobVFR]

How is the PS5 connected, ideally an Ethernet connection will eliminate the WiFi causing high ping times.

[Jasandjules]

JimbobVFR said:

How is the PS5 connected, ideally an Ethernet connection will eliminate the WiFi causing high ping times.

Yes the PS5 is via an ethernet "plug" as the router is in the hallway... I did the ping test on the laptop though not the PS5 - I can do a speed test on the PS5 but don't know if I can or how to do a ping test on it.

Just did the same test, 163 this time.

[Donbot]

Are other connected devices using a lot of bandwidth? 163ms is terrible.

[Jasandjules]

Donbot said:

Are other connected devices using a lot of bandwidth? 163ms is terrible.

We have four sky boxes, Hive heating, my fish tank lights then a couple of laptops and mobile phones perhaps using the wi-fi at various times...

But I can't see that being different to many houses these days?!!?

[Donbot]

Internet connected fish tank lights? That's a bit fancy.

Turn everything else off and check your ping again to see if there is any difference.

[Chunkychucky]

Jasandjules said:

We have four sky boxes

But I can't see that being different to many houses these days?!!?

Really?!?!?!!!!!!?????!?!!!!!

[mmm-five]

Can you try it with all the other devices disconnected...to check whether it's a capacity issue?

Depending on your router, you may also be able to use QoS function to prioritise the gaming IP/MAC address.

[Jinx]

Jasandjules said:

We have four sky boxes, Hive heating, my fish tank lights then a couple of laptops and mobile phones perhaps using the wi-fi at various times...

But I can't see that being different to many houses these days?!!?

If you are using the ISP provided router then I can see a problem right there.

[Harpoon]

Any neighbours close by? There could be overlap on WiFi channels, or something in the house interfering with the it.

Can you also run some ping tests to the router to see how they compare to tests to the Internet?

[bitchstewie]

What are people pinging for their ping tests?

[mmm-five]

bhstewie said:

What are people pinging for their ping tests?

Cloudfare at 1.0.0.1

https://speed.cloudflare.com

But that's because I use their DNS servers too.

[bitchstewie]

Sweet.

20ms and 4ms jitter on IDNET just using laptop wi-fi if that helps.

[Jasandjules]

I am using the ISP supplied router... I assume I want to be getting a better one and yes the plug socket ethernet. So I need a mesh system, I have a booster up the top end of the house so perhaps I just need one of those in here too as I don't want to drill through interior walls to put a cable through...

Using the Coudfare ping I got 30 and a jitter of 36!!

[bitchstewie]

Try it from a cable connected directly to your router.

That way you're well placed to know if the result you get is down to things on your side (wi-fi, home plugs etc.) or the ISP side.