Multiple garages refused Halfords Garage cover. Turbo
Discussion
Has this happened to you, car started puting out black smoke out of exhaust. Called AA, said it could be Turbo/injectors/erg ect. Called multiple Halfords they said they dont do "engine work".
The AA man said this is common, many garaged not taking AA work.
The AA man said this is common, many garaged not taking AA work.
Edited by Jamaica on Saturday 23 July 14:44
I'm a yellow patrol, and it's quite common for lots of garages to refuse to accept breakdowns now. They want things they can turn around quickly like routine servicing, discs and pads, wheel alignments and snake oil fuel treatments.
I had a member a couple of weeks back who couldn't get any garage within a reasonable radius to replace a 2009 Corsa headgasket. One garage told him "why would I want to tie my ramp up with that when I could be doing MOT repairs instead?".
A sad sign of the times unfortunately.
I had a member a couple of weeks back who couldn't get any garage within a reasonable radius to replace a 2009 Corsa headgasket. One garage told him "why would I want to tie my ramp up with that when I could be doing MOT repairs instead?".
A sad sign of the times unfortunately.
I always used to accept breakdowns when I was running my workshop as I had space to put them at the side of the yard.
I'd say another reason they might refuse is a lot of deliveries by the AA/RAC are for warranty work where someone has bought a dodgy second hand car and had to claim off the warranty almost straight away.
Warranty work is grief because the customer rarely has the bunce to pay up front and want their warranty company to sort it out. The warranty company will argue the toss with you over which components are covered, where they're sourced, how much you can charge per hour. Then you have to see if the customer is okay with the work going ahead even if the warranty company is only willing to cover 75%.... bla, bla, bla... on it goes.
I'd say another reason they might refuse is a lot of deliveries by the AA/RAC are for warranty work where someone has bought a dodgy second hand car and had to claim off the warranty almost straight away.
Warranty work is grief because the customer rarely has the bunce to pay up front and want their warranty company to sort it out. The warranty company will argue the toss with you over which components are covered, where they're sourced, how much you can charge per hour. Then you have to see if the customer is okay with the work going ahead even if the warranty company is only willing to cover 75%.... bla, bla, bla... on it goes.
Yup, it's nothing new...
The clue is in the title with fast fit centres such as Halfords, Kwik Fit, ATS or the likes... they aren't geared up for and nor remotely interested in getting bogged down with involved tasks like engine failures. You wouldn't ring your local McDonalds and ask if they could consider doing the on site catering for cousin Jenny's up and coming wedding, including the cake.
To be honest, posting that Halfords won't entertain such a task in a critical manner only shows your lack of understanding - why not try phoning a garage who are ready and willing to undertake such tasks instead of complaining about a fast fit centres unwillingness to facilitate you?
Seems simple really.
The clue is in the title with fast fit centres such as Halfords, Kwik Fit, ATS or the likes... they aren't geared up for and nor remotely interested in getting bogged down with involved tasks like engine failures. You wouldn't ring your local McDonalds and ask if they could consider doing the on site catering for cousin Jenny's up and coming wedding, including the cake.
To be honest, posting that Halfords won't entertain such a task in a critical manner only shows your lack of understanding - why not try phoning a garage who are ready and willing to undertake such tasks instead of complaining about a fast fit centres unwillingness to facilitate you?
Seems simple really.
Davie said:
Yup, it's nothing new...
The clue is in the title with fast fit centres such as Halfords, Kwik Fit, ATS or the likes... they aren't geared up for and nor remotely interested in getting bogged down with involved tasks like engine failures. You wouldn't ring your local McDonalds and ask if they could consider doing the on site catering for cousin Jenny's up and coming wedding, including the cake.
To be honest, posting that Halfords won't entertain such a task in a critical manner only shows your lack of understanding - why not try phoning a garage who are ready and willing to undertake such tasks instead of complaining about a fast fit centres unwillingness to facilitate you?
Seems simple really.
It's a tangent but I reckon I would have preferred Maccy's to have done the catering at about 90% of the weddings I've been to. The clue is in the title with fast fit centres such as Halfords, Kwik Fit, ATS or the likes... they aren't geared up for and nor remotely interested in getting bogged down with involved tasks like engine failures. You wouldn't ring your local McDonalds and ask if they could consider doing the on site catering for cousin Jenny's up and coming wedding, including the cake.
To be honest, posting that Halfords won't entertain such a task in a critical manner only shows your lack of understanding - why not try phoning a garage who are ready and willing to undertake such tasks instead of complaining about a fast fit centres unwillingness to facilitate you?
Seems simple really.
ChocolateFrog said:
It's a tangent but I reckon I would have preferred Maccy's to have done the catering at about 90% of the weddings I've been to.
"£47.00 for a Happy meal...?" "Yeah mate, it's because you said "wedding" so we added the appropriate tax"
Though I agree, at least the portions would be bigger in most cases...
Do we definitely know if the OP is talking about taking his car to Halfords for repair or attempting to claim on something like this? https://www.halfords.com/car-repairs/advice/car-wa...
ingenieur said:
Warranty work is grief because the customer rarely has the bunce to pay up front and want their warranty company to sort it out. The warranty company will argue the toss with you over which components are covered, where they're sourced, how much you can charge per hour. Then you have to see if the customer is okay with the work going ahead even if the warranty company is only willing to cover 75%.... bla, bla, bla... on it goes.
When I am made president for life, I'm going to ban used car sales including a warranty unless that warranty is 100% backed by the used car seller.I've even bought a used car with a known fault, where the dealer has suggested I try claiming on the "we guarantee everything is excluded" bronze warranty he included. Errr... no? Waste my time and the time of a local mechanic who I might want to use later for actual paying work?
Rat_Fink_67 said:
I'm a yellow patrol, and it's quite common for lots of garages to refuse to accept breakdowns now. They want things they can turn around quickly like routine servicing, discs and pads, wheel alignments and snake oil fuel treatments.
I had a member a couple of weeks back who couldn't get any garage within a reasonable radius to replace a 2009 Corsa headgasket. One garage told him "why would I want to tie my ramp up with that when I could be doing MOT repairs instead?".
A sad sign of the times unfortunately.
We’ve always been willing to take on warranty work but some companies make garages jump through a lot of hoops. Multiple phone calls/ emails to identify the fault, sometimes to be told that it isn’t covered or is fair wear and tear, and then being told how much they will pay for the repair. It really isn’t surprising some garages don’t want the hassle. I had a member a couple of weeks back who couldn't get any garage within a reasonable radius to replace a 2009 Corsa headgasket. One garage told him "why would I want to tie my ramp up with that when I could be doing MOT repairs instead?".
A sad sign of the times unfortunately.
I switched from a main dealer (Hendy Kia, who were excellent to be fair) to an Indy a few years ago when my shed's gearbox failed. Didn't want to stump up £3k for a replacement. Found a cracking Indy who fitted a scrap box for £800. Used them ever since for all sorts of bits and bobs...nothing fazes them!
Not sure that's completely related to this thread mind. Wouldn't take a car to Halfords for anything complex, although they've looked after me well for bulbs and batteries.
Not sure that's completely related to this thread mind. Wouldn't take a car to Halfords for anything complex, although they've looked after me well for bulbs and batteries.
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