Paying an invoice using a credit card

[Skyedriver]

I want to pay a deposit for replacement windows but while I trust the company I'm well aware that they could go bust for any number of reasons so would rather cover myself with the insurance offered by a credit card. I have their sort code and account number but cannot see a way of paying them via a credit card.
Would this be considered a cash transaction and therefore incur interest charges I wonder?

[FriedMarsBar]

Sorry can't help with the interest using the bank account number but could you not ring them and ask them to process the deposit using your card?

[CampoTheMexicana]

FriedMarsBar said:

Sorry can't help with the interest using the bank account number but could you not ring them and ask them to process the deposit using your card?

This is what we did recently - paid the majority of our replacement windows via Bank Transfer as per the invoice but phoned up and paid a couple of hundred on the credit card over the phone just for any come back in the future if required.

[anonymous-user]

Is it even possible to pay money into a bank account via a credit card?

Surely suppliers would use this as a ruse to avoid credit card merchant charges?

Don't you just need to ask your supplier if they accept credit cards? If they do, you're covered, if they don't, you're taking the risk.

[The Leaper]

Skyedriver said:

I want to pay a deposit for replacement windows but while I trust the company I'm well aware that they could go bust for any number of reasons so would rather cover myself with the insurance offered by a credit card. I have their sort code and account number but cannot see a way of paying them via a credit card.
Would this be considered a cash transaction and therefore incur interest charges I wonder?

Be aware that FENSA ,who usually give the guarantee of workmaship etc of the installer, do not cover anything if payment was made by a credit card. I found out the hard way 3 years ago.

R.

[gotoPzero]

The Leaper said:

Skyedriver said:

I want to pay a deposit for replacement windows but while I trust the company I'm well aware that they could go bust for any number of reasons so would rather cover myself with the insurance offered by a credit card. I have their sort code and account number but cannot see a way of paying them via a credit card.
Would this be considered a cash transaction and therefore incur interest charges I wonder?

Be aware that FENSA ,who usually give the guarantee of workmaship etc of the installer, do not cover anything if payment was made by a credit card. I found out the hard way 3 years ago.

R.

Thats got court case written all over it. Its like saying your car is not covered under warranty if you paid cash rather than finance.

[Simpo Two]

FriedMarsBar said:

...could you not ring them and ask them to process the deposit using your card?

That's what I'd do - assuming they take CCs of course.

The Leaper said:

Be aware that FENSA ,who usually give the guarantee of workmaship etc of the installer, do not cover anything if payment was made by a credit card. I found out the hard way 3 years ago.

On what grounds?

[DavePanda]

Roman Rhodes said:

Is it even possible to pay money into a bank account via a credit card?

Only your own, you can do an account transfer, normally 0% for a period. We paid for our wedding this way.

[mikey_b]

Simpo Two said:

On what grounds?

Most likely because the credit card company is already on the hook for it.

[The Leaper]

gotoPzero said:

The Leaper said:

Skyedriver said:

I want to pay a deposit for replacement windows but while I trust the company I'm well aware that they could go bust for any number of reasons so would rather cover myself with the insurance offered by a credit card. I have their sort code and account number but cannot see a way of paying them via a credit card.
Would this be considered a cash transaction and therefore incur interest charges I wonder?

Be aware that FENSA ,who usually give the guarantee of workmaship etc of the installer, do not cover anything if payment was made by a credit card. I found out the hard way 3 years ago.

R.

Thats got court case written all over it. Its like saying your car is not covered under warranty if you paid cash rather than finance.

I was surprised by this exclusion. I note that since my earlier post one or two PHers have raised an issue as regards legality etc. I have looked back and I can report that FENSA's guarantee is underwitten by an organisation called GGGI Limited which is regulated by the FCA (so it's an insurance company).

Literally seconds after I sent the claim, they sent me an e mail attached to which was a standard letter that included the following wording:


"If I may draw your attention to the ‘exclusions’ section of the terms & conditions of the policy originally sent to you, it is stated:
‘We [and/or] the Insurance Company shall not be liable for: any loss which is recoverable from any other source,
for example Section 75 of the Consumer Credit Act 1974’

Whilst submitting your claim via our online portal, you advised that the original installation was paid for by Credit Card.
Under the terms of Section 75 from the Consumer Credit Act 1974, a finance or credit card provider is liable for goods which
are purchased using a finance agreement or credit card, where the goods prove to be defective - even if the financial
agreement or credit card are only used to pay for some of the total value of the goods concerned. Therefore, the loss in this
case is recoverable from another source and the above exclusion will apply.

With this in mind, we are bound by our terms & conditions and are unable to pursue the claim in this instance."


So, there it is. FENSA's guarantee is only good for non credit card transactions.

R.

[2 GKC]

I had the same when I tried to claim on the guarantee. Had to go via credit card. I think the credit card’s liability expires sooner than the warranty though

[Simpo Two]

The Leaper said:

gotoPzero said:

The Leaper said:

Skyedriver said:

I want to pay a deposit for replacement windows but while I trust the company I'm well aware that they could go bust for any number of reasons so would rather cover myself with the insurance offered by a credit card. I have their sort code and account number but cannot see a way of paying them via a credit card.
Would this be considered a cash transaction and therefore incur interest charges I wonder?

Be aware that FENSA ,who usually give the guarantee of workmaship etc of the installer, do not cover anything if payment was made by a credit card. I found out the hard way 3 years ago.

R.

Thats got court case written all over it. Its like saying your car is not covered under warranty if you paid cash rather than finance.

I was surprised by this exclusion. I note that since my earlier post one or two PHers have raised an issue as regards legality etc. I have looked back and I can report that FENSA's guarantee is underwitten by an organisation called GGGI Limited which is regulated by the FCA (so it's an insurance company).

Literally seconds after I sent the claim, they sent me an e mail attached to which was a standard letter that included the following wording:


"If I may draw your attention to the ‘exclusions’ section of the terms & conditions of the policy originally sent to you, it is stated:
‘We [and/or] the Insurance Company shall not be liable for: any loss which is recoverable from any other source,
for example Section 75 of the Consumer Credit Act 1974’

Whilst submitting your claim via our online portal, you advised that the original installation was paid for by Credit Card.
Under the terms of Section 75 from the Consumer Credit Act 1974, a finance or credit card provider is liable for goods which
are purchased using a finance agreement or credit card, where the goods prove to be defective - even if the financial
agreement or credit card are only used to pay for some of the total value of the goods concerned. Therefore, the loss in this
case is recoverable from another source and the above exclusion will apply.

With this in mind, we are bound by our terms & conditions and are unable to pursue the claim in this instance."


So, there it is. FENSA's guarantee is only good for non credit card transactions.

R.

I see the difference. We see FENSA as a certificate of quality. The FENSA-approved installer is obviously the same quality however you pay. But in fact we see now that FENSA is only interested in financial come-back, and then it makes perfect sense that they won't pay out if someone else will.

I'd rather trust my CC company than FENSA. Except that IIRC CC claims are limited to 120 days whereas FENSA is 10 years.

It also raises the point of why windows are 'supposed' to be FENSA-certified. I'll always remember the FENSA-registered klutz who fitted two windows for me, saying 'Unless they're FENSA certified you can't sell you house'. fk off!

[Mojooo]

S75 is not time limited to 120 days - but a debit card chargeback may be.

[mattyprice4004]

Simpo Two said:

I see the difference. We see FENSA as a certificate of quality. The FENSA-approved installer is obviously the same quality however you pay. But in fact we see now that FENSA is only interested in financial come-back, and then it makes perfect sense that they won't pay out if someone else will.

I'd rather trust my CC company than FENSA. Except that IIRC CC claims are limited to 120 days whereas FENSA is 10 years.

It also raises the point of why windows are 'supposed' to be FENSA-certified. I'll always remember the FENSA-registered klutz who fitted two windows for me, saying 'Unless they're FENSA certified you can't sell you house'. fk off!

There’s no time limit for section 75 claims, although the 6 year statute of limitations in England would prevent you taking court action after this.

You’re thinking of chargeback, which gives you 120 days.