New car purchase- price increase from broker
Discussion
Hi all,
I ordered a new car last May through a fairly well known broker. The deal was a very good one with over £6k discount from list, and a lot better than I could get via local dealers. As such I put down a deposit via credit card and signed the required agreement. Leadtime was quoted as 6 to 7 months which was fine as I wasn't in a rush. I received an email yesterday providing an update on expected delivery which is now Jan/Feb next year. A minor annoyance but a big issue given the wider economic challenges.
The issue is that the broker is now suggesting that the vehicle will now be built to model year 2023 specification and is subject to a price increase of circa £1.5k vs the original agreed price. Obviously I am pretty angry about this but don't know whether this is a genuine supply issue or the broker trying it on? From research I have done there are no significant updates, if any, for model year 23 of the car I have ordered. The original order agreement didn't quote any reference model year either.
I feel I'm between a rock and a hard place here as the deal is still reasonable, especially as prices have crept up and discounts reduced since I ordered in May. However I don't like being taken advantage of, and seems that someone in the chain is being opportunistic. If I pull out of the deal then I am back to square one at the back of the long queue due to current leadtimes and won't be able to secure a better deal than is being offered now anyway. The broker or dealer will probably be able to sell the car for more money anyway.
Any thoughts on how to approach this with the broker or other advice appreciated!
I ordered a new car last May through a fairly well known broker. The deal was a very good one with over £6k discount from list, and a lot better than I could get via local dealers. As such I put down a deposit via credit card and signed the required agreement. Leadtime was quoted as 6 to 7 months which was fine as I wasn't in a rush. I received an email yesterday providing an update on expected delivery which is now Jan/Feb next year. A minor annoyance but a big issue given the wider economic challenges.
The issue is that the broker is now suggesting that the vehicle will now be built to model year 2023 specification and is subject to a price increase of circa £1.5k vs the original agreed price. Obviously I am pretty angry about this but don't know whether this is a genuine supply issue or the broker trying it on? From research I have done there are no significant updates, if any, for model year 23 of the car I have ordered. The original order agreement didn't quote any reference model year either.
I feel I'm between a rock and a hard place here as the deal is still reasonable, especially as prices have crept up and discounts reduced since I ordered in May. However I don't like being taken advantage of, and seems that someone in the chain is being opportunistic. If I pull out of the deal then I am back to square one at the back of the long queue due to current leadtimes and won't be able to secure a better deal than is being offered now anyway. The broker or dealer will probably be able to sell the car for more money anyway.
Any thoughts on how to approach this with the broker or other advice appreciated!
Chrisnash1982 said:
Hi all,
I ordered a new car last May through a fairly well known broker. The deal was a very good one with over £6k discount from list, and a lot better than I could get via local dealers. As such I put down a deposit via credit card and signed the required agreement. Leadtime was quoted as 6 to 7 months which was fine as I wasn't in a rush. I received an email yesterday providing an update on expected delivery which is now Jan/Feb next year. A minor annoyance but a big issue given the wider economic challenges.
The issue is that the broker is now suggesting that the vehicle will now be built to model year 2023 specification and is subject to a price increase of circa £1.5k vs the original agreed price. Obviously I am pretty angry about this but don't know whether this is a genuine supply issue or the broker trying it on? From research I have done there are no significant updates, if any, for model year 23 of the car I have ordered. The original order agreement didn't quote any reference model year either.
I feel I'm between a rock and a hard place here as the deal is still reasonable, especially as prices have crept up and discounts reduced since I ordered in May. However I don't like being taken advantage of, and seems that someone in the chain is being opportunistic. If I pull out of the deal then I am back to square one at the back of the long queue due to current leadtimes and won't be able to secure a better deal than is being offered now anyway. The broker or dealer will probably be able to sell the car for more money anyway.
Any thoughts on how to approach this with the broker or other advice appreciated!
Try telling them all that you have posted here, as no one here will give you the answer, apart from yes, prices have gone up and is probably in the small print of the order form you signed.I ordered a new car last May through a fairly well known broker. The deal was a very good one with over £6k discount from list, and a lot better than I could get via local dealers. As such I put down a deposit via credit card and signed the required agreement. Leadtime was quoted as 6 to 7 months which was fine as I wasn't in a rush. I received an email yesterday providing an update on expected delivery which is now Jan/Feb next year. A minor annoyance but a big issue given the wider economic challenges.
The issue is that the broker is now suggesting that the vehicle will now be built to model year 2023 specification and is subject to a price increase of circa £1.5k vs the original agreed price. Obviously I am pretty angry about this but don't know whether this is a genuine supply issue or the broker trying it on? From research I have done there are no significant updates, if any, for model year 23 of the car I have ordered. The original order agreement didn't quote any reference model year either.
I feel I'm between a rock and a hard place here as the deal is still reasonable, especially as prices have crept up and discounts reduced since I ordered in May. However I don't like being taken advantage of, and seems that someone in the chain is being opportunistic. If I pull out of the deal then I am back to square one at the back of the long queue due to current leadtimes and won't be able to secure a better deal than is being offered now anyway. The broker or dealer will probably be able to sell the car for more money anyway.
Any thoughts on how to approach this with the broker or other advice appreciated!
Edited by GranpaB on Friday 2nd December 22:58
You will probably find there is something in the paperwork you have signed that covers this eventuality and you can't force the original price.
They will probably allow you to cancel the order and get your deposit back but as you point out yourself you don't want to do it.
Speak to the broker but expect them to stand on and say they will return your deposit if you arent happy.
They will probably allow you to cancel the order and get your deposit back but as you point out yourself you don't want to do it.
Speak to the broker but expect them to stand on and say they will return your deposit if you arent happy.
Many cars have had model year changes through these global supply issues which on the face of it don't look like there has been any difference in spec but it's subtle, the removal of a standard feature for example, changing the model year (MY22 to MY23) means that the new MY is devoid of said feature, this in turn can have an impact of a change of offer or support on that car.
For example I took an order way back at the beginning of the year on a Clio through the Blue Light scheme, the offer was £FOC metallic plus an extra 6% over and above the core margin, on a Clio RS-Line 140 hybrid MY22, the order sat there for a couple of months, there was subsequently a change in spec with the deletion of something throughout the whole Clio range apart from the RS-Line but the whole range changed to MY22.5, the support 6% support was dropped on MY22.5, we missed it and subsequently the car was delivered a month ago, with us querying recently why we've been paid the £FOC metallic but not the 6%, with the model year change being the reason!
Effectively by the sound of it, you are now not getting the car you ordered, you are getting a different one albeit on the face of it, it doesn't look like it.
For example I took an order way back at the beginning of the year on a Clio through the Blue Light scheme, the offer was £FOC metallic plus an extra 6% over and above the core margin, on a Clio RS-Line 140 hybrid MY22, the order sat there for a couple of months, there was subsequently a change in spec with the deletion of something throughout the whole Clio range apart from the RS-Line but the whole range changed to MY22.5, the support 6% support was dropped on MY22.5, we missed it and subsequently the car was delivered a month ago, with us querying recently why we've been paid the £FOC metallic but not the 6%, with the model year change being the reason!
Effectively by the sound of it, you are now not getting the car you ordered, you are getting a different one albeit on the face of it, it doesn't look like it.
Edited by HTP99 on Saturday 3rd December 07:53
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