Roadside recovery recommendations
Roadside recovery recommendations
Author
Discussion

fourstardan

Original Poster:

6,524 posts

173 months

Monday 3rd July 2023
quotequote all
Hi,

Im sure this has been done to death here but Im seeking a provider and looking for opinions.

The AA, RAC seem much more expensive than others on the comparison sites. At the moment Green Flag for two cars comes in at about 100 quid (Home start and recovery).

Then you go lower down the list and its 30/40 quid for a non known company that I assume sub out recovery?

The cars are 17 plates and never likely to be that problematic but I'm thinking where a lot of these sub out companies fall down is when you phone them and the scenario of sitting on the motorway on hold and waiting in the pissing down rain!


K50 DEL

9,732 posts

257 months

Monday 3rd July 2023
quotequote all
Look no further than auto-aid breakdown

Half the price of the big names but their service (both times I've needed them were tricky situations) was brilliant and I'd not look anywhere else.

Krikkit

27,938 posts

210 months

Monday 3rd July 2023
quotequote all
K50 DEL said:
Look no further than auto-aid breakdown

Half the price of the big names but their service (both times I've needed them were tricky situations) was brilliant and I'd not look anywhere else.
This, every single time.

Tye Green

995 posts

138 months

Monday 3rd July 2023
quotequote all
another vote for Auto Aid...

alscar

9,788 posts

242 months

Monday 3rd July 2023
quotequote all
AA definitely a lot more expensive ( you can negotiate ) but never had any issues when I've needed to use them.
Breaking down in the middle of winter needing a recovery is not when you want to discover the cheapest cover isn't actually very good !

Slowboathome

4,461 posts

73 months

Monday 3rd July 2023
quotequote all
Britannia Rescue have been ok for me in the past.

Miserablegit

4,442 posts

138 months

Monday 3rd July 2023
quotequote all
I would not recommend the RAC- they use subcontractors in my area and left me for 7 hours when I broke down last year.

dhutch

17,765 posts

226 months

Monday 3rd July 2023
quotequote all
alscar said:
AA definitely a lot more expensive ( you can negotiate ) but never had any issues when I've needed to use them.
Breaking down in the middle of winter needing a recovery is not when you want to discover the cheapest cover isn't actually very good !
This has been my take on it.

AA cover for me and the Mrs is cheaper than individual car specific cover for all four cars (two daily drivers, a kitcar, and a vintage) and having used breakdown cover a couple of times in my life, it is certainly worth what you pay even before you have young children.

I have also been caught short without, once when I had accidently taken out 'recovery to nearest garage' rather than recovery home when I was 2hours drive from home one Sunday night, and once when my phone was flat, no charger, didn't have the name/number of my insurer to hand, late at night, rural location. Neither where much fun.

We cycle between her taking out the cover and me a bit, which often gets better 'introduction' rates rather than renewing which is a pain but also ok.

Road2Ruin

6,472 posts

245 months

Monday 3rd July 2023
quotequote all
alscar said:
AA definitely a lot more expensive ( you can negotiate ) but never had any issues when I've needed to use them.
Breaking down in the middle of winter needing a recovery is not when you want to discover the cheapest cover isn't actually very good !
They wouldn't recover my sister in law when her car left the road due to 'black ice'. Apparently their cover doesn't, or certainly didn't, include vehicles off the road.

mac96

6,473 posts

172 months

Monday 3rd July 2023
quotequote all
Road2Ruin said:
alscar said:
AA definitely a lot more expensive ( you can negotiate ) but never had any issues when I've needed to use them.
Breaking down in the middle of winter needing a recovery is not when you want to discover the cheapest cover isn't actually very good !
They wouldn't recover my sister in law when her car left the road due to 'black ice'. Apparently their cover doesn't, or certainly didn't, include vehicles off the road.
I had that with the RAC many years ago, although the patrolman was helpful and said if it could be got back onto the road he would put it down as recovered from the road. It was just about capable of being driven the 5 yards back, making horrible noises and leaving bits behind! Obvious total loss, so not worried about making anything worse.

soad

34,652 posts

205 months

Monday 3rd July 2023
quotequote all
Miserablegit said:
I would not recommend the RAC- they use subcontractors in my area and left me for 7 hours when I broke down last year.
Probably depends on a priority, what kind of road you’re stuck on? I waited just over 2 hours at the side of M62 once.

alscar

9,788 posts

242 months

Monday 3rd July 2023
quotequote all
Road2Ruin said:
They wouldn't recover my sister in law when her car left the road due to 'black ice'. Apparently their cover doesn't, or certainly didn't, include vehicles off the road.
I wonder whether she had the recovery option paid for in advance ?
I've just googled and under the definition of roadside assistance it says-roadside assistance after a breakdown or accident that involves the emergency services isn't covered - but it's not clear whether if recovery is included does that exclusion still apply ?
It's a good point though as I guess if the case does that also apply to other companies ?

ian332isport

227 posts

260 months

Monday 3rd July 2023
quotequote all
Miserablegit said:
I would not recommend the RAC- they use subcontractors in my area and left me for 7 hours when I broke down last year.
Only 7 hours? It took them 30 hours to recover me from Chard to Sussex.

spreadsheet monkey

4,758 posts

256 months

Monday 3rd July 2023
quotequote all
I find that a packaged bank account works for me. £10 a month for Lloyds Silver gives me Family travel insurance, AA Roadside (but not Home) cover, and mobile phone insurance.

But I self-insured for a long time. Just took the chance that I could Google the nearest recovery garage(s) and deal directly with them and pay a couple of hundred quid to be recovered if ever I needed it.

fourstardan

Original Poster:

6,524 posts

173 months

Monday 3rd July 2023
quotequote all
Auto Aid definitely the cheapest, they chuck in "er indoors" for free as well.

Who owns them are they subbed out for recovery?

markymarkthree

3,614 posts

200 months

Monday 3rd July 2023
quotequote all
AUTO-AID covers me and the Mrs, 2 cars, 1 van, 1 classic, 1 motorbike all for about £60.
Used them once in the last 5 years and had a 1 hour wait, then a recovery to my home, with none of that relay nonsense.

lukeharding

3,665 posts

118 months

Monday 3rd July 2023
quotequote all
Just to add - they all sub out recovery, and plenty of them use the same subcontractors.
Some of them have their own recovery vehicles, some do not (this can be a pro and a con)

snotrag

15,634 posts

240 months

Monday 3rd July 2023
quotequote all
fourstardan said:
The AA, RAC seem much more expensive than others on the comparison sites. At the moment Green Flag for two cars comes in at about 100 quid (Home start and recovery).
The AA is currently half price on their website! £90 for two person family cover, any car, national recovery!

Bonefish Blues

36,503 posts

252 months

Monday 3rd July 2023
quotequote all
Auto-Aid again. Great outfit.

Smint

3,586 posts

64 months

Monday 3rd July 2023
quotequote all
Remember with Autoaid if you break down in an older car its a £25 surcharge payable at the time.
Still good value but if you broke down twice in a year you'd soon be out of pocket.

I'm still with them (never needed them but ncd's don't apply) and have been for a long time but will be looking elsewhere at next renewal, previous to this surcharge they used to cover repeat customer's older cars included in the premium.