Toyota Warranty - Aval Service History

Toyota Warranty - Aval Service History

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Discussion

gsm7

Original Poster:

10 posts

43 months

Monday 14th August 2023
quotequote all
Looking for a bit of advice, not sure if anyone has had anything similar here.

Looking at getting a second car for commuting - for reference its a Toyota Corolla 1.8 Hybrid 70 plate 60k ish miles.

Obviously done a bit of miles for the age but the condition is good and the price is also reflecting. Given toyota’s reputation on reliability nothing put me off with it so far.

After viewing and test driving the car i was pretty happy, however went to look in the service book to find there is only one stamp (the last one done which has been done recently).

Talked to the dealer who has since sent me a screenshot of a service history all done by Arval. The history seems pretty comprehensive and has been done roughly every 6 months/10,000 miles, however there is no stamps in the service book. Not sure wether to be concerned by that.

Any ideas if this will affect warranty, toyota offers 5 years/100k so there is still a fair chunk left, i was always under the impression that the car had to be serviced by the dealer to retain warranty and also i presume that would include the history reflected in the service record.

Not sure wether this should be a breaker! Any advice let me know!

mike13

716 posts

183 months

Monday 14th August 2023
quotequote all
If it gets serviced at Toyota by you at next service, you'll still get the warranty for the year after, it's up to 10 years now, not sure about mileage limit.

They're good cars, it is high mileage but if price is reflective I'd still buy it.


highet

25 posts

52 months

Monday 14th August 2023
quotequote all
My understanding is a service performed by dealer on a Toyota or lexus automatically gives you 12 months manufacturer warranty going forward no matter what previous history is up to 10 years of 100000 miles

sunbeam alpine

6,946 posts

189 months

Monday 14th August 2023
quotequote all
Sorry if I'm being stupid but Arval is a leasing company, so the services were probably carried out at a Toyota garage but the report is coming from Arval.

gsm7

Original Poster:

10 posts

43 months

Monday 14th August 2023
quotequote all
Makes sence regarding warranty. I know Arval is a leasing company but ive never leased before so have no idea how they operate regarding servicing.

I would have assumed if they used Toyota then they would just stamp the book?

sunbeam alpine

6,946 posts

189 months

Monday 14th August 2023
quotequote all
We bought Mrs SA's last company car from Arval. We had the advantage that she'd had it from new and it was serviced at our local garage.

If you buy direct from Arval they give a year's warranty on the car (although we're not in the UK so it might be different there).

ETA: We also have a Toyota Hilux. Toyota are currently offering extended warranties up to 10 years if you have the cars serviced at an official Toyota garage.



Edited by sunbeam alpine on Monday 14th August 21:25

gsm7

Original Poster:

10 posts

43 months

Monday 14th August 2023
quotequote all
The cars not directly from Arval, and the information i have states that Arval have dealt with the servicing but no information where it was carried out

Save Ferris

2,686 posts

214 months

Monday 14th August 2023
quotequote all
highet said:
My understanding is a service performed by dealer on a Toyota or lexus automatically gives you 12 months manufacturer warranty going forward no matter what previous history is up to 10 years of 100000 miles
This is only when the original manufacturer warranty ends, on this particular car it will still have the balance of the 5yr warranty, after the 10yr extension starts. smile

RayDonovan

4,411 posts

216 months

Monday 14th August 2023
quotequote all
We use Alphabet leasing and the servicing is usually a mix of main dealer and local garage but all servicing carried out by the book, so to speak. Would guess Arval are the same.

The Corolla is a great car, we have a 20 plate GR and it's really good. 10 year warranty as mentioned and ours is on a service plan until it's 6 years old.

seadoo180

23 posts

28 months

Monday 14th August 2023
quotequote all
Ring your local Toyota dealer and they can check the history of its been done by a Toyota main dealer (I've done this).

Car I was missing at was a similar story, though it had missed one during early COVID times but dealer confirmed as it has had one since with them it was still under warranty. Can't really fault it from a warranty perspective.