Mercedes Inchcape Extended Warranty
Discussion
Just about to push the button on a 17" 205 C class estate from an Inchcape dealer and it comes with 1 year approved MB warranty - Great. Option to extend, when pressed they offer their own Inchcape warranty - for an additional 3 years, circa £1600.
I run a German specialist garage, so am more than familiar with 1. The cost of parts for these cars! 2. Dealing with 3rd party warranty companies and their ability to waste hours of everyone's time to result in zero payout.
I have not come across the Inchcape one and was also a bit miffed they were offering their own rather than an approved MB extended warranty. Subsequently MB extended is available online for £700 yr1 / £1339 for 2yrs.
Looking for some feedback on the Inchcape warranty, from previous experience, I know the extended warranty from MB is very good however the Inchcape one does seem more comprehensive, and considering it's being sold by a main Mercedes agent instead of the MB one, I thought I would see if any experience has been had as a general.
There seems to be little info online/PH around it which I can't decide is good or bad.
Thanks all.
I run a German specialist garage, so am more than familiar with 1. The cost of parts for these cars! 2. Dealing with 3rd party warranty companies and their ability to waste hours of everyone's time to result in zero payout.
I have not come across the Inchcape one and was also a bit miffed they were offering their own rather than an approved MB extended warranty. Subsequently MB extended is available online for £700 yr1 / £1339 for 2yrs.
Looking for some feedback on the Inchcape warranty, from previous experience, I know the extended warranty from MB is very good however the Inchcape one does seem more comprehensive, and considering it's being sold by a main Mercedes agent instead of the MB one, I thought I would see if any experience has been had as a general.
There seems to be little info online/PH around it which I can't decide is good or bad.
Thanks all.
Classy6 said:
I run a German specialist garage, so am more than familiar with 1. The cost of parts for these cars! 2. Dealing with 3rd party warranty companies and their ability to waste hours of everyone's time to result in zero payout.
With that in mind, I can't think for a second why you would bother - you've got access to parts at trade price (plus routes like used parts where appropriate), and labour is effectively free.Put the money in the bank and self-warranty it. We all know 3rd party warranties are rubbish.
Is the Inchcape warranty the Car Care one?
I was musing what to do about wife's 8yr old diesel Tiguan (I’ve just sold it) with the service manager of the Inchcape VW dealer we use, as we could no longer renew the "All In" package and the VW extended warranty was looking expensive.
They can’t sell the warranty as a stand-alone product but she said they get pretty well no refusals from Car Care whereas the VW warranty can be awkward to get things through (although they’ve got a couple of iffy things, ie leaking shocks, through for me).
I did wonder if Car Care might be more amenable to Inchcape claims as they’ll be such a big customer, so it's possible her view might be somewhat distorted?
I’ve seen suggestions that the car has to be serviced by Inchcape, but don’t know if that’s correct.
I was musing what to do about wife's 8yr old diesel Tiguan (I’ve just sold it) with the service manager of the Inchcape VW dealer we use, as we could no longer renew the "All In" package and the VW extended warranty was looking expensive.
They can’t sell the warranty as a stand-alone product but she said they get pretty well no refusals from Car Care whereas the VW warranty can be awkward to get things through (although they’ve got a couple of iffy things, ie leaking shocks, through for me).
I did wonder if Car Care might be more amenable to Inchcape claims as they’ll be such a big customer, so it's possible her view might be somewhat distorted?
I’ve seen suggestions that the car has to be serviced by Inchcape, but don’t know if that’s correct.
mcflurry said:
If you run a German specialist garage, wouldn't any replacement parts be likely to cost than the premium, with any trade discount prices and your own labour?
shtu said:
With that in mind, I can't think for a second why you would bother - you've got access to parts at trade price (plus routes like used parts where appropriate), and labour is effectively free.
Put the money in the bank and self-warranty it. We all know 3rd party warranties are rubbish.
Trade pricing certainly isn't doing anyone any favours, especially if you need genuine parts. Also if my technicians are fixing my car, they're not fixing someone else's, which is costing me more money. If an AdBlue tank needs replacement, NOx sensor or any other of the numerous faults these vehicles are known for failing on, some of those parts alone, at trade, excluding VAT, not including any labour would amount to more than the warranty cost for 3 years. I will have a warranty of some description on that basis, it's just a case of which one. Put the money in the bank and self-warranty it. We all know 3rd party warranties are rubbish.
Sheepshanks said:
Is the Inchcape warranty the Car Care one?
I was musing what to do about wife's 8yr old diesel Tiguan (I’ve just sold it) with the service manager of the Inchcape VW dealer we use, as we could no longer renew the "All In" package and the VW extended warranty was looking expensive.
They can’t sell the warranty as a stand-alone product but she said they get pretty well no refusals from Car Care whereas the VW warranty can be awkward to get things through (although they’ve got a couple of iffy things, ie leaking shocks, through for me).
I did wonder if Car Care might be more amenable to Inchcape claims as they’ll be such a big customer, so it's possible her view might be somewhat distorted?
I’ve seen suggestions that the car has to be serviced by Inchcape, but don’t know if that’s correct.
I believe it is the car care one. Good to hear some examples. Surprising on the shocks, must have been bad as they actually "allow" a tolerance of leakage on VAG shock absorbers!I was musing what to do about wife's 8yr old diesel Tiguan (I’ve just sold it) with the service manager of the Inchcape VW dealer we use, as we could no longer renew the "All In" package and the VW extended warranty was looking expensive.
They can’t sell the warranty as a stand-alone product but she said they get pretty well no refusals from Car Care whereas the VW warranty can be awkward to get things through (although they’ve got a couple of iffy things, ie leaking shocks, through for me).
I did wonder if Car Care might be more amenable to Inchcape claims as they’ll be such a big customer, so it's possible her view might be somewhat distorted?
I’ve seen suggestions that the car has to be serviced by Inchcape, but don’t know if that’s correct.
Classy6 said:
I believe it is the car care one. Good to hear some examples. Surprising on the shocks, must have been bad as they actually "allow" a tolerance of leakage on VAG shock absorbers!
It seems to me that warranty claims in general are quite dependent on the dealers saying the right thing and being prepared to push the case. Some dealerships seem to live in fear of their own warranty co-ordinator though.I think you know the answer to the question given you have your own workshop, it’s easier to have someone earning £100 an hour on a customer car than you paying someone’s wages for working on your own, something that normally gets pushed to the back of the pile.
Warranty combines are a pain when you are doing the work
Mercedes are going to give you, 10% on most things so trade doesn’t come into it.
Warranty combines are a pain when you are doing the work
Mercedes are going to give you, 10% on most things so trade doesn’t come into it.
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