Would you consider my interpretation correct?

[Drawweight]

At present I’m on a Virgin Voyages cruise but a week before I left I received an email about a survey with a promise of $200 onboard credit to be used on your ‘next voyage’ ( note the exact wording)

Well I filled it in and sent an email later asking if it would be here in time for my ‘next voyage’ which started on the 8th.

I received an email back saying it is only for future voyages booked between certain dates which they gave.

So I replied saying it didn’t say that anywhere and I considered my ‘next voyage’ to be the one I hadn’t sailed on. There were no t&c’s and no small print. Literally the only mention was of ‘next voyage’

Okay I may be arguing semantics but to me my next voyage is the next one I’m going on.

I posted this on a cruise forum and this has come up before, some have received credit and others haven’t. Surprisingly Virgin still hasn’t altered the wording of the survey.

So would you share my opinion or consider next voyage to be the next booked?

[E-bmw]

Drawweight said:

So would you share my opinion or consider next voyage to be the next booked?

Personally, I would consider next to be not this one.

[Jordie Barretts sock]

E-bmw said:

Drawweight said:

So would you share my opinion or consider next voyage to be the next booked?

Personally, I would consider next to be not this one.

Yes. This.

[Sebring440]

E-bmw said:

Drawweight said:

So would you share my opinion or consider next voyage to be the next booked?

Personally, I would consider next to be not this one.

Of course it it. The OP is a chancer. It must be a very boring cruise that he's on, if he's visiting forums and posting on PH to try and prove "his point".

[defblade]

E-bmw said:

Drawweight said:

So would you share my opinion or consider next voyage to be the next booked?

Personally, I would consider next to be not this one.

Nope. I'm with the OP. The next voyage is the one that happens next.

[Pica-Pica]

defblade said:

E-bmw said:

Drawweight said:

So would you share my opinion or consider next voyage to be the next booked?

Personally, I would consider next to be not this one.

Nope. I'm with the OP. The next voyage is the one that happens next.

Anything next has to have one prior to it.

[defblade]

Pica-Pica said:

defblade said:

E-bmw said:

Drawweight said:

So would you share my opinion or consider next voyage to be the next booked?

Personally, I would consider next to be not this one.

Nope. I'm with the OP. The next voyage is the one that happens next.

Anything next has to have one prior to it.

next
/nɛkst/
adjective
1.
(of a time) coming immediately after the time of writing or speaking.
2.
coming immediately after the present one in order, rank, or space.

adverb
1.
on the first or soonest occasion after the present; immediately afterwards.
2.
following in the specified order.

Would suggest either is possible... but I note the OP's and my interpretation is given first in each usage case.
If you weren't actually already on a cruise when filling out the survey, it seriously weakens the position for definition 2.

[Pica-Pica]

defblade said:

Pica-Pica said:

defblade said:

E-bmw said:

Drawweight said:

So would you share my opinion or consider next voyage to be the next booked?

Personally, I would consider next to be not this one.

Nope. I'm with the OP. The next voyage is the one that happens next.

Anything next has to have one prior to it.

next
/n?kst/
adjective
1.
(of a time) coming immediately after the time of writing or speaking.
2.
coming immediately after the present one in order, rank, or space.

adverb
1.
on the first or soonest occasion after the present; immediately afterwards.
2.
following in the specified order.

Would suggest either is possible... but I note the OP's and my interpretation is given first in each usage case.
If you weren't actually already on a cruise when filling out the survey, it seriously weakens the position for definition 2.

Yes, yes, we all know that but:
The first definition of ‘next’ refers to a timing, not a specific event. However, the second regards next as referring to cruise (the wording is the next cruise), so it requires a previous cruise to have occurred.
That’s my understanding, over and out.

[blueg33]

Pica-Pica said:

defblade said:

Pica-Pica said:

defblade said:

E-bmw said:

Drawweight said:

So would you share my opinion or consider next voyage to be the next booked?

Personally, I would consider next to be not this one.

Nope. I'm with the OP. The next voyage is the one that happens next.

Anything next has to have one prior to it.

next
/n?kst/
adjective
1.
(of a time) coming immediately after the time of writing or speaking.
2.
coming immediately after the present one in order, rank, or space.

adverb
1.
on the first or soonest occasion after the present; immediately afterwards.
2.
following in the specified order.

Would suggest either is possible... but I note the OP's and my interpretation is given first in each usage case.
If you weren't actually already on a cruise when filling out the survey, it seriously weakens the position for definition 2.

Yes, yes, we all know that but:
The first definition of ‘next’ refers to a timing, not a specific event. However, the second regards next as referring to cruise (the wording is the next cruise), so it requires a previous cruise to have occurred.
That’s my understanding, over and out.

What if the op did a cruise last year? Next would cover your interpretation too.

[Drawweight]

Sebring440 said:

Of course it it. The OP is a chancer. It must be a very boring cruise that he's on, if he's visiting forums and posting on PH to try and prove "his point".

Of course I’m bored, haven’t you ever been on a cruise

I don’t consider myself a chancer, I just think the survey could be interpreted in different ways and despite your certainty it seems I’m not alone. It’s just sloppy practice by Virgin, laying aside the ‘next voyage’ part they have specified a time frame for rebooking after I originally made my query. You can’t just add in t&c’s after the fact.



If I get $200 onboard credit that’s cool (especially as I’ve found they can be spent in the casino) but I’m not going to take it to the Maritime Court if my emails get ignored.

blueg33 said:

What if the op did a cruise last year? Next would cover your interpretation too.

Well I have cruised previously so this was my ‘next cruise’

[Bobtherallyfan]

Common sense says it would apply to a future cruise, or wouldn’t Virgin be changing the terms of the contract you agreed to when you paid the deposit on the cruise you are currently on?

[blueg33]

Bobtherallyfan said:

Common sense says it would apply to a future cruise, or wouldn’t Virgin be changing the terms of the contract you agreed to when you paid the deposit on the cruise you are currently on?

Next week is the future, that’s the ops point.

We all know what Virgin actually meant, but their wording doesn’t say what they mean.

They s hi pike have said “the next cruise you book with us”

[DanL]

What does the full text of the survey request say? If it’s something like “thank you for booking your cruise with us. If you would complete this survey, we will give you credit to use on your next cruise” then the OP has no point and it would be the next cruise they book, not the current one.

If it doesn’t reference the booking then I suppose you could argue it either way, although I’d certainly assume they meant the cruise after the one currently booked…

[CoreyDog]

E-bmw said:

Personally, I would consider next to be not this one.

This is how I’d probably interpret it. Next meaning the next time I booked a cruise…. I can see how the wording is very ambiguous though.

[MustangGT]

CoreyDog said:

E-bmw said:

Personally, I would consider next to be not this one.

This is how I’d probably interpret it. Next meaning the next time I booked a cruise…. I can see how the wording is very ambiguous though.

Agreed. I would think the survey was linked to the current cruise therefore the current cruise cannot be the next one.

[MitchT]

Chronologically speaking, the next cruise is the next cruise you go on, which could be one you have booked but haven't embarked on yet. However, I've been wearing long trousers long enough to know that when a company refers to "next", they mean the instance after the instance that the correspondence in which the offer was made relates to. If the terms are sufficiently vague you may be able to get some good will. How much of your time you're willing to spend arguing about it before any possible compensation becomes a poor return for your effort, only you can tell.