Will The Parking Firm Take This To Court?
Will The Parking Firm Take This To Court?
Author
Discussion

bad company

Original Poster:

21,268 posts

288 months

Thursday 23rd November 2023
quotequote all
I have to say that I sympathise with this lady. She didn’t want to download another app.

https://www.mirror.co.uk/news/uk-news/retired-nurs...

The Selfish Gene

5,582 posts

232 months

Thursday 23rd November 2023
quotequote all
what if a person doesn't have a phone?

I hope she wins. Parking companies are s to the last man

bad company

Original Poster:

21,268 posts

288 months

Thursday 23rd November 2023
quotequote all
The Selfish Gene said:
what if a person doesn't have a phone?

I hope she wins. Parking companies are s to the last man
My mum had a phone but wouldn’t know how to download an app.

blueg33

44,266 posts

246 months

Thursday 23rd November 2023
quotequote all
There is one car park I use frequently. The only way to pay is via app, except that no networks have coverage at the car park. Its a least a 15 min walk to a beach to get coverage.

I cant help but think that the company in question didn't think the strategy through!

The Selfish Gene

5,582 posts

232 months

Thursday 23rd November 2023
quotequote all
i have a degree in Computer Science - and I'm 48, and have a phone. I'm parking in London and losing my st about downloading a bloody app.

So I have every sympathy. The reason they want you to have an app is that they're taking the absolute piss on the charges, and thus they need direct card payment so you don't have to go to a bank for gold coins.

bunch of s seriously

Retroman

975 posts

155 months

Thursday 23rd November 2023
quotequote all
This is part of the problem with how companies are evolving.

They are assuming everyone has a smart phone, an internet connection and is able to use both and all the other options / alternatives for people without internet or a smart phone are slowly vanishing.

I would have responded in an appeal with "i don't own a smart phone, but i was able and willing to pay at the machine with cash / card. If you send me an invoice for the original fee i will be happy to pay it"

Getragdogleg

9,787 posts

205 months

Thursday 23rd November 2023
quotequote all
fk em !

I don't want another app on my phone trawling through data and peeping at all sort of stuff so the car parking co can then sell it off.

That's what this app st is about, its another revenue stream for them.

Good for her.

blueg33

44,266 posts

246 months

Thursday 23rd November 2023
quotequote all
The Selfish Gene said:
i have a degree in Computer Science - and I'm 48, and have a phone. I'm parking in London and losing my st about downloading a bloody app.

So I have every sympathy. The reason they want you to have an app is that they're taking the absolute piss on the charges, and thus they need direct card payment so you don't have to go to a bank for gold coins.

bunch of s seriously
Indeed. I currently have 9 parking apps on my phone and still seem to need a new ones when I go to a different city ( I tend to delete them if i don't expect to go there again) Many of the apps are infuriating to use and slow to download and populate.

The Selfish Gene

5,582 posts

232 months

Thursday 23rd November 2023
quotequote all
blueg33 said:
Indeed. I currently have 9 parking apps on my phone and still seem to need a new ones when I go to a different city ( I tend to delete them if i don't expect to go there again) Many of the apps are infuriating to use and slow to download and populate.
quite right. Also, I've had, 'you are trying to do a new registration, but you've reached your maximum without having a business account'

that's my favourite for smashing my face off a wall

Cold

16,359 posts

112 months

Thursday 23rd November 2023
quotequote all
In my local area there is one app that appears to have a monopoly on the council run parking spots. It's efficient and easy to use.

However, it's more expensive than feeding the ticket machine with real coins or even using a card at the machine and I can't really understand why except to conclude it's just simple profiteering.

Saleen836

12,131 posts

231 months

Thursday 23rd November 2023
quotequote all
A car park where I live has machines to pay with cash but the machine doesn't issue tickets, you enter your reg number and pay or download the parking app where you have to pay an additional 20p for the privilege
Local spotted page on FB has numerous posts from people saying they have been sent a parking charge for not paying for parking but with no ticket they can't prove it

Zetec-S

6,591 posts

115 months

Thursday 23rd November 2023
quotequote all
blueg33 said:
There is one car park I use frequently. The only way to pay is via app, except that no networks have coverage at the car park. Its a least a 15 min walk to a beach to get coverage.

I cant help but think that the company in question didn't think the strategy through!
Oh I'm sure they thought it through...

motco

17,250 posts

268 months

Thursday 23rd November 2023
quotequote all
I was taking someone to hospital this morning and the car parks on site were full - as it happens due to a technical breakdown of many weeks standing which allows non-visitors to park free of charge. I was obliged to park in the street in a council run parking bay. Either side of the road had its own pay station but both were out of order in that cash payments were not possible. I do have a Ringo app on my 'phone so I was able to pay (payments were still in force), but many other frustrated hospital visitors occasioned by the hospital car park saturation may not have access to non-cash payment means. I admit to paying for most things by non-cash methods, but I strongly object to being compelled to do so.

A recently sold an old car for cash privately and was therefore flush with sheaves of notes. Local banks have all closed their High Street branches so I am unable to pay this cash in without travelling to the local town - the same damned town where the ticket machines won't accept cash! I sometimes feel as if I live in the Harry Belafonte version of 'There's a Hole in the Bucket, Dear Liza!" in some Diabolical nightmare! banghead

NFT

1,324 posts

44 months

Thursday 23rd November 2023
quotequote all
Zetec-S said:
blueg33 said:
There is one car park I use frequently. The only way to pay is via app, except that no networks have coverage at the car park. Its a least a 15 min walk to a beach to get coverage.

I cant help but think that the company in question didn't think the strategy through!
Oh I'm sure they thought it through...
Indeed, good portion will fail to pay, then ignore the first letter, and crumble under threat of court when the few hours stay is now costing over 100 notes. Good way to Increase earnings.

Vanity Projects

2,479 posts

183 months

Friday 24th November 2023
quotequote all
It’s the 2g/3g switch off…most old machines have a 3g sim to process the payment and as the networks are killing off the signal, the parking machines conk out too.

Hence the apps, instead of upgrading the machines.

A little standardisation or consolidation in the market wouldn’t go amiss.

bmwmike

8,228 posts

130 months

Friday 24th November 2023
quotequote all
blueg33 said:
Indeed. I currently have 9 parking apps on my phone and still seem to need a new ones when I go to a different city ( I tend to delete them if i don't expect to go there again) Many of the apps are infuriating to use and slow to download and populate.
Deleting em is not enough though as they already have your data at that stage.

I despise anyone requiring me to install an app.

Isn't there a discrimination angle here? No choice to park there, no reasonable way to pay if not technically savvy

blueg33

44,266 posts

246 months

Friday 24th November 2023
quotequote all
bmwmike said:
Deleting em is not enough though as they already have your data at that stage.

I despise anyone requiring me to install an app.

Isn't there a discrimination angle here? No choice to park there, no reasonable way to pay if not technically savvy
Certainly discriminated against some neuro diverse people.

ChocolateFrog

34,706 posts

195 months

Friday 24th November 2023
quotequote all
Hope she wins, I can't imagine the kind of person that would rule against her.

Well I can and they probably volunteer as a magistrate.

SmoothCriminal

5,754 posts

221 months

Friday 24th November 2023
quotequote all
If you don't want to accept their terms and conditions then park somewhere else.

No one is forcing you to use their carpark or download any app.

Pit Pony

10,681 posts

143 months

Friday 24th November 2023
quotequote all
SmoothCriminal said:
If you don't want to accept their terms and conditions then park somewhere else.

No one is forcing you to use their carpark or download any app.
I wonder if there are any planning restrictions, in the creation of the car park. That stipulate its a pay (with real coins) and display.

Our local waitrose was built 25 years ago on the site of a free carpark, and the planning (for a morrisons which became a safe way and then a waitrose) included the requirement that the parking was free for all people including none customers. I'm sure that this fact has been lost in the mists of time.