Ways to remote in to computer

[Twentyfour7]

Hi All
I have an elderly relative who needs assistance on the computer.I have windows 7 still and he has windows 10 . what i sthe most secure way to remote in please ?
Thanks for your advice
24/7

[LimaDelta]

I think Teamviewer is still free for limited personal use.

[james6546]

Chrome Remote Desktop works very well

[eliot]

Given Windows 7 is 13 years out of date - don’t you think you are due an upgrade?
With that said, Team viewer would do the job - not sure if they still support win7 though

[Xenoous]

Another vote for team viewer for personal use. However, update your Windows man!

[ARHarh]

Why bother about the most secure way if running windows 7

[the-norseman]

ARHarh said:

Why bother about the most secure way if running windows 7

Bet the OP has got an Iphone 5 or Android 5 phone that "still does everything I need" as well.

[juice]

Was going to suggest Quick Assist until I noticed your windows version

[maffski]

I moved from TeamViewer to AnyDesk a while ago and would recommend it.

[jonsp]

How far away is he?

My experience in similar scenarios has been you'll save time in the long run by bobbing round and fixing it yourself.

[megaphone]

maffski said:

I moved from TeamViewer to AnyDesk a while ago and would recommend it.

Is it free to use?

[dundarach]

https://rustdesk.com/

Ruskdesk, free, cross platform, works on your phone too, did I mention free?

[Condi]

When did MS introduce Remote Desktop to Windows? Would surely be the cheapest and easiest way.

[maffski]

megaphone said:

maffski said:

I moved from TeamViewer to AnyDesk a while ago and would recommend it.

Is it free to use?

Yes, free for personal use: https://anydesk.com/en/professional-use

[Time4another]

Another vote for AnyDesk

[FMOB]

Anydesk, free for sessions up to an hour at a time. Works very well.

[MustangGT]

eliot said:

Given Windows 7 is 13 years out of date - don’t you think you are due an upgrade?
With that said, Team viewer would do the job - not sure if they still support win7 though

They do, my mother is still on this, she cannot cope with a change at age 94.

[varsas]

Condi said:

When did MS introduce Remote Desktop to Windows? Would surely be the cheapest and easiest way.

But not secure because of the way it works, you want a system where the 'client' (machine being remoted to) dials out to a proxy of some kind, and the connection is done through that...for RDP you'd have to allow port 3389 to accept connections in from the internet (I am assuming these machines aren't on the same LAN, it sounds like they are not), it'd just get attacked endlessly. You would also need to know their IP address, which probably changes. Dynamic DNS could sort that...but you are adding complication.

[eeLee]

whatever you choose, do not open it up to the Internet. You will be sorry.

install Tailscale on both devices under the same account and then use something easy like VNC as this will allow co-browsing/usage. RDC on such a device will kick the person out.

again, do not open this to the Internet. I had 700k connections trying to get into one of my boxes in the past 30 days on VNC and 1.2 million RDP connections on another box. Don't worry, I know what I am doing - they are honeypots.

[Funk]

maffski said:

I moved from TeamViewer to AnyDesk a while ago and would recommend it.

Same. I still have Teamviewer as a backup connection route but it keep falsely deciding I was using it commercially and restricting it. AnyDesk works really well and I think I prefer it now anyway.