Bike Insurance
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Discussion

Time4another

Original Poster:

443 posts

23 months

Thursday 20th June 2024
quotequote all
Renewal quote for the bike dropped through the letter box a few days ago. Up £200 from last year. Called them up for a moan and see what they can do, it's saved me money doing this before, they quote me even higher again! Will you be renewing sir, eh no I don't think I will.

Details fired into a few comparison sites.........£500 less than last year and £700 less than the renewal. Happy days.

Now to start looking for a 2nd bike.............

PT1984

3,035 posts

203 months

Thursday 20th June 2024
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I just called up Hastings as I’ve fitted a Nitron shock. £2.40 for increase in premium. £20 admin fee! Wouldn’t let me do it on the app.

Biker9090

1,693 posts

57 months

Thursday 20th June 2024
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PT1984 said:
I just called up Hastings as I’ve fitted a Nitron shock. £2.40 for increase in premium. £20 admin fee! Wouldn’t let me do it on the app.
Lexham didn't want anything for my shock. Said it would be replaced with OEM so no charge....

trickywoo

13,392 posts

250 months

Thursday 20th June 2024
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PT1984 said:
I just called up Hastings as I’ve fitted a Nitron shock. £2.40 for increase in premium. £20 admin fee! Wouldn’t let me do it on the app.
Hastings are arch for an admin fee.

I went from no garage to concrete garage expecting a little refund and they hit me with the admin fee.

In my case the admin was 20% of the entire annual premium which seemed salty af.

Rubin215

4,195 posts

176 months

Thursday 20th June 2024
quotequote all
trickywoo said:
PT1984 said:
I just called up Hastings as I’ve fitted a Nitron shock. £2.40 for increase in premium. £20 admin fee! Wouldn’t let me do it on the app.
Hastings are arch for an admin fee.

I went from no garage to concrete garage expecting a little refund and they hit me with the admin fee.

In my case the admin was 20% of the entire annual premium which seemed salty af.
I would have told them to forget it, I'll just leave it parked outside after all.

PT1984

3,035 posts

203 months

Thursday 20th June 2024
quotequote all
Yep. Pricks. But to fair, the policy was dirt cheap. But to be fair was dirt cheap to begin with. The chap on the phone had no clue. I could hear him messaging someone in the background.

CoreyDog

861 posts

110 months

Thursday 20th June 2024
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Sorted my renewal out with Hastings this morning.

Renewal was £244 (up £40 from last year). Rang them to cancel the auto renewal, won’t let you do it through the site, sneaky!

Suddenly they can do exact same policy for £167. Worth the call after all.

snagzie

651 posts

80 months

Thursday 20th June 2024
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CoreyDog said:
Sorted my renewal out with Hastings this morning.

Renewal was £244 (up £40 from last year). Rang them to cancel the auto renewal, won’t let you do it through the site, sneaky!

Suddenly they can do exact same policy for £167. Worth the call after all.
I'm 99% certain they aren't allowed to do that any more, i.e make a new policy holder premium cheaper than staying. Probs got workarounds for it though

CoreyDog

861 posts

110 months

Thursday 20th June 2024
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snagzie said:
I'm 99% certain they aren't allowed to do that any more, i.e make a new policy holder premium cheaper than staying. Probs got workarounds for it though
I didn’t think so either but we all know what they should do and what they do are usually very different things!

Suppose could argue I did make a change, I asked them to lower my excess from last year but logic would say that should increase the price confused

PT1984

3,035 posts

203 months

Thursday 20th June 2024
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I won’t be letting it auto renew.

Dingu

4,893 posts

50 months

Thursday 20th June 2024
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PT1984 said:
Yep. Pricks. But to fair, the policy was dirt cheap. But to be fair was dirt cheap to begin with. The chap on the phone had no clue. I could hear him messaging someone in the background.
You bought on price and didn’t read the terms. Only one idiot there really…

PT1984

3,035 posts

203 months

Thursday 20th June 2024
quotequote all
To an extent yes. But didn’t think I would be modifying the bike. I knew Bennett’s would be better for that, but this policy had everything that Bennett’s wanted to charge for.

My issue was clearly not the increase in premium. But the admin fee for talking to someone who didn’t know part of their job. As that sort of change should be able to be done through the app.

It will be a bike specific insurer for me on renewal.