Early failure of a shock absorber

Early failure of a shock absorber

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Discussion

NDT

Original Poster:

1,766 posts

277 months

Wednesday 11th September 2024
quotequote all
Car has just failed the MOT on a leaking shock.
The front shocks were replaced as pair 2 years and 15000 miles ago.
Any thoughts?



Super Sonic

9,298 posts

68 months

Wednesday 11th September 2024
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Potholey roads.

NDT

Original Poster:

1,766 posts

277 months

Wednesday 11th September 2024
quotequote all
Super Sonic said:
Potholey roads.
Ok, but why would that have shredded the dust shield bit (the rubber bellows thing that has been totally destroyed)?

Super Sonic

9,298 posts

68 months

Wednesday 11th September 2024
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Maybe the rubber was rotted by the oil leaking from the shock absorber.
(Just a guess)

njw1

2,429 posts

125 months

Wednesday 11th September 2024
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Super Sonic said:
Potholey roads.
Is that a crack in the alloy just to the left of the shock?

stevemcs

9,384 posts

107 months

Wednesday 11th September 2024
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Vw group car ? Was it a genuine part ?

GreenV8S

30,782 posts

298 months

Wednesday 11th September 2024
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Are those scratches on the rod?

There's a ton of oil in the area. I guess that came from the damper. Most rubbers are not good at resisting oil, and I suppose the combination of oil contamination and continual flexing could have degraded the rubber relatively quickly.

As to why it's leaking, perhaps you hit a pothole or speed ramp too hard and burst a seal.

NDT

Original Poster:

1,766 posts

277 months

Thursday 12th September 2024
quotequote all
stevemcs said:
Vw group car ? Was it a genuine part ?
It’s a BMW with electronically controlled dampers. Yes, the dampers were replaced with genuine parts by a main dealer two years ago.

NDT

Original Poster:

1,766 posts

277 months

Thursday 12th September 2024
quotequote all
GreenV8S said:
Are those scratches on the rod?

There's a ton of oil in the area. I guess that came from the damper. Most rubbers are not good at resisting oil, and I suppose the combination of oil contamination and continual flexing could have degraded the rubber relatively quickly.

As to why it's leaking, perhaps you hit a pothole or speed ramp too hard and burst a seal.
Trying to work out which came first… did the rubber go first and then road dirt on the rod killed the seal, or did an impact kill the seal and the oil killed the rubber?
Reason for the debate is that it failed literally a week after the two year warranty for the part expired. So if it’s a failure of new damper or dust seal other than wear and tear the there’s a chance of a goodwill payment from BMW UK.

zedx19

2,961 posts

154 months

Thursday 12th September 2024
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2 year and 15k isn't much is it, but its beyond what you're going to get fixed under warranty I bet, worth contacting the dealer though to try.

Lower spring mount looks to be touching the tyre as well, maybe just the angle of the photo though.

TwinKam

3,317 posts

109 months

Thursday 12th September 2024
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NDT said:
GreenV8S said:
Are those scratches on the rod?

There's a ton of oil in the area. I guess that came from the damper. Most rubbers are not good at resisting oil, and I suppose the combination of oil contamination and continual flexing could have degraded the rubber relatively quickly.

As to why it's leaking, perhaps you hit a pothole or speed ramp too hard and burst a seal.
Trying to work out which came first… did the rubber go first and then road dirt on the rod killed the seal, or did an impact kill the seal and the oil killed the rubber?
Reason for the debate is that it failed literally a week after the two year warranty for the part expired. So if it’s a failure of new damper or dust seal other than wear and tear the there’s a chance of a goodwill payment from BMW UK.
Dirt doesn't kill the seal; some cars don't have gaiters from new, many others with them long rotten away, sitting in loose rings in the spring seat. I always remove them if I see them as I once found a ring had been ingested into the damper... now that did wreck the seal! Whatever it is that they're banned from being in rubber ('for our own good', no doubt) has dramatically affected its longevity.
What's the other side like?

NDT

Original Poster:

1,766 posts

277 months

Thursday 12th September 2024
quotequote all
TwinKam said:
Dirt doesn't kill the seal; some cars don't have gaiters from new, many others with them long rotten away, sitting in loose rings in the spring seat. I always remove them if I see them as I once found a ring had been ingested into the damper... now that did wreck the seal! Whatever it is that they're banned from being in rubber ('for our own good', no doubt) has dramatically affected its longevity.
What's the other side like?
Thanks.
The rubber gaiter on the other side is fine. I haven’t tried looking at the rod underneath.

TwinKam

3,317 posts

109 months

Thursday 12th September 2024
quotequote all
NDT said:
TwinKam said:
Dirt doesn't kill the seal; some cars don't have gaiters from new, many others with them long rotten away, sitting in loose rings in the spring seat. I always remove them if I see them as I once found a ring had been ingested into the damper... now that did wreck the seal! Whatever it is that they're banned from being in rubber ('for our own good', no doubt) has dramatically affected its longevity.
What's the other side like?
Thanks.
The rubber gaiter on the other side is fine. I haven’t tried looking at the rod underneath.
Then you have to conclude that the seal went first, and the gaiter deteriorated because of the leaking oil.

stevemcs

9,384 posts

107 months

Thursday 12th September 2024
quotequote all
NDT said:
It’s a BMW with electronically controlled dampers. Yes, the dampers were replaced with genuine parts by a main dealer two years ago.
Ah, i could see the electical connector at the bottom and knowing VW always have an issue thought it might be that.

Its a 2 year warranty on the BMW parts I think, if its the same as VW then Monroe make them, although you could replace them with Billsteins

NDT

Original Poster:

1,766 posts

277 months

Thursday 12th September 2024
quotequote all
stevemcs said:
Ah, i could see the electical connector at the bottom and knowing VW always have an issue thought it might be that.

Its a 2 year warranty on the BMW parts I think, if its the same as VW then Monroe make them, although you could replace them with Billsteins
Yes, two year warranty and it failed the MoT on this 2 years and 1 week after they were replaced. Dealer has hinted at the possibility of a goodwill contribution from BMW UK. Sounds unlikely though.

Interestingly I can find a Monroe damper with the right part number on autodoc for half the price of the BMW part.

dhutch

16,041 posts

211 months

Thursday 12th September 2024
quotequote all
NDT said:
Any thoughts?
NDT said:
It’s a BMW with electronically controlled dampers. Yes, the dampers were replaced with genuine parts by a main dealer two years ago.
For a pattern part, just one of those things.... ... but for a genuine BMW part I would certainly be questioning it.

I would be anonymously asking the dealer (or maybe another in the same group) what the warranty on shocks is, and if its two years, either asking for a replacement by the skin of your teeth, or at least holding out for a goodwill gesture. If its only covered for one year, suck it up?

For what it's worth, the Bilstein B4's I stuck on my E46 six years and 70k ago are still going strong, on the front, although I had the rears replaced just last week as the top mount failed and the dampers where pretty tired.

GreenV8S

30,782 posts

298 months

Thursday 12th September 2024
quotequote all
TwinKam said:
Dirt doesn't kill the seal;
Why are damper covers so common, then?

Mr Squarekins

1,280 posts

76 months

Thursday 12th September 2024
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I got mine done under BMW warranty. I told them that they must have failed quite suddenly as they were not like that recently. Plus, I can't have worn them out in that time.

Logic won, BMW replace both adaptive shocks.

TwinKam

3,317 posts

109 months

Thursday 12th September 2024
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GreenV8S said:
TwinKam said:
Dirt doesn't kill the seal;
Why are damper covers so common, then?
Why do some cars not have them at all?
Why do hardly any street motorcycles have them (on their far more exposed sliders)?

stevieturbo

17,741 posts

261 months

Thursday 12th September 2024
quotequote all
NDT said:
Yes, two year warranty and it failed the MoT on this 2 years and 1 week after they were replaced. Dealer has hinted at the possibility of a goodwill contribution from BMW UK. Sounds unlikely though.

Interestingly I can find a Monroe damper with the right part number on autodoc for half the price of the BMW part.
even if you are at 2 years now, clearly that has failed some time ago.

That's pretty st overall unless you're using it for rallycross