Logging onto HMRC

[Slow.Patrol]

Miserable wet day and having reached peak boredom, I thought I would file my tax return.

Got all the info collated and went to log on using my UTR and password. But no!!

It now appears I need my passport details and also scan QR codes, download an app so I can take a selfie and it can be checked against my passport photos.

Is this new? I don't remember it last year.

I gave up. Being after 5.00 pm, there will be no one available on the helpline.

Be warned if you are one of those late filers.

[Panamax]

Jeeeez, sounds insane. It's always been awkward, logging in with very long sequences.

[200Plus Club]

We'll be doing the wife's shortly, will have to have a look thanks for the update

[Mr-B]

Just tried logging on and the process was the same as last year?? Nothing about passports or QR codes.

[2 sMoKiN bArReLs]

I just log in with user ID & password. Get a text to confirm it's me & Robert is your Mother's brother.

[Simpo Two]

Slow.Patrol said:

Miserable wet day and having reached peak boredom, I thought I would file my tax return.

Got all the info collated and went to log on using my UTR and password. But no!!

It now appears I need my passport details and also scan QR codes, download an app so I can take a selfie and it can be checked against my passport photos.

Is this new? I don't remember it last year.

I gave up. Being after 5.00 pm, there will be no one available on the helpline.

Be warned if you are one of those late filers.

And to think that once upon a time you just could put it in an envelope and post it. Isn't tech great!

[Slow.Patrol]

Hmm.

I'll have another go tomorrow. Or when it rains next.

[craig1912]

Just tried and same as always enter Government Gateway User ID and password. Then get a text with code or use app.

[markiii]

Is OP not a British national?

Wife has to jump through similar hoops

[Slow.Patrol]

markiii said:

Is OP not a British national?

Wife has to jump through similar hoops

Nope - British born and bred

I might try a different browser.

[2 sMoKiN bArReLs]

OP. It’s not the UTR that should be used but a gateway login?

[springfan62]

I think he setting up a new gateway account, new accounts seem to go through a much more rigorous checking process as my son found out recently.

[Slow.Patrol]

2 sMoKiN bArReLs said:

OP. It’s not the UTR that should be used but a gateway login?

I tried using my Gateway login and it said not recognised.

[2 sMoKiN bArReLs]

Slow.Patrol said:

2 sMoKiN bArReLs said:

OP. It’s not the UTR that should be used but a gateway login?

I tried using my Gateway login and it said not recognised.

Maybe that's why it's taking you through the rigmarole. As said above, sounds like it's setting you up from fresh.

[Rockets7]

Someone’s got the jackpot off of you…..

[Huzzah]

I set up an account recently for DVLA stuff.
Similar malarkey, surprisingly quite slick though.

[2 sMoKiN bArReLs]

Rockets7 said:

Someone’s got the jackpot off of you…..

That is of course the other possibility

[Slow.Patrol]

And I'm in

No idea what that was all about, but I'm logged in with no app, no passport and no selfie

[markh1973]

Simpo Two said:

And to think that once upon a time you just could put it in an envelope and post it. Isn't tech great!

You still can - the deadline is 31 October

[Abc321]

(Not sure if this is allowed but always one to not miss an opportunity)…

I run a small accountancy firm and happy to take on new clients (PH discount of course)

DM’s are open!