New lloyds app
Author
Discussion

fourstardan

Original Poster:

6,253 posts

168 months

Wednesday 23rd October 2024
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Is it me or is this new one a crock of ste?

Fonts look like something off a cheesy wedding invitation and importantly I can't seem to see regular payment/debits?


trickywoo

13,737 posts

254 months

Wednesday 23rd October 2024
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Three dots in the top right bring up the options to see DD and standing orders etc.

I don’t mind it. I’m relatively new to the app but find it a lot better than desktop which is dreadful.

Rockets7

476 posts

154 months

Wednesday 23rd October 2024
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Quite like it. That said the old one was fine too. Far better than the likes of others from my own experience

alscar

8,249 posts

237 months

Wednesday 23rd October 2024
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Think I’ll stick with the desktop version.

fourstardan

Original Poster:

6,253 posts

168 months

Wednesday 23rd October 2024
quotequote all
Thanks on the DD location, it wasn't very obvious.

I liked the old look tbh, far more sensible and professional looking.

eyeslikealemur

47 posts

19 months

Wednesday 23rd October 2024
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Santander did the same thing.

Previous app fine.

New app rubbish.

Previous tile thing (don't know what it's called) that gave you an instant balance without logging in via the app scrapped.

Now have to fully log in just to check balance, which takes ages and has a hideously clanky boot sequence.

Most of the changes are likely to be behind the scenes security related with the 'new' front end being given little thought.

It's as if they don't care about us, lol.

fourstardan

Original Poster:

6,253 posts

168 months

Wednesday 23rd October 2024
quotequote all
eyeslikealemur said:
Santander did the same thing.

Previous app fine.

New app rubbish.

Previous tile thing (don't know what it's called) that gave you an instant balance without logging in via the app scrapped.

Now have to fully log in just to check balance, which takes ages and has a hideously clanky boot sequence.

Most of the changes are likely to be behind the scenes security related with the 'new' front end being given little thought.

It's as if they don't care about us, lol.
I don't think they do, but unfortunately every click made is analysed by some digital exec who wants to keep themselves in a job.

Calza

2,068 posts

139 months

Thursday 31st October 2024
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I always find a new UI jarring at first, but I'm really not gelling with this one.

Jez m

840 posts

219 months

Thursday 31st October 2024
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Now I am used to it, I don't mind it and it is somewhat of an improvement over the old version, clearly the new branding is designed to appeal to a younger audience. The new font family however.. terrible choice! Has an almost comic sans feel to it, not a typeface one would associate with conveying trust and stability.

MesoForm

9,733 posts

299 months

Thursday 31st October 2024
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That font is terrible - whoever signed off on it needs to have a word with themselves, 2 and 6 are especially awful.

gtidriver

3,689 posts

211 months

Thursday 19th December 2024
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I love that I need the stupid card reader that never fking works to access my Lloyds account even though i tick the trusted device box every time I use the website.

trickywoo

13,737 posts

254 months

Thursday 19th December 2024
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gtidriver said:
I love that I need the stupid card reader that never fking works to access my Lloyds account even though i tick the trusted device box every time I use the website.
Is that an update? One of the reasons I prefer the app over desktop is that I can make payments etc. with just a password, no card reader.

akirk

5,778 posts

138 months

Thursday 19th December 2024
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Have never needed the card reader with the app and usually if needed on the browser it is because the wrong box is ticked…

Lloyds app - sure the design is a bit more ‘out there’ but other than that works very well - I use it for businesses / charities / personal with no issues