Fault fixing and servicing

[Dixy]

It would seem that prompt access to dealer support is a thing of the past. Phoned to book a car in for a 2 year service 6 weeks before it is due and was given the earliest appointment in 7 weeks.
If you got a small fault in the past you could just pop in to the service department, within half an hour a technician would pop out, have a quick look and either re-attach a loose clip and fix it quickly or say it need to come in which would be usually within a week.
Now it is like organising the Olympics.

[Jamescrs]

Are you asking for a courtesy car when trying to book a service? I have tried that with the local BMW dealer and the delay is frequently 6-8 weeks where as if i'm happy to take it in and walk away it's usually much quicker, but can still be a couple of weeks.

Now my car is out of warranty I doubt I will go back