Sky pricing making no sense
Author
Discussion

Siggy61

Original Poster:

80 posts

77 months

Saturday 23rd November 2024
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I'm with sky, usual package +sports + broadband £83 a month.

EE have offered me sky stream, so usual stuff + sports with the bonus of not requiring a land line anymore saving me £28 a month.

However the email from Sky to choose which package I want makes no sense to me. Usual stuff £19 a month. Sports £20. Fine I'll take it, but when I get to the order page both packages have gone up to £28 and they've added ad blocker for another fiver a month. What's happened to my original prices? Anyone had similar experience?

nicanary

10,685 posts

162 months

Saturday 23rd November 2024
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They're losing customers hand over fist. Phone them up and threaten to leave - they'll bend over backwards to keep your custom. They offered me the entertainment package for £15pm recently, because I left earlier this year. I hardly ever watched Sky channels, and don't miss it at all.

Mr.Chips

1,150 posts

230 months

Saturday 23rd November 2024
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Don't bank on Sky giving you a better offer if you phone in and threaten to leave. I tried to negotiate a better deal earlier this year and they wouldn't budge. The only way I could get a slightly better deal was to cancel the broadband and go with another provider. Coincidentally, I was chatting to a Sky engineer a few weeks later and he told me that they are trying to push customers towards Sky Glass and Sky Stream, which explains why they were offering deals on those but not Sky Q which is what I wanted. Sadly for me, I really want the ability to record programmes, which is why I still want Sky Q.
Good luck OP

mikef

5,739 posts

267 months

Saturday 23rd November 2024
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That’s weird, they gave me a deal on Sky Q UHD 1TB with 1 extra Mini that was much cheaper than my previous Sky HD, with free boxen and installation. I couldn’t negotiate a free 2TB Sky Q box though

bergclimber34

1,550 posts

9 months

Saturday 23rd November 2024
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There is so much competition now and a lot of people are dropping it in favour of streaming sites, as if you add up the broadband, then 2 or 3 streaming sites it works out about the same with more content, and let's be honest the vast majority of your money is going towards football as it did with the short lived BT Sport

NuckyThompson

1,954 posts

184 months

Sunday 24th November 2024
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I rang up and cancelled in April, sky didn’t actually cancel though and continued to take the direct debit. Rang and got a refund but there was no fight in them at all to keep me nor have I had a being me to return call since either,

Netflix does us, and if there was a way to get the ufc on easily of a stick in the morning I’d probably bin off by sport too

bitchstewie

59,490 posts

226 months

Sunday 24th November 2024
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Cancelled July 2023 (I think it was July).

No contact from them since trying to lure me back and zero regrets.

Drawweight

3,344 posts

132 months

Sunday 24th November 2024
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I’ve got broadband and SIM cards with them, both of which I’ve just renewed. I’m paying slightly more than I was but less than I would have been if it was full price.

They seem to have offers that come up and in my case were unable to vary off them. They were good enough to tell me when the best time was to contact them for the latest offers.

Mr_J

478 posts

63 months

Sunday 24th November 2024
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I left Sky in the summer. They didn't offer me a retention deal but I made it pretty clear I wasn't interested. My over riding memory was of them trying to convince me to pay £5 a month to keep the Sky box.

nicanary

10,685 posts

162 months

Sunday 24th November 2024
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bhstewie said:
Cancelled July 2023 (I think it was July).

No contact from them since trying to lure me back and zero regrets.
Lucky b*gger. I cancelled a year ago, and they've phoned me 5 times in the last 10 days. At least twice they've promised to take me off the "get this guy back" list.

bitchstewie

59,490 posts

226 months

Sunday 24th November 2024
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nicanary said:
Lucky b*gger. I cancelled a year ago, and they've phoned me 5 times in the last 10 days. At least twice they've promised to take me off the "get this guy back" list.
Honestly it was a very quick and easy phone call.

No rudeness just politely explained I was calling to cancel not to try to get a deal so please just process it and they did.

I think I might have had a routine email from them a bit after and unsubscribed so maybe that includes any "come back" emails but there's not been a single postal offer.

Drabbesttunic

1,659 posts

56 months

Sunday 24th November 2024
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nicanary said:
bhstewie said:
Cancelled July 2023 (I think it was July).

No contact from them since trying to lure me back and zero regrets.
Lucky b*gger. I cancelled a year ago, and they've phoned me 5 times in the last 10 days. At least twice they've promised to take me off the "get this guy back" list.
I'm a lucky b*gger too then.
Cancelled 4 years ago and have never heard a thing from them, was with them for decades laugh
Just streaming services now for us, suits us just fine

Ebo100

503 posts

220 months

Friday 29th November 2024
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Are there any decent alternatives to sky available? I dumped all the packages 18 months back but kept the box for recording facilities and I like the menu interface. As usual the price has crept back up and so I want to dump it altogether. We already have Netflix, Prime etc but its fiddly swapping apps all the time. I see that Freely is available that has an "all in one place" menu but only if I buy a new TV which I'd rather not do.

Anything plug and play available?

bitchstewie

59,490 posts

226 months

Friday 29th November 2024
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I believe a Freely app is due at some point.

Apple TV is one of the nicest most consistent media player type boxes IMO.

I also canned Sky around 18 months back and replaced it with one of those and I've not looked back.

Ebo100

503 posts

220 months

Sunday 1st December 2024
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bhstewie said:
I believe a Freely app is due at some point.

Apple TV is one of the nicest most consistent media player type boxes IMO.

I also canned Sky around 18 months back and replaced it with one of those and I've not looked back.
Cheers Stewie, I can't see on the Apple TV app that I can watch live tv (ie freeview channels) and so it looks similar to the firestick I have.
I'll keep an eye on Freely as it seems a much better option than the basic Sky package.

thumbup

bitchstewie

59,490 posts

226 months

Monday 2nd December 2024
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Ebo100 said:
Cheers Stewie, I can't see on the Apple TV app that I can watch live tv (ie freeview channels) and so it looks similar to the firestick I have.
I'll keep an eye on Freely as it seems a much better option than the basic Sky package.

thumbup
It's not so much that it's more the way Apple TV does multi-tasking.

It's a personal preference admittedly but FireSticks always feel clunky and last time I used one the multi-tasking if you're a "channel hopper" was awful.

An Apple TV and a half-decent Freeview/FreeSat tuner are as close as I got to not having too many remotes and buttons to push.

tele_lover

879 posts

31 months

Sunday 8th December 2024
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Streaming is for fking mugs.

"Own"/have it in your possession to watch whenever.