Tesla 14 day cooling off?
Discussion
Someone I know has recently taken delivery of a new Tesla Model 3, however for one reason or another has decided to return it under the 14 day 'cooling off period' inline with the distance selling rules. What happens to those cars? Surely Tesla then take a substantial hit on them and have to sell them as 'used'?
I purchased a car with this type of offer and there are t&cs under which they can so no, or charge penalties if you exceeded the mileage limit. Ultimately Tesla loose very little as they simply sell the car to someone else for the same money.
Not sure why you would not want the car in less than 14 days unless there was an issue.
Not sure why you would not want the car in less than 14 days unless there was an issue.
ashenfie said:
I purchased a car with this type of offer and there are t&cs under which they can so no, or charge penalties if you exceeded the mileage limit. Ultimately Tesla loose very little as they simply sell the car to someone else for the same money.
Not sure why you would not want the car in less than 14 days unless there was an issue.
They won't be able to sell it on for the "same money" as it is no longer a new car, it will already have a keeper and X amount of miles on it.Not sure why you would not want the car in less than 14 days unless there was an issue.
As for not wanting it within 14 days, there could be any number of reasons.
It's basically a sales tool. It works out for everyone involved and Tesla do lose a bit of money on a car then, but I can imagine so few people make use of it.
Also remember that because there's so little configurations on the Model 3, you could get one exactly as you would order it for a couple of thousand off tops, but have it the next day.
Also remember that because there's so little configurations on the Model 3, you could get one exactly as you would order it for a couple of thousand off tops, but have it the next day.
ZesPak said:
It's basically a sales tool. It works out for everyone involved and Tesla do lose a bit of money on a car then, but I can imagine so few people make use of it.
Also remember that because there's so little configurations on the Model 3, you could get one exactly as you would order it for a couple of thousand off tops, but have it the next day.
That's what I was thinking.Also remember that because there's so little configurations on the Model 3, you could get one exactly as you would order it for a couple of thousand off tops, but have it the next day.
On a smaller scale it's like Halfords life time guarantee on tools. For everyone like me who'll happily take back a 20 year old tool for a new one if I manage to break it there'll be a 100 people who don't bother and either forget about it or buy a new one.
Scale makes it work.
On a sidenote, I don't know if they still do this, but for a long time here on the continent, Tesla just had boats coming in with cars (esp Model 3) regardless of what was ordered. So when you ordered a car, it might already be there or it might be two shipments out.
The model 3 was a good example, I think in the beginning it had 3 versions (SR, LR and P) and 5 colors.
Interior inlays were dependent on version and on the LR or P you could choose a white interior.
Wheels are interchangeable of course and the other options are software-driven.
All of that makes for literally 25 configurations, total. So your car is never "personal" in that sense and easy to sell on as nearly-new.
The model 3 was a good example, I think in the beginning it had 3 versions (SR, LR and P) and 5 colors.
Interior inlays were dependent on version and on the LR or P you could choose a white interior.
Wheels are interchangeable of course and the other options are software-driven.
All of that makes for literally 25 configurations, total. So your car is never "personal" in that sense and easy to sell on as nearly-new.
Ste-EVo said:
They cant possibly sell it for the 'same money' surely?!? No one would take a used one with a few hundred miles over a brand new one at the same price.
I dont really know the ins and outs as to why, just curious about what happens to the cars and the hit on Tesla.
They may not sell it on for the same money, but they can probably sell it on for more than it cost to make so while there might be some opportunity cost they won't necessarily make a loss on the deal. I dont really know the ins and outs as to why, just curious about what happens to the cars and the hit on Tesla.
More than that though, it's just a cost of doing business and the more they sell online rather than via expensive dealers the better the aggregate margins are so the odd return is no big deal.
ZesPak said:
On a sidenote, I don't know if they still do this, but for a long time here on the continent, Tesla just had boats coming in with cars (esp Model 3) regardless of what was ordered. So when you ordered a car, it might already be there or it might be two shipments out.
The model 3 was a good example, I think in the beginning it had 3 versions (SR, LR and P) and 5 colors.
Interior inlays were dependent on version and on the LR or P you could choose a white interior.
Wheels are interchangeable of course and the other options are software-driven.
All of that makes for literally 25 configurations, total. So your car is never "personal" in that sense and easy to sell on as nearly-new.
Couple of years ago now my Dad got a Model 3 LR and that's basically how it worked for him, he ordered his spec and they "match" him with an incoming car. They gave him a delivery date but he was on holiday and they wouldn't change change it, so they matched him with the next available match about 2 months later. The model 3 was a good example, I think in the beginning it had 3 versions (SR, LR and P) and 5 colors.
Interior inlays were dependent on version and on the LR or P you could choose a white interior.
Wheels are interchangeable of course and the other options are software-driven.
All of that makes for literally 25 configurations, total. So your car is never "personal" in that sense and easy to sell on as nearly-new.
Amusingly he was on holiday for the next date too!!! (oh the life of a retired couple!) He didn't want to reject the delivery date a second time, so he had it delivered to my house where it waited for him to get home.
Buzz84 said:
Couple of years ago now my Dad got a Model 3 LR and that's basically how it worked for him, he ordered his spec and they "match" him with an incoming car. They gave him a delivery date but he was on holiday and they wouldn't change change it, so they matched him with the next available match about 2 months later.
Amusingly he was on holiday for the next date too!!! (oh the life of a retired couple!) He didn't want to reject the delivery date a second time, so he had it delivered to my house where it waited for him to get home.
Amusingly he was on holiday for the next date too!!! (oh the life of a retired couple!) He didn't want to reject the delivery date a second time, so he had it delivered to my house where it waited for him to get home.
and remember that not that long ago, people would pay a hefty premium for cars that were available NOW instead of in a year.If you're taking delivery for a new employee, do you really care if the car has 300km on the odo?
ZesPak said:
Buzz84 said:
Couple of years ago now my Dad got a Model 3 LR and that's basically how it worked for him, he ordered his spec and they "match" him with an incoming car. They gave him a delivery date but he was on holiday and they wouldn't change change it, so they matched him with the next available match about 2 months later.
Amusingly he was on holiday for the next date too!!! (oh the life of a retired couple!) He didn't want to reject the delivery date a second time, so he had it delivered to my house where it waited for him to get home.
Amusingly he was on holiday for the next date too!!! (oh the life of a retired couple!) He didn't want to reject the delivery date a second time, so he had it delivered to my house where it waited for him to get home.
and remember that not that long ago, people would pay a hefty premium for cars that were available NOW instead of in a year.If you're taking delivery for a new employee, do you really care if the car has 300km on the odo?
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