Serendipity Paragon

[insanelewis21]

Good morning,

My brother contacted me this morning to inform my that our not very tech savy dad had installed a bitcoin trading platform called
Serendipity Paragon,

My brother explained that my dad signed up to their website and that he had to make an initial investment of 250. But the payment was made to a company with another name. My brother said that Dad also had to send a copy of his driving license and credit card, then after he did that someone took remote access over his laptop screen!! Apparently to set up the trading account.

Now my dad is saying that the installed trading app doesn't work and he cant get access to it.

All reports im seeing online about Serendipity say how wonderful and fantastic it is, but looking closer at youtube videos and comments sections it all looks like bot generated comments and the videos are all graphics with voice over commentary.

Does anyone have any experience with this Company as its screaming scam to me.

Oh yeah my Browsers are throwing up Red warnings and wont let me access the websites listed with Serendipity.

Dad said he saw it on money saving expert, but on searching that site is seems that MSE nor Martin Lewis promote any kind of outside business especially crypto sites.

Any help greatly appreciated

[Percy Cushion]

Sorry to hear this has happened to your Dad.

They advertise a lot on social media with claims it is supported by various well-known individuals (e.g. Martin Lewis or the young guy on Dragons Den). Unfortunately, this is definitely a scam.

My immediate concern would be what they did to your Dads computer when they had access. I would start by changing all passwords, including banking passwords, then seek professional advise.

I don’t expect he’ll see the £250 again but at this stage it’s about damage limitation.

[AndyTR]

Cancel cards, contact bank immediately, disconnect PC from the internet. Check your dad's bank accounts, he may have been cleaned out.
Change passwords on every account he had, set up 2FA on everything that you can. Sign up to Experian / credit check service and monitor any activity, scammers may try to take out loans etc. Then you'll need to remove any programs from the PC, call in a specialist or if you're tech savvy do a full format and reinstall.

https://theprint.in/brandstand/adon/serendipity-pa...

[Percy Cushion]

On second thoughts, they have likely installed a key logger to track what is typed into the computer, e.g. website and log in details and any new password.

He should change his passwords from a different device. Probably best to wipe your Dads computer drive as well.

Edited by Percy Cushion on Wednesday 29th January 11:24

[insanelewis21]

thanks for the replies, it seems it was all done on his iphone and they took control of that, i didnt know that was possible lol.

currently deleting and changing everything

[alscar]

Sorry about your Dad being scammed and hope other than the hassle factor for you his “ loss “ is confined to that £250.
It’s stories like this that make me glad my Mother has no access or desire to use anything online - annoying as that sometimes may be !

[insanelewis21]

once again thanks, hes been going through and changing everything this afternoon, i just hope they haven't stolen much data already from him.

He even spoke with someone on the phone who helped him download a legitimate 'wallet' from the app store,

[Simpo Two]

insanelewis21 said:

He even spoke with someone on the phone who helped him download a legitimate 'wallet' from the app store,

It might be worth telling this unhappy story to Scam Interceptors so that others can avoid it: https://www.bbc.co.uk/programmes/m00164f1

[insanelewis21]

Simpo Two said:

It might be worth telling this unhappy story to Scam Interceptors so that others can avoid it: https://www.bbc.co.uk/programmes/m00164f1

I will look into that, thanks

[William watson]

Hey i have also heard many trading bot scams , but first you have to use original website or else you will be scamed i guss