Digital Ticketing

[No ideas for a name]

It appears Goodwood is moving to digital tickets. As far as I understand it, this will be in place for MM83.

On the face of it, I am not so sure this is a good move (for customers) - though this thread might change my mind, or realise the error of my ways.

Apparently you will need a Goodwood app. on your phone, to which tickets are 'delivered'.
It is claimed that you don't need an active data connection at the point of entry - but have to download/enable or some such the ticket to your device immediately prior to the event.

I for one, don't want to have any extra 'apps' on my phone. The last time I tried the Goodwood app, it used all the battery quickly, and got very hot (though I guess they have moved on from that generation 1 version).

Obviously no postage charge that gets added on at the end, though it does appear there is a booking fee. Others can comment, but I was pretty sure this had been outlawed. I thought that the headline price had to include any fees - adding a fiver to the day isn't the end of the world, but still isn't really on. (Point of principle, but I would prefer if they just added the booking fee to the ticket price and be done with it).
Maybe the booking fee shouldn't exist for Members?

The claim is that you can still pickup a metal swing badge at the event - so I don't see the gain going 'digital'. My prediction that this will become a souvenir swing badge that we will have to pay extra for in due course.

I can't really see any benefits to us as customers.
Any thoughts as to how this will work out?

[the-norseman]

It will work out the same way that all other events do that are digital.

I hate having to install third party apps for stuff, so I download them a few days before I actually need them to make sure its working, use them on the day then uninstall them.

[No ideas for a name]

the-norseman said:

It will work out the same way that all other events do that are digital.

I hate having to install third party apps for stuff, so I download them a few days before I actually need them to make sure its working, use them on the day then uninstall them.

Fair point - I haven't used any 'digital tickets' before, so not really sure how well it works out.
It might not be as bad as it seems once I try it.

Just found Goodwood's FAQ https://www.goodwood.com/help/digital-ticketing/

It seems you get your tickets a long time before the event and have to hold them in a digital wallet. Purchasers can transfer the tickets to guests who then have to have their own downloaded app.

[RGG]

No ideas for a name said:

the-norseman said:

It will work out the same way that all other events do that are digital.

I hate having to install third party apps for stuff, so I download them a few days before I actually need them to make sure its working, use them on the day then uninstall them.

Fair point - I haven't used any 'digital tickets' before, so not really sure how well it works out.
It might not be as bad as it seems once I try it.

Just found Goodwood's FAQ https://www.goodwood.com/help/digital-ticketing/

It seems you get your tickets a long time before the event and have to hold them in a digital wallet. Purchasers can transfer the tickets to guests who then have to have their own downloaded app.

I think your comment' '...It seems you get your tickets a long time before the event and have to hold them in a digital wallet...." illuminates a gain for Goodwood and not necessarily for the purchaser.

Many will install the App and then download the "tickets" prematurely and the App, as Apps do will be harvesting your information; then leave the redundant App in the background silently operating.

The other comment suggesting download the App for the shortest time, then remove the App after the event is sound for those that don't want unnecessary Apps on their phone.

[Paul Dishman]

No ideas for a name said:

the-norseman said:

It will work out the same way that all other events do that are digital.

I hate having to install third party apps for stuff, so I download them a few days before I actually need them to make sure its working, use them on the day then uninstall them.

Fair point - I haven't used any 'digital tickets' before, so not really sure how well it works out.
It might not be as bad as it seems once I try it.

Just found Goodwood's FAQ https://www.goodwood.com/help/digital-ticketing/

It seems you get your tickets a long time before the event and have to hold them in a digital wallet. Purchasers can transfer the tickets to guests who then have to have their own downloaded app.

Lords started doing the same last year, certainly for Test matches. I was able to transfer tickets to my friends easily enough. I can see why these organisations do this-it's easier to retain control of the tickets and keep ticket touts at bay.

I'd still prefer paper tickets

[Dbag101]

The swing badges are still going to be available ( as souvenirs ) for pick up at the circuit. They just won’t have the Q. R. code ‘ticket’ on them.

[Terminator X]

Old man alert

TX.

[No ideas for a name]

Terminator X said:

Old man alert

Ha, ha..
I did think that might be the view when I wrote the posting

As it happens I do (or at least used to) write mobile applications (or apps as the youngsters call them) on industrial terminals and more recently on Android phones. Maybe thats why I have a bit of a negative view of the idea of digital tickets - I can see it being a bag of trouble.