Unplugging dashcam during service

Unplugging dashcam during service

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Discussion

trueblue4455

Original Poster:

53 posts

265 months

Friday 13th June
quotequote all
Regardless of which garages I've used in the past, they all seem to unplug the power cable to my dashcam. I'm sure it's because they've been caught doing things they shouldn't and it's bitten them (or they've heard stories of that happening with other garages). I don't know if it's the company or the actual engineers. Does everyone else have this same experience?

I came back to my car with some small buffer scuffs which I'm 90% wasn't there before the service. However, cos the dashcam was unplugged, I can't know for sure. Even if it happened during the service, it may not have been the garage or the staff's fault (e.g. some member of the public giving my car a bumper to bumper kiss).

Has anyone managed to avoid this (thinking about zip tying the the power cord to the unit so it makes it more difficult to remove or even supergluing the power cable to the unit)?

sherman

14,375 posts

229 months

Friday 13th June
quotequote all
GDPR guv.
But really its just so you dont record all the effing and blinding that goes on in the garage.

Rockets7

466 posts

144 months

Friday 13th June
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My policy is turn them off. We have lots of decent, expensive gear and tools and maybe vulnerable easy access fire exits. I don’t want people having the inside view and popping back later.

gtidriver

3,590 posts

201 months

Friday 13th June
quotequote all
The issue is with the service tech not plugging it back in afterward, this was really annoying.
I used my dashcam footage to prove that a Main dealer caused an issue with my car, the Manager was not happy I'd filmed it all.

bmwmike

7,771 posts

122 months

Friday 13th June
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I know of a local garage that use their customer cars as a runabout and they disconnect them for that reason.

Super Sonic

9,492 posts

68 months

Friday 13th June
quotequote all
bmwmike said:
I know of a local garage that use their customer cars for dogging and they disconnect them for that reason.
Ftfy

RSstuff

740 posts

29 months

Friday 13th June
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I had friend that was a Ford tech, anything interesting had a flat out track test rather than a road test.

grumpynuts

1,014 posts

174 months

Saturday 21st June
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Dealers are fed up of customers complaining of bad language when viewing the dashcam footage when their car is being serviced.Its a workshop full of blokes,there's going to be banter,rude jokes,terrible singing and bad language.
Its not worth the agg,so most techs are advised to pull the wire out,its easier.
What sort of saddo wants to watch the footage of their car being serviced? Get a life.

Bluevanman

8,439 posts

207 months

Saturday 21st June
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The only place this has happened to me is a BMW main dealer,nowhere else bothers

limpsfield

6,270 posts

267 months

Saturday 21st June
quotequote all
I don't see the problem - if someone is enough of a DCW to have one of these fitted, surely it is the first thing they always check that is working as soon as they get in their car? They're worse than EV drivers.

Lincsls1

3,674 posts

154 months

Saturday 21st June
quotequote all
grumpynuts said:
Dealers are fed up of customers complaining of bad language when viewing the dashcam footage when their car is being serviced.Its a workshop full of blokes,there's going to be banter,rude jokes,terrible singing and bad language.
Its not worth the agg,so most techs are advised to pull the wire out,its easier.
What sort of saddo wants to watch the footage of their car being serviced? Get a life.
I agree.
I would also suggest that the technician simply has a right to work without recorded by the customer.
Shop CCTV might be different, but this wouldn't be randomly viewed by a customer.
If a customer is not happy with this, then they can go elsewhere.