Crown replacement

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Discussion

Silverage

Original Poster:

2,252 posts

145 months

Saturday 28th June
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I bought my son a Tissot watch for his birthday. 8 months later, it’s parted company with the crown (and the stem too according to my local Timpsons guy). I’m a bit hacked off with this, but not confident enough that it wasn’t caused by user error to send it back to Tissot for repair under warranty. Their pricing for chargeable repairs is quite high.

The wrinkle here is that to him, and probably a lot of his generation, he doesn’t use the watch to tell the time, only as a piece of jewellery, so he’s not bothered if it’s running or not. I don’t want to drop a couple of hundred quid getting it working again if it can be repaired to a standard acceptable to him (i.e. getting rid of the hole where the crown used to be) by simply fitting a new crown.

My thinking is, get a replacement crown for now, doesn’t even have to be a genuine part, and screw it in to keep the dirt out of the insides, restore the look of the watch and ensure that if he changes his mind about having a working watch one day, that option would still be available to him. Obviously keep the “repaired” watch well away from water.

Does this sound like a reasonable plan?

Buster73

5,337 posts

168 months

Sunday 29th June
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Silverage said:
I bought my son a Tissot watch for his birthday. 8 months later, it s parted company with the crown (and the stem too according to my local Timpsons guy). I m a bit hacked off with this, but not confident enough that it wasn t caused by user error to send it back to Tissot for repair under warranty. Their pricing for chargeable repairs is quite high.

The wrinkle here is that to him, and probably a lot of his generation, he doesn t use the watch to tell the time, only as a piece of jewellery, so he s not bothered if it s running or not. I don t want to drop a couple of hundred quid getting it working again if it can be repaired to a standard acceptable to him (i.e. getting rid of the hole where the crown used to be) by simply fitting a new crown.

My thinking is, get a replacement crown for now, doesn t even have to be a genuine part, and screw it in to keep the dirt out of the insides, restore the look of the watch and ensure that if he changes his mind about having a working watch one day, that option would still be available to him. Obviously keep the repaired watch well away from water.

Does this sound like a reasonable plan?
Not April 1st is it ?

Wallace12R

330 posts

205 months

Sunday 29th June
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How old is your son?

Personally I’d be taking the watch away on the premise of getting it fixed, then sticking it away until he’s old enough to appreciate it.

Expensive present just have it broken and mistreated.

Silverage

Original Poster:

2,252 posts

145 months

Sunday 29th June
quotequote all
Wallace12R said:
How old is your son?

Personally I d be taking the watch away on the premise of getting it fixed, then sticking it away until he s old enough to appreciate it.

Expensive present just have it broken and mistreated.
It was a present for his 21st birthday. I feel exactly the same way. I think I’m going to risk £18 (that’s what they charge you for its return if you send a watch back for a warranty repair and they decide it’s not a warranty job) and see what they say.

When I was trawling round the internet yesterday I did find a couple of either people saying the same thing had happened to their Tissot watches, so I may be doing the boy a disservice here.