Has anyone ever rejected a new car purchased?
Discussion
So many of you know we have a new DB12 Volante, which we love.
From day 1 we have had an issue with the driver window not going up when we try to put the roof up - as if it’s detecting something is there and goes back down again.
Anyway it’s been in twice and had a new window regulator fitted and within 5 mins of leaving the showroom, it did it again.
Now it’s going in again and Gaydon are involved and hoping it will be fixed. But what if it isn’t. Do we have an opportunity to reject the car? I’ve heard we can within 6 months even, but losses will need to be accounted for etc - but should be consider it?
From day 1 we have had an issue with the driver window not going up when we try to put the roof up - as if it’s detecting something is there and goes back down again.
Anyway it’s been in twice and had a new window regulator fitted and within 5 mins of leaving the showroom, it did it again.
Now it’s going in again and Gaydon are involved and hoping it will be fixed. But what if it isn’t. Do we have an opportunity to reject the car? I’ve heard we can within 6 months even, but losses will need to be accounted for etc - but should be consider it?
Whether you are legally able to or not, rejecting a car should be a last resort - simply due to hassle.
You will need to accept a deduction for usage of the car in the value you get back, you need to give up usage of the car whilst the rejection is being handled, etc, etc
I understand you're frustrated, but for something as simple as a window function issue, you should be pressuring them into a lasting fix - replace the whole roof, window and door with all associated sensors if they need to - and leave a rejection as a last resort.
You will need to accept a deduction for usage of the car in the value you get back, you need to give up usage of the car whilst the rejection is being handled, etc, etc
I understand you're frustrated, but for something as simple as a window function issue, you should be pressuring them into a lasting fix - replace the whole roof, window and door with all associated sensors if they need to - and leave a rejection as a last resort.
it seems a Valkyrie can transform to a 3 Mill. Dollar Nightmare too........ to the article
In the US most states have "lemon" laws, consumer protection against manufacturers when their cars cannot be repaired or are out of service for a prolonged period.
Each state is or can be different but, generally, if a car cannot be repaired successfully after 3 attempts, and/or, if the car is out of service for more than 30 days.
I am on several other car forums, one of which is a Corvette forum. The C8 Corvette has had difficulties with the DCT at an unusually high rate and the fix is most often a complete replacement of the transmission. In many cases the transmission cannot be procured BC of shortages, or the same one has been replaced more than once. There is a pretty high number of C8 owners who have exercised their rights under their state's Lemon Laws and forced GM to purchase the car back, even up to as high as 3 years after purchase. According to their stories, the Lemon Laws were relatively easy to exercise and attorney's fees covered.
Each state is or can be different but, generally, if a car cannot be repaired successfully after 3 attempts, and/or, if the car is out of service for more than 30 days.
I am on several other car forums, one of which is a Corvette forum. The C8 Corvette has had difficulties with the DCT at an unusually high rate and the fix is most often a complete replacement of the transmission. In many cases the transmission cannot be procured BC of shortages, or the same one has been replaced more than once. There is a pretty high number of C8 owners who have exercised their rights under their state's Lemon Laws and forced GM to purchase the car back, even up to as high as 3 years after purchase. According to their stories, the Lemon Laws were relatively easy to exercise and attorney's fees covered.
Edited by skhannes on Thursday 3rd July 13:56
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