Ebay problem.. Best course of action?...If any!

[silverfoxcc]

Sold a coin set
Buyer rejected it
Told him to send it back
Just seen a note form enay saying the item will not be returned
I am out of pocket for nearly 40.00

Has the buyer just got a coin set FOC?

[DanielSan]

Have they refunded the cash from your Ebay account?

[shed driving]

No idea what you can do but I'd never become an Ebay seller

[hotchy]

Did he claim counterfeit? They cant send them back then. Thats the reason iv never sold my kew gardens 50p. To easy to claim fake, show eBay a picture of a fake and they've got your coin for free.

Maybe I'm delusional and there's some type of safety net but iv been put off by too many sellers being scammed.

[Falsey]

I have been through a very similar issue recently. Sold a trading card, buyer opted for untracked delivery, an option offered by ebay, buyer steals item, I file a dispute, ebay refunds buyer and charges me for the privilege.

[Kingdom35]

Dont sell on ebay, just dont anymore....heavily biased in favour of scammy buyers.....CS is sh*t, whole platform has had its day.
On to Vinted we go

[JoshSm]

You've got their address, go ask for it back directly.

[Spare tyre]

JoshSm said:

You've got their address, go ask for it back directly.

Yup sadly that’s the best option

I’d probably say something along the lines of two of my adults sons live in “insert nearish road” they will pop over at some point and collect or if easier for you pop it in the post

[AndyJWB]

Kingdom35 said:

Dont sell on ebay, just dont anymore....heavily biased in favour of scammy buyers.....CS is sh*t, whole platform has had its day.
On to Vinted we go

If you think eBay customer service is bad, wait until you have an issue with Vinted.

I've been selling quite a lot online recently and have come to the conclusion that I have to accept some losses.

[Furbo]

silverfoxcc said:

Sold a coin set
Buyer rejected it
Told him to send it back
Just seen a note form enay saying the item will not be returned
I am out of pocket for nearly 40.00

Has the buyer just got a coin set FOC?

Write a Letter Before Action, word it properly and sign it, send it via Ebay's messaging system.