Used car smoking and using oil (First 6 months of ownership)
Discussion
Bought a used car in May and am now having issues with it smoking and losing oil
Its a 2019 Seat Leon FR estate 2.0 TSI 190bhp engine and only covered 45600 miles when I collected it. car has now just ticked over 47000 so not a great amount of use.
The car sat unused for a month as I still had my company car but once I started using it all seemed great.
A week or so ago I was stuck in a long traffic queue and the car was idling for quite a while. When I pulled off there was quite a large plume of blue/grey smoke from the exhaust. I've since been monitoring it and if its left idling or in traffic then when you pull away its chucking out smoke.
The engine oil level seems to have dropped quite a bit too and I've had to top it up a bit.
It runs okish, the cooling fans are on quite often but apparently that is common with this engine as it has a GPF?? and sometimes it feels down on power. MPG isnt that great either to be honest.
I also drove it for the first time in the dark the other day and noticed that one of the headlights isn't self leveling when the car is turned on so potentially a headlight motor has gone too.
As I'm in the first 6 months of ownership I guess I need to contact the supplying garage who were a car supermarket in Bury Manchester.
What is the liability here under the SOGA? Am I right in that I have to give them one attempt to fix it and if they cant they have to refund, minus a sum for usage?
Ive spent a bit of money on things like new tyres, wipers and floor mats but does that matter?
Any help or pointers would be great.
Its a 2019 Seat Leon FR estate 2.0 TSI 190bhp engine and only covered 45600 miles when I collected it. car has now just ticked over 47000 so not a great amount of use.
The car sat unused for a month as I still had my company car but once I started using it all seemed great.
A week or so ago I was stuck in a long traffic queue and the car was idling for quite a while. When I pulled off there was quite a large plume of blue/grey smoke from the exhaust. I've since been monitoring it and if its left idling or in traffic then when you pull away its chucking out smoke.
The engine oil level seems to have dropped quite a bit too and I've had to top it up a bit.
It runs okish, the cooling fans are on quite often but apparently that is common with this engine as it has a GPF?? and sometimes it feels down on power. MPG isnt that great either to be honest.
I also drove it for the first time in the dark the other day and noticed that one of the headlights isn't self leveling when the car is turned on so potentially a headlight motor has gone too.
As I'm in the first 6 months of ownership I guess I need to contact the supplying garage who were a car supermarket in Bury Manchester.
What is the liability here under the SOGA? Am I right in that I have to give them one attempt to fix it and if they cant they have to refund, minus a sum for usage?
Ive spent a bit of money on things like new tyres, wipers and floor mats but does that matter?
Any help or pointers would be great.
stephen-0s370 said:
Bought a used car in May and am now having issues with it smoking and losing oil
Its a 2019 Seat Leon FR estate 2.0 TSI 190bhp engine and only covered 45600 miles when I collected it. car has now just ticked over 47000 so not a great amount of use.
The car sat unused for a month as I still had my company car but once I started using it all seemed great.
A week or so ago I was stuck in a long traffic queue and the car was idling for quite a while. When I pulled off there was quite a large plume of blue/grey smoke from the exhaust. I've since been monitoring it and if its left idling or in traffic then when you pull away its chucking out smoke.
The engine oil level seems to have dropped quite a bit too and I've had to top it up a bit.
It runs okish, the cooling fans are on quite often but apparently that is common with this engine as it has a GPF?? and sometimes it feels down on power. MPG isnt that great either to be honest.
I also drove it for the first time in the dark the other day and noticed that one of the headlights isn't self leveling when the car is turned on so potentially a headlight motor has gone too.
As I'm in the first 6 months of ownership I guess I need to contact the supplying garage who were a car supermarket in Bury Manchester.
What is the liability here under the SOGA? Am I right in that I have to give them one attempt to fix it and if they cant they have to refund, minus a sum for usage?
Ive spent a bit of money on things like new tyres, wipers and floor mats but does that matter?
Any help or pointers would be great.
Under the SOGA the presumption is that within the first 6 months the issues were there at the point of sale unless the garage can prove otherwise so they should (in theory) be looking into the issues for you and again (in theory) your understanding is correct that they should be given chance to fix the vehicle before you can ask for a return and refund minus the cost of use. Its a 2019 Seat Leon FR estate 2.0 TSI 190bhp engine and only covered 45600 miles when I collected it. car has now just ticked over 47000 so not a great amount of use.
The car sat unused for a month as I still had my company car but once I started using it all seemed great.
A week or so ago I was stuck in a long traffic queue and the car was idling for quite a while. When I pulled off there was quite a large plume of blue/grey smoke from the exhaust. I've since been monitoring it and if its left idling or in traffic then when you pull away its chucking out smoke.
The engine oil level seems to have dropped quite a bit too and I've had to top it up a bit.
It runs okish, the cooling fans are on quite often but apparently that is common with this engine as it has a GPF?? and sometimes it feels down on power. MPG isnt that great either to be honest.
I also drove it for the first time in the dark the other day and noticed that one of the headlights isn't self leveling when the car is turned on so potentially a headlight motor has gone too.
As I'm in the first 6 months of ownership I guess I need to contact the supplying garage who were a car supermarket in Bury Manchester.
What is the liability here under the SOGA? Am I right in that I have to give them one attempt to fix it and if they cant they have to refund, minus a sum for usage?
Ive spent a bit of money on things like new tyres, wipers and floor mats but does that matter?
Any help or pointers would be great.
Your issues are going to be enforcing an action if they refuse to roll over and play ball, you don't mention who the car supermarket is and you probably shouldn't because the forums are very sensitive to naming and shaming but you would do well to prepare yourself by researching the garage online if you haven't already and look at reviews. There's certainly one in that area that has awful reviews for aftersales service, and even Facebook groups about it.
Be prepared that you may have to look at taking a legal route to try and enforce your rights.
stephen-0s370 said:
The engine oil level seems to have dropped quite a bit too and I've had to top it up a bit.
Firstly, find out what the acceptable oil consumption is for that engine, as that will be the deciding factor if you have to go legal.On some Mazda's I think up to 1 litre per 1,000 miles was considered acceptable?
Let the garage know of the problem, then initially, go from there.
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